SEA LIFE Sunshine Coast Aquarium - 13 min drive - 14.6 km
Maroochydore Beach - 17 min drive - 15.1 km
Getting around
Maroochydore, QLD (MCY-Sunshine Coast) - 6 min drive
Nambour Station - 17 min drive
Palmwoods Station - 20 min drive
Yandina Station - 20 min drive
Restaurants
The Loose Goose - 15 min walk
Sneaky Baron - 11 min drive
North Shore Seafoods - 5 min drive
Allure Medi Spa & Beauty Lounge - 9 min drive
Elixiba - 10 min drive
About this property
Novotel Sunshine Coast Resort Hotel
At Novotel Sunshine Coast Resort Hotel, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be within a 15-minute drive of Mooloolaba Esplanade. The outdoor pool provides a splash of fun, and guests can also take advantage of a 24-hour fitness center and a spa tub. Sola Restaurant serves breakfast and dinner, and the bar is a great place to grab a drink. Other highlights include a poolside bar, a children's pool, and a snack bar/deli. The pool and helpful staff get great marks from fellow travelers.
Languages
English
At a glance
Hotel size
361 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Private picnics
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Children's pool
Mini golf
Pool gate
Paddleboard on site
What to do
On the beach
Beach volleyball
Golfing
Mini golf
Kayaking
Sailing
Paddleboard on site
Pool table
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Mountain biking nearby
Parasailing nearby
Scuba diving nearby
Skydiving nearby
Working away
Business center
12 meeting rooms
Conference space (12109 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Bicycle rentals
Beach sun loungers
Beach towels
Beach umbrellas
Pool umbrellas
Water sports equipment
Paddleboard on site
Romance packages
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
24-hour fitness center
Adjacent to a golf course
An outdoor pool
Arcade/game room
Spa tub
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Outdoor furniture
Walkway to water
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
40-inch TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Iron/ironing board
Sleep well
Crib/infant bed (surcharge)
Bed sheets provided
What to enjoy
Balcony or patio
Individually decorated
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Phone
Desk chair
Food and drink
Refrigerator
Free tea bags/instant coffee
More
Daily housekeeping
Connecting/adjoining rooms available
Access via exterior corridors
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Sola Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sola Bar - This bar is located by the pool. Open daily.
Deli Cafe - Onsite café. Open daily.
Fees & policies
Refundable deposits
Deposit: AUD 100.00 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 40 for adults and AUD 20 for children
Credit card charges are subject to an extra charge of 1.4 percent
Children & extra beds
Cribs/infant beds are available for AUD 10.0 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Novotel Resort Twin Waters
Novotel Twin Waters
Novotel Twin Waters Resort
Twin Waters Novotel
Twin Waters Novotel Resort
Twin Waters Resort
Frequently asked questions
Does Novotel Sunshine Coast Resort Hotel offer free cancellation for a full refund?
Yes, Novotel Sunshine Coast Resort Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Sunshine Coast Resort Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Novotel Sunshine Coast Resort Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Novotel Sunshine Coast Resort Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Novotel Sunshine Coast Resort Hotel?
Check-in start time: 2 PM; Check-in end time: 11:30 PM. Check-out time is 10:00 AM. Contactless check-in and check-out are available.
What is there to do at Novotel Sunshine Coast Resort Hotel and nearby?
Have fun with onsite activities like kayaking, sailing, and volleyball. Additional recreation nearby includes ecotours and segway rentals. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Novotel Sunshine Coast Resort Hotel also has a 24-hour fitness center and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Novotel Sunshine Coast Resort Hotel?
Yes, Sola Restaurant offers pool views and poolside dining.
Does Novotel Sunshine Coast Resort Hotel have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Novotel Sunshine Coast Resort Hotel like?
Novotel Sunshine Coast Resort Hotel is in Twin Waters, a short 6-minute drive from Maroochydore, QLD (MCY-Sunshine Coast) and 17 minutes' walk from Twin Waters Golf Club. Travelers say the area is walkable and good for families.
Novotel Sunshine Coast Resort Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The bedding was dirty and has bed bugs which caused my skin allergy.
GUANGXIANG
GUANGXIANG, 1-night trip
Verified Hotels.com guest review
8/10 Very good
29 Oct 2024
Better signage needed
Signage to find rooms is minimal and difficult to see at night.
Tap water pressure was weak.
Service was wonderful just the above aspects were a disappointment. The room itself was comfortable but more a 3 to 3.5 star quality. The service from the staff pushed it up to 4.
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Absolutely stunning. Couldn’t fault it.
