6/10 Good
The room wasn't so clean as I that I like it to be. Staff was friendly.
Verified traveller
1-night trip
Bedfort Inn & Suites
Hotel with restaurant, near Galaxyland
Close to West Edmonton Mall, Bedfort Inn & Suites offers a warm welcome with laundry facilities and a cozy fireplace in the lobby. Unwind at the on-site bar or grab a bite to eat at Fusion Eatery, serving breakfast through dinner. With high-speed WiFi and multilingual staff, this hotel near Galaxyland is perfect for relaxation.
Popular amenities
- Pet friendly
- Free parking
- Free WiFi
- Restaurant
- Connecting rooms available
- Air conditioning
Main amenities (12)
- Housekeeping (on request)
- Restaurant and bar/lounge
- Breakfast available
- Business center
- Meeting rooms
- Air conditioning
- Computer station
- Lobby fireplace
- Front-desk safe
- ATM/banking services
- Vending machine
- Self-serve laundry
Feel at home (6)
- Children stay free
- Connecting/adjoining rooms available
- Private bathroom
- Television
- Laundry facilities
- Coffee/tea maker
Room options
Check availability for these dates
Showing 4 of 4 rooms
Standard Room
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
- 20 sq m
- Sleeps 3
- 1 King Bed
Executive Room
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
- 20 sq m
- Sleeps 4
- 2 Queen Beds
Standard Room
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
- 20 sq m
- Sleeps 4
- 2 Queen Beds
Executive Room
Highlights
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
- 20 sq m
- Sleeps 3
- 1 King Bed
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About the area
15540 Stony Plain Road, Edmonton, AB, T5P3Z2
About this property
Bedfort Inn & Suites
At Bedfort Inn & Suites, you'll be within a 10-minute drive of West Edmonton Mall and University of Alberta. For a bite to eat, guests can check out Fusion Eatery, which serves breakfast, lunch, and dinner. Also, Rogers Place and Kingsway Mall are within a short drive.
At a glance
Property amenities
Room amenities
Special features
Dining
Fusion Eatery - This restaurant serves breakfast, lunch, dinner, and light fare.
Frequently asked questions
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Bedfort Inn & Suites Reviews
6.0
Cleanliness
5.2
Location
6.4
Staff & service
5.6
Eco-friendliness
5.0
Property conditions & facilities
Popular mentions
RoomService staffChildrenLobbyBed6/10 Good
The wifi password didn’t work and no garbage bin in the room. No restaurant available on site. Just a place to sleep literally.
Jennifer
Jennifer, 1-night trip
2/10 Poor
worst hotel i have ever been. dirty room, disgusting toilet, disgusting elevator with a horrible smell. strong smell in the room too.
I absolutely do not recommend this hotel.
Papa
Papa, 3-night trip
2/10 Poor
absolutely a nightmare.
Bedbugs,
Sticky room,
no reception!
Ahad
Ahad, 1-night trip
2/10 Poor
Extremely poor hotel and service
This by far was the worse hotel I have ever seen, and experienced, the customer service shuts at 9pm, the whole floor smells with cigarettes, bunch of people at the front were also smoking and yelling shouting, swearing, wonder why the front desk was all enclosed, I’m guessing for security reasons.
This hotel should not exist
Mark
Mark, 3-night trip
6/10 Good
Still waiting for my deposit to be returned.
I realize that the maid must report any damages, but when there are none the deposit should be returned same day.
Duane
Duane, 1-night trip
2/10 Poor
Short staffing, wait someone to show up to check us in more than 30 mins. Cancelled second time stay. Most important is we booked two bed online, when we get there, the staff told us there are out for two beds, ask us to pay 20 dollars extra to get what we want. Not once but twice. And staff attitude was very rude. We will never stay there.
Ming
Ming, 1-night trip
4/10 Fair
Despite confirming my arrival, modify was in the front desk, the phone number given did not answer and the messages were all full. Another number I looked up did not answer. People I saw looked like Street People. There was a plastic half empty chocolate dairy drink on the welcome table next to the artificial flowers. Some oriental men playing a game in the “closed” restaurant off the lobby said they were not connected to the hotel. I was appalled.
Mary
Mary, 2-night trip
4/10 Fair
Lots of Issues.
Would not recommend staying here. This would be a 1 star review but the lady at the front desk for our check in was very nice and friendly. Everything else has been terrible. I stayed on the top floor in an executive room. The fan in the bathroom didn't work, cold water in the sink wasn't working properly, hotel directory hasnt been updated in 8+ years, bed didn't have a proper sheet on it, and the top sheet used had purple stains on it. Trying to call the front desk from the room was futile, no one ever answered. So I walked down to the front and various floors and no staff were to be found anywhere. Had to call the hotel's mainline and they were of no help either, just told me to wait for housekeeping to come around. Very unhappy and will not be staying here again.
