Novotel Sunshine Coast Resort Hotel

4.0 star property
Family-friendly hotel with outdoor pool, connected to the convention center, near Twin Waters Golf Club

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Sunshine Coast Resort Hotel

Outdoor pool, pool umbrellas
Exterior
Property entrance
Individually decorated, desk, laptop workspace, iron/ironing board
Gazebo

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Pool
    Pool
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Spa tub
  • Pool bar
For families
  • Cribs/infant beds (surcharge)
  • Children's pool
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The price is CA $177
CA $195 total
includes taxes & fees
Dec 15 - Dec 16

Room options

Available filters for rooms
Showing 13 of 13 rooms

Room, 1 Queen Bed, Garden View (Resort)

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Hair dryer
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Lagoon View

Highlights

Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
  • 29 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

Suite, Garden View

Highlights

Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
TV
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Bungalow, 1 Double Bed, Overwater

Highlights

Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
  • 75 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

Suite, Lagoon View

Highlights

Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
TV
  • 52 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds, Lagoon View

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Hair dryer
Eco-friendly toiletries
  • 29 sq m
  • Lagoon view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Room, Multiple Beds, Garden View

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Hair dryer
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Executive Double Room, 2 Double Beds, Lagoon View

Highlights

Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
  • 30 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Suite, View

Highlights

Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

Executive Double Room, 2 Double Beds, Garden View

Highlights

Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, View

Highlights

Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
2 bedrooms
  • Lagoon view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

Executive Room, 1 King Bed, Lagoon View

Highlights

Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
  • 30 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Garden View

Highlights

Balcony or patio
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
270 Ocean Drive, Sunshine Coast, Twin Waters, QLD, 4564

What's nearby

  • Twin Waters Golf Club - 17 min walk - 1.4 km
  • Sunshine Plaza - 10 min drive - 9.5 km
  • Mooloolaba Esplanade - 12 min drive - 13.6 km
  • SEA LIFE Sunshine Coast Aquarium - 13 min drive - 14.6 km
  • Maroochydore Beach - 17 min drive - 15.1 km

Getting around

  • Maroochydore, QLD (MCY-Sunshine Coast) - 6 min drive
  • Nambour Station - 17 min drive
  • Palmwoods Station - 20 min drive
  • Yandina Station - 20 min drive

Restaurants

  • ‪The Loose Goose - ‬15 min walk
  • ‪Sneaky Baron - ‬11 min drive
  • ‪North Shore Seafoods - ‬5 min drive
  • ‪Allure Medi Spa & Beauty Lounge - ‬9 min drive
  • ‪Elixiba - ‬10 min drive

About this property

Novotel Sunshine Coast Resort Hotel

At Novotel Sunshine Coast Resort Hotel, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be within a 15-minute drive of Mooloolaba Esplanade. The outdoor pool provides a splash of fun, and guests can also take advantage of a 24-hour fitness center and a spa tub. Sola Restaurant serves breakfast and dinner, and the bar is a great place to grab a drink. Other highlights include a poolside bar, a children's pool, and a snack bar/deli. The pool and helpful staff get great marks from fellow travelers.

Languages

English

At a glance

Hotel size

  • 361 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: 11:30 PM
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is 10:00 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges 1.4 percent for credit card payments
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's pool
  • Mini golf
  • Pool gate
  • Paddleboard on site

What to do

  • On the beach
  • Beach volleyball
  • Golfing
  • Mini golf
  • Kayaking
  • Sailing
  • Paddleboard on site
  • Pool table
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Skydiving nearby

Working away

  • Business center
  • 12 meeting rooms
  • Conference space (12109 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas
  • Water sports equipment
  • Paddleboard on site
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • Arcade/game room
  • Spa tub
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Crib/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Sola Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sola Bar - This bar is located by the pool. Open daily.
Deli Cafe - Onsite café. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AUD 100.00 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 40 for adults and AUD 20 for children
  • Credit card charges are subject to an extra charge of 1.4 percent

Children & extra beds

  • Cribs/infant beds are available for AUD 10.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Novotel Resort Twin Waters
Novotel Twin Waters
Novotel Twin Waters Resort
Twin Waters Novotel
Twin Waters Novotel Resort
Twin Waters Resort

Frequently asked questions

Does Novotel Sunshine Coast Resort Hotel offer free cancellation for a full refund?
Yes, Novotel Sunshine Coast Resort Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Sunshine Coast Resort Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Novotel Sunshine Coast Resort Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Novotel Sunshine Coast Resort Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Novotel Sunshine Coast Resort Hotel?
Check-in start time: 2 PM; Check-in end time: 11:30 PM. Check-out time is 10:00 AM. Contactless check-in and check-out are available.
What is there to do at Novotel Sunshine Coast Resort Hotel and nearby?
Have fun with onsite activities like kayaking, sailing, and volleyball. Additional recreation nearby includes ecotours and segway rentals. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Novotel Sunshine Coast Resort Hotel also has a 24-hour fitness center and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Novotel Sunshine Coast Resort Hotel?
Yes, Sola Restaurant offers pool views and poolside dining.
Does Novotel Sunshine Coast Resort Hotel have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Novotel Sunshine Coast Resort Hotel like?
Novotel Sunshine Coast Resort Hotel is in Twin Waters, a short 6-minute drive from Maroochydore, QLD (MCY-Sunshine Coast) and 17 minutes' walk from Twin Waters Golf Club. Travelers say the area is walkable and good for families.

