Skip to main content

Best Western Plus Carlton Plaza Hotel

3.5 star property
Edwardian hotel with restaurant, near The McPherson Playhouse

Choose dates to view prices

In the heart of downtown, Best Western Plus Carlton Plaza Hotel offers a perfect blend of comfort and convenience. Fuel up with breakfast at the restaurant, unwind after a workout at the gym, or take care of business in style with free in-room WiFi and a 24-hour business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry facilities

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • ATM/banking services
  • Vending machine

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Television
  • Laundry facilities
The current price is CA $196
CA $229 total
includes taxes & fees
May 18 - May 19

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(35 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette

9.6 out of 10
Exceptional
(27 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Two Double Suite

  • Sleeps 5

Family Two Queen Room

  • Sleeps 5

King Suite with Kitchenette

  • Sleeps 4

King and Queen Suite

  • Sleeps 6

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(70 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.2 out of 10
Wonderful
(31 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(53 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Traditional Two Double Room

  • Sleeps 3

Traditional King Room

  • Sleeps 2

King Studio Suite

  • Sleeps 4

Similar properties

Superior Room, 1 King Bed
Hotel Rialto
Downtown Victoria
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 2,596 reviews
The price is CA $294
CA $348 total
includes taxes & fees
May 18 - May 19
Hotel Rialto
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
642 Johnson St, Victoria, BC, V8W1M6

What's nearby

  • Lower Johnson Street - 1 min walk - 0.0 km
  • Government Street - 1 min walk - 0.2 km
  • The McPherson Playhouse - 1 min walk - 0.2 km
  • Chinatown - 3 min walk - 0.3 km
  • Victoria Conference Centre - 10 min walk - 0.9 km

Getting around

  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 3 min drive
  • Victoria Intl. Airport (YYJ) - 31 min drive
  • Port Angeles, WA (CLM-William R. Fairchild Intl.) - 123 min drive
  • Bedwell Harbour, BC (YBW-Bedwell Harbour Seaplane Base) - 124 min drive
  • Roche Harbor, WA (RCE) - 16.1 miles/26 km
  • Friday Harbor, WA (FRD) - 16.9 miles/27.2 km
  • Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 17.8 miles/28.7 km
  • Lopez Island, WA (LPS) - 20.1 miles/32.3 km
  • Deer Harbor, WA (DHB-Deer Harbor Seaplane Base) - 21.3 miles/34.3 km

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Fatburger - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Vicious Poodle - ‬2 min walk
  • ‪Hope Key Restaurant - ‬1 min walk

About this property

Best Western Plus Carlton Plaza Hotel

You'll be in a fantastic location at Best Western Plus Carlton Plaza Hotel, just a 5-minute walk from The McPherson Playhouse and Market Square. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. This Edwardian hotel is also within just a 10-minute walk of Chinatown and Victoria Conference Centre. The helpful staff and central location get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 108 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 19
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (CAD 30 per day; includes in/out privileges)
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Offsite parking within 591 ft (CAD 16 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–1:00 PM on weekdays and 8:00 AM–1:00 PM on weekends
  • Restaurant

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby
  • Whale-watching nearby

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1912
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • Edwardian architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 55-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator

More

  • Housekeeping on request
  • In-room safe

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CAD 20 per night

Parking

  • Valet parking costs CAD 30 per day with in/out privileges
  • Parking is available nearby and costs CAD 16 per day (591 ft away)
  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a carbon monoxide detector and a fire extinguisher on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Carlton Hotel

Best Western Carlton Plaza Hotel

Best Western Plus Carlton

Best Western Plus Carlton Plaza

Best Western Plus Carlton Plaza Hotel

Best Western Plus Carlton Plaza Hotel Victoria

Best Western Plus Carlton Plaza Victoria

Carlton Plaza Hotel

Hotel Best Western Carlton

Hotel Carlton Plaza

Victoria Best Western

Best Western Victoria

Best Plus Carlton Plaza

Best Western Plus Carlton Plaza Hotel Hotel

Best Western Plus Carlton Plaza Hotel Victoria

Best Western Plus Carlton Plaza Hotel Hotel Victoria

Frequently asked questions

Are pets allowed at Best Western Plus Carlton Plaza Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Plus Carlton Plaza Hotel?

Yes. Valet parking costs CAD 30 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Best Western Plus Carlton Plaza Hotel?

You can check in starting at 4:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

Is there an onsite casino at Best Western Plus Carlton Plaza Hotel?

No, this hotel doesn't have a casino, but Elements Casino (12-min drive) is nearby.

What is there to do at Best Western Plus Carlton Plaza Hotel and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Best Western Plus Carlton Plaza Hotel?

