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Tru by Hilton Dallas Downtown Market Center

2.5 star property
Hotel with 24-hour fitness, near Dallas Market Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Dallas Downtown Market Center

Bar (on property)
Bar (on property)
Reception
Bar (on property)
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Non-smoking
  • Gym
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 24-hour fitness center
  • Valet parking
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Arcade/game room
  • Communal living room
  • Front-desk safe
  • ATM/banking services
  • Vending machine

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
The price is CA $145
CA $170 total
includes taxes & fees
Dec 24 - Dec 25

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance

Hilton Garden Inn Dallas/Market Center

Pool
Pet-friendly
Free parking
Free WiFi
8.0 out of 10, Very good, (1002)
The price is CA $128
CA $150 total
includes taxes & fees
Dec 20 - Dec 21
Hilton Garden Inn Dallas/Market Center
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About the area

Map
1949 N STEMMONS FWY, Dallas, TX, 75207

What's nearby

  • Dallas Market Center - 8 min walk - 0.7 km
  • American Airlines Center - 2 min drive - 1.6 km
  • Dallas World Aquarium - 3 min drive - 3.1 km
  • Kay Bailey Hutchison Convention Center - 4 min drive - 3.9 km
  • Reunion Tower - 4 min drive - 4.0 km

Getting around

  • Love Field Airport (DAL) - 15 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 18 min drive
  • Dallas Union Station - 3 min drive
  • West Irving Station - 15 min drive
  • Dallas Medical-Market Center Station - 26 min walk
  • Victory Station - 20 min walk
  • Market Center Station - 20 min walk
  • Southwest Medical District-Parkland Station - 28 min walk

Restaurants

  • ‪SĒR Steak + Spirits - ‬9 min walk
  • ‪Medieval Times - ‬3 min walk
  • ‪Media Grill + Bar - ‬10 min walk
  • ‪Rodeo Goat - ‬11 min walk
  • ‪Terrace - ‬9 min walk

About this property

Tru by Hilton Dallas Downtown Market Center

When you stay at Tru by Hilton Dallas Downtown Market Center, you'll be just a 5-minute drive from American Airlines Center and Dallas Market Center. Also, Dallas World Aquarium and Kay Bailey Hutchison Convention Center are just a 5-minute drive away. Fellow travelers like the helpful staff and bar.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 152 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (USD 35 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Traveling with children

  • Children stay free (see details)

What to do

  • Pool table
  • Windsurfing nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2021
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • Arcade/game room
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch LCD TV

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • Mobile key entry

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from August 21 2024 to January 1 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Valet parking costs USD 35 per night with in/out privileges

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

TRU Dallas DT Market CTR
Tru by Hilton Dallas Downtown Market Center Hotel
Tru by Hilton Dallas Downtown Market Center DALLAS
Tru by Hilton Dallas Downtown Market Center Hotel DALLAS

Frequently asked questions

Does Tru by Hilton Dallas Downtown Market Center offer free cancellation for a full refund?
Yes, Tru by Hilton Dallas Downtown Market Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tru by Hilton Dallas Downtown Market Center?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton Dallas Downtown Market Center?
Yes. Valet parking costs USD 35 per night.
What are the check-in and check-out times at Tru by Hilton Dallas Downtown Market Center?
Check-in start time: 3:00 PM; Check-in end time: 12:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Tru by Hilton Dallas Downtown Market Center and nearby?
Have fun during the warmer months with activities nearby such as windsurfing. Enjoy amenities like a 24-hour fitness center, an arcade, and a picnic area.
What's the area around Tru by Hilton Dallas Downtown Market Center like?
Tru by Hilton Dallas Downtown Market Center is a short 8-minute walk from Dallas Market Center and 6 minutes' walk from Dallas World Trade Center.

