8/10 Very good
7 Dec 2024
Memorial Memoriea
First night put in a room next to laundry which had a flood. The room had mildew/ mold smell and floor carpet was wet. The shower did not drain. No room change the first night and moved the remainder of the stay. The employees were amazing and accommodated us to a new room while we were out and placed our belongings in there with some food treats as an apology. Very sweet. Second room was an improvement but the television did not work and the window did not lock. Please remember to let the hotel know what is wrong so it can be corrected for the next guest. The employees can not change things unless they are aware.
Jana
Jana, 5-night family trip
Verified Hotels.com guest review