Patrick T
Patrick T, 1-night trip
Verified Hotels.com guest review
2/10 Poor
23 Oct 2024
Horrible stay
The main area is beautiful and the pool area is great. Checked in thinking fornthe money we paid we will be placed in a decent room. It felt qe cheked into a 2 start motel. Inhave photos of rusty items , the carpets were smelling lile mold and old, dust everywhere and the bathroom was dirty and beds looked like 1970. Lamps were dirty and broken. Terrible experience. For dinner I order food that came one hour and half later. Such a disappointing experience. Not worth the money not worth ever going back there.
Verified traveller
1-night business trip
Verified Hotels.com guest review
6/10 Good
21 Oct 2024
Scott
Scott, 1-night trip
Verified Hotels.com guest review
2/10 Poor
21 Oct 2024
Don't bother staying here
Place was super run down, crappy service, bad attitude. Loud. Understaffed. Not clean, smelled of sewer in bathroom. Just not good.
erica
erica, 2-night trip
Verified Hotels.com guest review
6/10 Good
20 Oct 2024
Adam
Adam, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Oct 2024
Great place to relax and enjoy!
We had everything we needed during our 3 night midweek stay.
The room was set up well and bed was comfortable.
We had enjoyed the walks and wildlife, great food, especially the buffet breakfast with the best coffee from Milano machines. The service was very friendly and helpful. Also nice water activities, like fish feeding and sailing.
Eleanor
Eleanor, 3-night trip
Verified Hotels.com guest review
4/10 Fair
11 Oct 2024
Too old
Hideaki
Hideaki, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 Sep 2024
Alan
Alan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Sep 2024
Joan Crizelda
Joan Crizelda, 3-night trip
Verified Hotels.com guest review
6/10 Good
10 Sep 2024
So here is the deal. The three staff members that work the pool area, boats, gym and kayaks named George, Tim and John are the heart and soul of this resort. Everyone else just shows up. The front desk staff is overworked and extremely grumpy. Nikki at the evening front desk was extremely helpful but was obviously not able to self empower to make the guest happy. The morning staff over road Nikki and they made us the bad guys. Honorable mention to Marcel who truly works hard and does the best he can Overall great family resort walking distance to a beautiful beach and lots to do for the entire family.
Bill
Bill, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
9 Sep 2024
Bill
Bill, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Sep 2024
Beautiful and hidden
Have lived in Brisbane and Sunny Coast for many years and never knew this place was here…. Such a shame because it’s stunning. Loved the pool, lake and rooms and will definitely be returning.
Isaiah
Isaiah, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
5 Sep 2024
KIM
KIM, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
1 Sep 2024
Booked through hotel.com.Booked for 2 rooms.Novotel stated it was only 1 room.I showed my receipt of $536.50 cents.I booked for my 50th birthday & 4 people had to squeeze into 1 room! I am expecting a refund as I only had a 1 bedroom.I have used Hotel .com before and never had this experience! Feel really disappointed.Staff management was apologetic at Novetel and we requested an upgrade to what I paid for & it wasn’t an option.
MaryAnne
MaryAnne, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Aug 2024
keith
keith, 1-night trip
Verified Wotif guest review
6/10 Good
22 Aug 2024
the bed was very old and the springs were coming through the mattress
Pieter
Pieter, 6-night trip
Verified Expedia guest review
4/10 Fair
18 Aug 2024
I am sure back in its “hey day” this would have been quite a flashy place to stay. It’s not now. Reception were lacking in personality and there was no welcome. Customer service was zero. We liked our room, inside. It looked great. Bathroom, lovely. Bed, so rock hard we left at 3.30am. A mixture of consistent noise outside our room by guests not understanding there were people trying to sleep and that the floor would have been close to as comfortable as the bed was. Seriously bright lights outside the room also make a good sleep near impossible. Won’t be back. Is what it is.
Kelsey
Kelsey, 1-night trip
Verified Wotif guest review
10/10 Exceptional
18 Aug 2024
Lovely resort
Sally
Sally, 1-night trip
Verified Expedia guest review
4/10 Fair
17 Aug 2024
We need to arrange a refund as we didn’t have the room we booked
Louise
Louise, 1-night trip
Verified Lastminute guest review
6/10 Good
17 Aug 2024
Stayed many years ago property standards have dropped but the pricing is not cheap and does not align with resort advertising
javier
javier, 2-night romance trip
Verified Wotif guest review
10/10 Exceptional
15 Aug 2024
Beautiful surroundings and gardens
Vicki
Vicki, 1-night family trip
Verified Wotif guest review
8/10 Very good
15 Aug 2024
Had a great weekend, staff were fantastic and so helpful.