Novotel Sunshine Coast Resort Hotel Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

RoomService staffFoodRestaurantRecreationLobbyChildrenDrinksBreakfastLagoons

Reviews

10/10 Exceptional

Robyn, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible hygiene issue
The bedding was dirty and has bed bugs which caused my skin allergy.
GUANGXIANG, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Better signage needed
Signage to find rooms is minimal and difficult to see at night. Tap water pressure was weak. Service was wonderful just the above aspects were a disappointment. The room itself was comfortable but more a 3 to 3.5 star quality. The service from the staff pushed it up to 4.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely stunning. Couldn’t fault it.
Patrick T, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible stay
The main area is beautiful and the pool area is great. Checked in thinking fornthe money we paid we will be placed in a decent room. It felt qe cheked into a 2 start motel. Inhave photos of rusty items , the carpets were smelling lile mold and old, dust everywhere and the bathroom was dirty and beds looked like 1970. Lamps were dirty and broken. Terrible experience. For dinner I order food that came one hour and half later. Such a disappointing experience. Not worth the money not worth ever going back there.
1-night business trip
Verified Hotels.com guest review

6/10 Good

Scott, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Don't bother staying here
Place was super run down, crappy service, bad attitude. Loud. Understaffed. Not clean, smelled of sewer in bathroom. Just not good.
erica, 2-night trip
Verified Hotels.com guest review

6/10 Good

Adam, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to relax and enjoy!
We had everything we needed during our 3 night midweek stay. The room was set up well and bed was comfortable. We had enjoyed the walks and wildlife, great food, especially the buffet breakfast with the best coffee from Milano machines. The service was very friendly and helpful. Also nice water activities, like fish feeding and sailing.
Eleanor, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Too old
Hideaki, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Alan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joan Crizelda, 3-night trip
Verified Hotels.com guest review

6/10 Good

So here is the deal. The three staff members that work the pool area, boats, gym and kayaks named George, Tim and John are the heart and soul of this resort. Everyone else just shows up. The front desk staff is overworked and extremely grumpy. Nikki at the evening front desk was extremely helpful but was obviously not able to self empower to make the guest happy. The morning staff over road Nikki and they made us the bad guys. Honorable mention to Marcel who truly works hard and does the best he can Overall great family resort walking distance to a beautiful beach and lots to do for the entire family.
Bill, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Bill, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful and hidden
Have lived in Brisbane and Sunny Coast for many years and never knew this place was here…. Such a shame because it’s stunning. Loved the pool, lake and rooms and will definitely be returning.
Isaiah, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

KIM, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Booked through hotel.com.Booked for 2 rooms.Novotel stated it was only 1 room.I showed my receipt of $536.50 cents.I booked for my 50th birthday & 4 people had to squeeze into 1 room! I am expecting a refund as I only had a 1 bedroom.I have used Hotel .com before and never had this experience! Feel really disappointed.Staff management was apologetic at Novetel and we requested an upgrade to what I paid for & it wasn’t an option.
MaryAnne, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

keith, 1-night trip
Verified Wotif guest review

6/10 Good

the bed was very old and the springs were coming through the mattress
Pieter, 6-night trip
Verified Expedia guest review

4/10 Fair

I am sure back in its “hey day” this would have been quite a flashy place to stay. It’s not now. Reception were lacking in personality and there was no welcome. Customer service was zero. We liked our room, inside. It looked great. Bathroom, lovely. Bed, so rock hard we left at 3.30am. A mixture of consistent noise outside our room by guests not understanding there were people trying to sleep and that the floor would have been close to as comfortable as the bed was. Seriously bright lights outside the room also make a good sleep near impossible. Won’t be back. Is what it is.
Kelsey, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Lovely resort
Sally, 1-night trip
Verified Expedia guest review

4/10 Fair

We need to arrange a refund as we didn’t have the room we booked
Louise, 1-night trip
Verified Lastminute guest review

6/10 Good

Stayed many years ago property standards have dropped but the pricing is not cheap and does not align with resort advertising
javier, 2-night romance trip
Verified Wotif guest review

10/10 Exceptional

Beautiful surroundings and gardens
Vicki, 1-night family trip
Verified Wotif guest review

8/10 Very good

Had a great weekend, staff were fantastic and so helpful.
Kassandra, 2-night family trip
Verified Wotif guest review