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West Street by Aeria Apartments

3.5 star property
Apartment within walking distance of Leicester Square

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Photo gallery for West Street by Aeria Apartments

Fridge, microwave, oven, dishwasher
Apartment, 2 Bedrooms | Bathroom
Apartment, 1 Bedroom | Private kitchen
Apartment, 2 Bedrooms | Living area
Apartment, 1 Bedroom

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry facilities
  • Refrigerator
  • Kitchen
  • Non-smoking
  • Free WiFi

Main amenities (2)

  • 7 smoke-free apartments
  • Self-serve laundry

Feel at home (6)

  • Kitchen
  • Washer/dryer
  • Coffee/tea maker
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Room options

Available filters for rooms
Showing 2 of 2 rooms

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Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

Highlights

Individually furnished
Heating
Kitchen
Refrigerator
Dishwasher
Washer/dryer
2 bedrooms
Hair dryer
  • 63 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 1 Bedroom

Living area

Apartment, 1 Bedroom

Highlights

Individually furnished
Heating
Kitchen
Refrigerator
Dishwasher
Washer/dryer
Separate bedroom
Hair dryer
  • 38 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed
Exterior

Citadines Trafalgar Square London

  • Kitchenette
  • Laundry facilities
  • Pet-friendly
  • Free WiFi
8.6 out of 10, Excellent, (3675)
The price is CA $252
CA $303 total
includes taxes & fees
Mar 2 - Mar 3
Citadines Trafalgar Square London

About the area

Map
36-38 West St, London, England, WC2H 9NB

What's nearby

  • Leicester Square - 4 min walk
  • Covent Garden Market - 6 min walk
  • Piccadilly Circus - 9 min walk
  • The British Museum - 10 min walk
  • Trafalgar Square - 11 min walk

Getting around

  • London City Airport (LCY) - 45 min drive
  • Heathrow Airport (LHR) - 55 min drive
  • Stansted Airport (STN) - 77 min drive
  • Luton Airport (LTN) - 81 min drive
  • London (SEN-Southend) - 91 min drive
  • Gatwick Airport (LGW) - 97 min drive
  • Tottenham Court Road Station - 6 min walk
  • Charing Cross Station - 10 min walk
  • London (QQW-Waterloo Train Station) - 23 min walk
  • Leicester Square Underground Station - 4 min walk
  • Covent Garden Underground Station - 5 min walk
  • Tottenham Court Road Underground Station - 6 min walk

Restaurants

  • ‪Apple Butter Cafe - ‬2 min walk
  • ‪Wingstop Cambridge Circus - ‬1 min walk
  • ‪BrewDog Seven Dials - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪The Cambridge - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

West Street by Aeria Apartments

West Street by Aeria Apartments puts you in a great location, within just a 10-minute walk of Leicester Square and Covent Garden Market. Bonuses like washers/dryers, refrigerators, and microwaves are in all apartments. Public transportation is just a short walk: Leicester Square Underground Station is 4 minutes and Covent Garden Underground Station is 5 minutes.

Languages

English, Italian, Portuguese, Spanish

At a glance

DONE

Property size

    • 7 apartments
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Minimum check-in age: 25
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 25
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available

Kitchen

  • Refrigerator
  • Microwave
  • Oven
  • Dishwasher
  • Coffee/tea maker
  • Cookware/dishes/utensils

Bathrooms

  • Bathtub or shower
  • Free toiletries
  • Towels provided
  • Hair dryer

Laundry

  • Washer/dryer
  • Laundry facilities

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevators
  • Smoke-free property

Services and conveniences

  • Safe
  • Iron/ironing board

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 7 rooms
  • Individually furnished

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • A damage deposit of GBP 500 will be collected before check-in

Policies

This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.

Also known as

West By Aeria Apartments
West Street by Q Apartments
West Street by Aeria Apartments London
West Street by Aeria Apartments Apartment
West Street by Aeria Apartments Apartment London

Frequently asked questions

Are pets allowed at West Street by Aeria Apartments?

Sorry, pets aren't allowed.

Is parking offered on site at West Street by Aeria Apartments?

Sorry, there's no onsite parking at West Street by Aeria Apartments.

What are the check-in and check-out times at West Street by Aeria Apartments?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Does West Street by Aeria Apartments have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a coffee maker, cookware, and a refrigerator.

What's the area around West Street by Aeria Apartments like?

West Street by Aeria Apartments is a short 4-minute walk from Leicester Square Underground Station and 4 minutes' walk from Leicester Square.

Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Fair

No heat, No internet, No TV. - avoid in winter
No heat, no internet, no TV. Attempted to stay there Feb 5th 2025 but when we arrived, the underfloor heating did not work. After spending hours in WhatsApp chat, they pushed us to other properties in a non-desired part of London (not as central). This happened two days in a row. We left. It was 14 C (58 F) inside or lower. Extra difficult to contact property as a virtual dead zone for cellular (4g/5g) and on property internet (cell based) at best was 6mb down/0.2mb up by one window only. TV using same internet was glitchy/unusable. As it was so cold, the non working towel warmers were just a bonus. Great location, but a bit noisy, probably ok in spring to fall, but avoid in winter and be aware of cell/internet limitations. Customer support once reached did try to fix, but eventually refunded our money and we went elsewhere.
As hot as it got
Lara, 4-night trip
Verified Hotels.com guest review

6/10 Good

Beware early checkin required 20 pound per hour
While this property is close to everything the checking was a scam they advised the room was ready by asked for 20 pounds per hour due to not having any storage and there are 68 stairs to get up and down with heavy suitcases. This is my 4th place of stay and would be the lesser of my favourite due to the scam of getting more money out of tourist. I have 6 more places of stay here in London before all the reviews are done and dusted.
Sussan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Perfect condition, top location, hard beds
Immaculately clean, spacious and uncluttered, the 2-bed apartment I stayed in was as neutral as you could possibly wish for. Entirely white and grey, it had no features in it that could possibly offend. Don’t expect character and you won’t be disappointed! It’s excellently located just off Shaftesbury Avenue, which is perfect for shopping, theatres, sightseeing etc. with everything you could possibly need within an 5-10 min walk. The flat has secondary glazing and is fairly quiet despite its proximity to the busy street. Kitchen facilities are decent and everything in the flat seemed to work, though the Wi-Fi was occasionally intermittent. Shower pressure is fine. These were cold days, so the underfloor heating was very welcome. Only two things I could possibly fault. Venetian blinds in the bedrooms were poor at blocking out light, so beware if you need complete darkness to sleep. But most annoyingly, the two double beds varied from hard to rock hard. This might suit some, or be bearable for a couple of nights, but I wouldn’t take an extended stay if you’re used to a softer mattress.
James, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Great location, nice big apartment, good to have 2 bathrooms. perfect for a holiday but not for work, the wifi doesn't work, not even enough to stream the TV, you get a glimpse every now and then but it's weak and doesn't stay on. Pub next door can be noisy but you are in central London, take ear plugs
Katherine, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Great location, really central, good size apartment, great kitchen and living space, 2 bathrooms is a real plus. Easy access to tube, main sites are walkable. Other apartments in this building are in better condition, plug socket hanging out of the wall and wifi is not reliable. Overall a good stay,
Katherine, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Clean and warm with all required amenities.
Katherine, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Chris, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Amanda, 8-night family trip
Verified Hotels.com guest review

8/10 Very good

Kelvin, 4-night trip
Verified Expedia guest review

10/10 Exceptional

I will like to summit to comment to improve. TO whom should I send
Juanita, 4-night trip
Verified Expedia guest review

2/10 Poor

BEWARE - THIS IS A SCAM OPERATION. You rent the property via Expedia but ti gain entry you must put a deposit via the Q West. electronic link. The link rejected ALL of credit cards including the one I had just used to pay Expedia. I attempted multiple times, had them resend the link several times, etc - always the same result. I asked the company to take my credit card info over the phone, they refused “for my protection.” I tried then to cancel the reservation since I couldn’t get in, they refused - insisting it only be cancelled via Expedia. CLled Expedia WHO WOULD DO NOTHING TO HELP ME SO EXPEDIA ID PART OF THE SCAM. Expedia claims that they cannot cancel the reservation- it has to be done directly via QWest. My Advice: DO NOT RENT FROM Q WEST. Frankly, I think Expedia is equally culpable here so DO NOT USE EXPEDIA, they will not stand behind their customer, are impossible to contact (no 800 number), and WILL NOT HELP YOU.
Robert, 3-night trip
Verified Expedia guest review

8/10 Very good

Laura, 1-night trip
Verified Hotels.com guest review

6/10 Good

On nous change d’appartement 3 jours avant le début du séjour, soit disant on nous Upgrade, pas du tout, on se retrouve hyper loin comparé à ce qu’on avait réservé. On demande un late check out de 1h pour le dérangement, qui est refusé, dernière fois ces établissements, il vas falloir être un peut plus commerçants. on nous prend pour des imbeciles.
Léa, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Excelente
Extraordinaria ubicación, muy buen apartamento.
4-night family trip
Verified Hotels.com guest review