Tru by Hilton Dallas Downtown Market Center Reviews

Reviews

7.8

Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Hunter, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Pay for parking.
Horrible Ross noise. Pay for parking? What a joke.
George, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Breakfast buffet was terrible. Elevators out of service and they want you to sign a waiver for using the stairs, to hell with that fix the hotel and dial it in. Think the owner needs his flag pulled.
Thomas, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Nick, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Not what I was expecting from Hilton
The beds were comfortable. Quiet. Had to pay for parking at their establishment. Also the elevators were down.
Gregory, 1-night trip
Verified Hotels.com guest review

6/10 Good

The hotel was great, close hy the american airline center. Elevators were not in service during the stay. Had to climb stairs.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Randy, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Elevator was broke, so I had to use the stairs, and there was no conditioner in my room prior to arriving, the sun curtain was broken in the bathroom. Light only had one light to rest and not turn on.
2-night business trip
Verified Hotels.com guest review

4/10 Fair

Broken elevator
The elevator was broken. Had to carry bags up 3 flights of stairs. Very inconvenient. Also the hotel rooftop bar was closed.
Shirley, 2-night family trip
Verified Hotels.com guest review

6/10 Good

The room was good but had no soap. Not to wash hands or in the shower. I didn't notice until I was taking a shower. The elevator being broken was definitely a bummer but the service was great and they did offer to help with bags.
Marilu, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The worst hotel ever
his is the worst hotel ever. Firstly, next to the Highway, super noisy even windows closed. Secondly, we got told that the elevator permanently closed, we have to climb up and down the stairs with suitcases. Thirdly, super bad service, i asked room service in the morning, when i back to room in the evening, the dirty towels are still on the floor, i asked, and the hotel people said we are under staff..... Fourth.The roof-bar is closed due to the elevator closed. The worst thing is that the hotel force guest to sign the waive letter, when you arrive in the mid night, exhausted from the flight, you just want to have a shower and rest in the bed, there is no way you have energy to find other hotel soon, but sign the damn waive letter. The hotel knew all about this and still ongoing, which is very bad.
Yingmei, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Darius, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyed my stay 😁
Ms. Charlie was amazing. I hate that the bar wasn't open but my overall stay was awesome.
Senia, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Stay somewhere else.
They told me my card declined-ended up having to call my Bank in front of everyone where I then gave them the authorization from my bank where it was accepted. Finally they “trusted me enough that I got a room after wanting to run my card again for the full total, but without any refund. Elevators not working and will not stay there again. 3 vehicles in the parking lot with flat tires, so I don’t know if there were other issues.
Jessica, 2-night trip
Verified Hotels.com guest review

6/10 Good

No notice of elevators being down
Staff was kind, but elevators were out of service and it seemed like no work was being done to get them back running. According to the paper they had me sign upon checking in which acknowledged the elevators being down, it appeared the elevators had been out of order since August 22, 2024. I would have preferred to know that the elevators were down prior to booking or at least be notified BEFORE arriving. Other than that, the place was very clean and the lobby was nice to hang out in.
Amberlyn, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Do Better Tru
I understood the elevators were out because of work being done on the facility, but I didn't expect management and service to be so non-chalant. My complaint was acknowledged with a discount on the full price of my stay.
Darell J., 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thumbs 👍 up ⬆️
Will definitely stay here every time I come to Dallas.
Lakeyla, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

great one night stay
stayed at hotel to attend concert
SHAWNTAUL, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Yannick, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

6/10 Good

Satisfied
My first impression was not that good , but after I settled in I felt a little better . The location is not bad to proximity to downtown Dallas . Overall experience was decent . Would I stay again “ Yes”
timmy, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

Do not stay here.
Elevators were broken Window blinds were broken had to flush toilet several times for it to flush. Was told we couldn’t play pool in the lobby after midnight by (Courtney) but the lady at the front desk told us it was 24 hours.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lashundra, 3-night trip
Verified Hotels.com guest review

6/10 Good

Noisy and uncomfortable
The elevators were not working. The room was on 3rd floor…it was the noisiest room I’ve ever stayed in, the road noise outside was terrible. Breakfast options were sad
Rebecca, 1-night trip with friends
Verified Hotels.com guest review