I had a pleasant stay at Furama RiverFront Hotel. The room was clean and comfortable, the staff were friendly and professional, and the location was convenient. Overall, the experience was positive and I appreciated the value the hotel offers.
However, I feel the elevator situation needs urgent attention. During my stay, one of the elevators was out of service, which caused delays during busy periods. I also heard from other guests that this issue has been ongoing for nearly two years. If that’s true, it’s quite concerning for a hotel of this standard. Regular maintenance and prompt repairs should be a priority to ensure guest comfort and safety.
Aside from that, everything else met or exceeded expectations. I would consider staying again, especially if the elevator issue is resolved. The hotel has great potential, and addressing this long-standing problem would make a big difference in the guest experience.