Jacksonville Naval Air Station - 9 min drive - 11.4 km
Orange Park Mall - 11 min drive - 12.4 km
St. Johns Town Center - 17 min drive - 20.7 km
EverBank Stadium - 20 min drive - 20.3 km
Getting around
Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 22 min drive
St. Augustine, FL (UST-Northeast Florida Regional) - 36 min drive
Jacksonville International Airport (JAX) - 37 min drive
Jacksonville Station - 27 min drive
Restaurants
Chick-fil-A - 12 min walk
McDonald's - 17 min walk
Arby's - 10 min walk
Panera Bread - 4 min drive
Miller's Ale House - 3 min drive
About this property
Tru by Hilton Jacksonville South Mandarin
At Tru by Hilton Jacksonville South Mandarin, you'll be within a 10-minute drive of Jacksonville Naval Air Station. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the outdoor pool. Fellow travelers love the helpful staff and breakfast.
Languages
English, Spanish
At a glance
Hotel size
106 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–10:00 AM
Pets are allowed for an extra charge of USD 80.63 per accommodation (may vary based on length of stay)
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
TRU Jacksonville South Mandarin
Tru by Hilton Jacksonville South Mandarin Hotel
Tru by Hilton Jacksonville South Mandarin Jacksonville
Tru by Hilton Jacksonville South Mandarin Hotel Jacksonville
Frequently asked questions
Does Tru by Hilton Jacksonville South Mandarin offer free cancellation for a full refund?
Yes, Tru by Hilton Jacksonville South Mandarin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tru by Hilton Jacksonville South Mandarin?
Yes, there's an outdoor pool.
Are pets allowed at Tru by Hilton Jacksonville South Mandarin?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 80.63 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton Jacksonville South Mandarin?
Yes, there's free self parking.
What are the check-in and check-out times at Tru by Hilton Jacksonville South Mandarin?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Tru by Hilton Jacksonville South Mandarin?
No, this hotel doesn't have a casino, but bestbet Orange Park (8-min drive) is nearby.
What is there to do at Tru by Hilton Jacksonville South Mandarin and nearby?
Tru by Hilton Jacksonville South Mandarin has an outdoor pool and a 24-hour fitness center, as well as an arcade.
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Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
22 Mar 2025
Lovely stay
I was visiting with my family and it was really good place to stay. Felt really secured in this location. Every one there was nice
Entela
Entela, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 Mar 2025
Jane
Jane, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 Mar 2025
William
William, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Mar 2025
Jessica
Jessica, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 Mar 2025
Tracey
Tracey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Mar 2025
Lakeseia
Lakeseia, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 Mar 2025
Bring Ear Plugs
No fault of the hotel, but due to location, it was very noisy from highway, lasted until late at night, and started very early in the morning. This issue alone may keep me from staying at this hotel in the future. Also, I miss having a coffee pot in the room! Like my morning cup.
Pamela
Pamela, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
3 Mar 2025
Nice place
It was really nice the front desk was AMAZING very nice too. They recommend really good resturants to go. The breakfast station was good as well. Only thing was the smell, especially on the hall ways smelt musty and kinda like cigarettes mainly musty.
Geezella
Geezella, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 Feb 2025
Jessica
Jessica, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
15 Feb 2025
The hotel has a sleek, modern design with a beautiful gray color scheme that gives it a fresh and stylish look. The lobby and common areas were well-maintained, creating a welcoming atmosphere.
However, upon closer inspection, the cleanliness of the bathroom was disappointing. While it appeared fine at first glance, it was clear that it hadn’t been thoroughly cleaned. This was a bit of a letdown, as cleanliness is a top priority for any hotel stay.
Despite this, the hotel had great amenities, and the staff was friendly. If housekeeping improves, this would be an excellent place to stay.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Feb 2025
Darcy
Darcy, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
10 Feb 2025
Overall the hotel was very clean except the elevators smelled like body odor (everytime we used them, probably 3-4 a day) the hallways to the rooms smelled really bad of what I can only describe as body odor type smell. The elevator was so hot like the heaters were on in them and the ac was on everywhere else. There isn’t enough lighting in the rooms themselves and they are VERY bare like no life to them.
Don
Don, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Feb 2025
Roxana
Roxana, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Feb 2025
Will be my go to hotel!
Everything was wonderful! Clean, friendly and good coffee all day long! My dog also gives this hotel 2 paws up!
Angela
Angela, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 Feb 2025
Clean and good
Uran
Uran, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 Feb 2025
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Feb 2025
Lakisha
Lakisha, 1-night trip
Verified Hotels.com guest review
2/10 Poor
1 Feb 2025
James
James, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Jan 2025
Jacinda
Jacinda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Jan 2025
WILHELM
WILHELM, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 Jan 2025
THOMAS
THOMAS, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Jan 2025
Christopher
Christopher, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Jan 2025
Carol
Carol, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Jan 2025
Very nice and clean hotel. Olivia at the front desk is personable and friendly. Love that I got a text a little bit after getting to my room to be sure everything was OK.
Angela
Angela, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 Jan 2025
Great Hang in Jacksonville when visiting family!
Come to Jacksonville to visit our son and grandkids and we love staying at this TRU! So comfortable!