Yes, there's an onsite restaurant.

What's the area around Best Western Plus Carlton Plaza Hotel like?

Best Western Plus Carlton Plaza Hotel is in Downtown Victoria, a short 14-minute walk from Victoria Harbour and 18 minutes' walk from Victoria Clipper Ferry Terminal. Travelers say the local area is very central perfect for shopping.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Best Western Plus Carlton Plaza Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Amenities

9.4

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The on-site restaurant, Ruby, served great breakfast with good food and courteous service. (19 reviews)
  • Valet parking was convenient, efficient, and a great service with friendly staff. (21 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Restaurant
Downtown
Lobby
Parking
Store
Bathroom
Car

Reviews

Verified

8/10 Very good

Very nice staff, walking distance to a lot of things.
Jesse, 3-night trip
Verified

10/10 Exceptional

Great location
Erin, 1-night trip
Verified

10/10 Exceptional

Staff was amazing and accommodating! Great location and walking distance to many areas and stores. We were sad that the restaurant only was open for breakfast and lunch but loved the free afternoon coffee. Rooms were spacious and quiet.
Sara, 3-night trip
Verified

8/10 Very good

Friendly staff, clean rooms and comfortable beds.
Rabiat, 1-night trip
Verified

10/10 Exceptional

Excellent Customer Service! Really friendly and helpful front desk staff, housekeeping, and general manager. Got valet parking and the car was brought on time when we requested it. Older hotel but in good, clean condition. Centrally located hotel, close to food, shopping, and the waterfront. Would stay here again!
Afeeza, 3-night trip
Verified

10/10 Exceptional

Great location, very friendly staff
Shelly, 2-night trip
Verified

10/10 Exceptional

Staff were awesome and the hotel is walking distance to lots of shops, restaurants and the water!
Madonna, 2-night trip
Verified

10/10 Exceptional

All the staff was so courteous.and professional. Ruby”s was great and convenient. Thanks!
Mary, 3-night trip
Verified

10/10 Exceptional

room was fantastic and staff was helpful and very friendly! Hotel and room were clean!
Hannah, 1-night trip
Verified

10/10 Exceptional

Great location, very convenient, clean room and super friendly and helpful staff. Thank you!
Elena, 1-night trip
Verified

10/10 Exceptional

We had a great time the hotel was great location and wonderful staff
Taneal, 1-night trip
Verified

10/10 Exceptional

I was very impressed with our recent stay at this property. The staff were incredibly friendly and accommodating, always checking to make sure we had what we needed. The room was spacious, clean, and comfortable, we were not disturbed by noisy neighbours, and the location was ideal for accessing all the main attractions. The only thing we missed was a pool and/or hot tub!
Rebecca, 2-night trip
Verified

10/10 Exceptional

Wonderful rooms, great location, delicious restaurant and amazing staff.
Deanna, 1-night trip
Verified

10/10 Exceptional

Great location!
Kim, 2-night trip
Verified

10/10 Exceptional

The room was spotless and the staff were invariably courteous. The valet service was excellent.
Alan, 2-night trip
Verified

10/10 Exceptional

staff were lovely and room was clean and cozy!
Stephanie, 2-night trip
Verified

10/10 Exceptional

Great location and hotel room — comfortable, clean, and exactly what I needed.
Rufino, 1-night trip
Verified

10/10 Exceptional

Amazing Location is perfect - close to everything downtown Valet parking is a bonus !! ( don’t have to try and find parking etc ) Staff was amazing - very helpful and great customer service Our rooms were clean and spacious Will definitely be back !!
Marc, 3-night trip
Verified

8/10 Very good

Room was decent and staff was very friendly. I would stay here again.
Derek, 3-night trip
Verified

10/10 Exceptional

Great stay at Best Western Plus on Johnson Street in Victoria. The staff are friendly and responsive, requests were handled quickly, and housekeeping was flexible and accommodating. Comfortable and convenient experience — would recommend!
Sunny, 22-night trip
Verified

10/10 Exceptional

Recent renovations really uplifted the hotel. Clean and modern. Friendly staff. Great breakfast
Tara, 1-night trip
Verified

8/10 Very good

Everything was good, clean enough, front desk staff were friendly and efficient.
Kerry, 2-night trip
Verified

10/10 Exceptional

Very good service !
Brenda, 1-night trip
Verified

8/10 Very good

It was clean, staff were very nice and helpful. Restaurant
Ellisa, 1-night trip
Verified

10/10 Exceptional

Very good breakfast restaurant on site- worth it to try. Valet parking was very efficient, helpful. Downtown location very walkable.
Brett, 4-night trip