For starters, hotels dot com never mentioned it was a hostel, not a hotel. I was trying to impress my girlfriend and picked it because of its 8.8 rating. That's completely inflated. I just had major ankle surgery and the elevator was broken the entire time. I had to walk up 2 flights of stairs multiple times a day. The towels were old and crunchy. The stair case carpet was stained, but worse yet, the handrail was covered in dirty hand marks. The coffee service was only offered until noon, but even then, it was a 45 minute wait. So much potential, but it's literally falling apart. The bed was very uncomfortable