Dale
Dale, 2-night trip
6/10 Good
When I first drove up, I was skeptical. The surrounding area around was poorly kept. The outside of the place was quite dirty. Windows, doors, floor. I booked on line through Hotels.com, fully expecting someone to be available for check-in. No one around, the phone number provided had a full mailbox. I had to go to the place next door who called a security guard who tried to check me in and couldn’t, who called someone else. Finally, a lovely young lady arrived and was able to get me checked in. The add said breakfast available, however no restaurant on site. Except a phone order option. The saving grace was that I was given an immaculately clean room with two Queens and all the other amenities. I was concerned about vandalism, so was given a room overlooking the parking lot where I could see my vehicle. The place has one Security guard which is somewhat of a deterrent. I was disappointed by the lack of cleanliness of the surrounding areas. The fee could have been a little lower to compensate.
Verified traveller
1-night trip
10/10 Exceptional
This motel is a nice place to stay, staff are very friendly and helpful. Rooms are nicely renovated and clean. It is in an area of and older part of west Edmonton, but the owner and staff try very hard to make you feel comfortable. I would stay there again.
Sherry
Sherry, 3-night trip
6/10 Good
The rooms were recently renovated but still smelled strongly of cigarette smoke. The rooms were not overly clean and the hotel seemed to be frequented by questionable people. I did not feel overly safe with the kids there. Grace at the front desk was amazing and almost made up for the bad stuff
Rachelle
Rachelle, 2-night trip
2/10 Poor
Arrived after 10 pm. No sign of any staff present, and the doors to the hotel were literally padlocked. Only way in to the building seemed to be through the bar/casino/VLTs. We opted not to do that with our two kids. Definitely not family-friendly.
Reid
Reid, 1-night trip
10/10 Exceptional
Friendly staff, clean comfortable room. I enjoyed my stay at the ol' Howy Johnson.
michael
michael, 1-night trip
2/10 Poor
Avoid this dive
If you can spend the extra money on a better place I would. I think I had the only nonsmoking room in the whole hotel. But smoke would waft through hallways, elevators, and stairwells(not just tobacco smoke). Only half the amenities in the room worked excluding blow dryer, and bathroom fan. The tv was bolted so tight to the wall you couldn't hook up any devices. And they make you pay up front and then refuse to reimburse you if you stay less nights than you. I had to call hotels .com to get the hotel to refund my credit card. Definitely would not stay here again even to save a few bucks.
Marshal
Marshal, 5-night trip
2/10 Poor
WORST HOTEL STAY EVER
This was by far the worst hotel experience of my life. Not only did i not get sleep due to the walls being punched kicked or hit. The yelling and screaming that started around 10PM didn't stop till 7am. Early on it was alright around 10 we figured we would let it slide and fell sleep. From 130AM onward it was not. We called the front desk. We called the manager and got nothing. I almost called 911. THen when we go to check out i asked for a refund and they called me a LIAR. No one else heard the noise so i must of made it up.... Needless to say DO NOT STAY HERE EVER!!!!!!!!!!!!! dont waste your money.
Kurt
Kurt, 1-night trip
8/10 Very good
Lovely
I had a great stay at the hotel. Grace at the front desk was AMAZING! She went above and beyond to make me feel welcome and comfortable, and is literally the face of the hotel. The room was clean, the bed was comfortable and quiet for sleeping and the food was great!
Amy
Amy, 3-night trip
4/10 Fair
Overall the hotel itself is fine, service is fine. The area is so sketchy though it was scary at night. And even during the day. As well someone burst into the room at like
Eileen
Eileen, 1-night trip
6/10 Good
Wi-fi was slow and most of the time cut off. Shower bar and curtain in room broke and dropped in the tub. Had to move rooms so that was addressed. Good location but neighborhood extremely sketchy. Hotel is very dated especially the lobby and hallway. No includes breakfast of any kind. Called operator twice dialing and both times did not pick up. No HD TV. Beds were extremely comfortable, though.
Verified traveller
2-night trip
8/10 Very good
It was a good time, with good staff
ruth
ruth, 4-night trip
8/10 Very good
edical trip
It was nice there and good service
Francis
Francis, 1-night trip
8/10 Very good
a little info
The staff were great and very friendly. But the area of town was a bit sketchy and was not comfortable going outside. or leaving my car in the parking lot.
Verified traveller
2-night trip
10/10 Exceptional
Full breakfast, good service, good for family's, cleaning, very good for the price
Lisset
Lisset, 1-night trip
10/10 Exceptional
The hotel staff was friendly and accommodating. 😊👍
Verified traveller
1-night trip
8/10 Very good
Easy access, reasonably priced relaxed motel, friendly customer service, secure entrances, which stop non motel patrons from aimlessly wandering around the hallways. Neighbourhood is a bit sketchy but I felt safe. The one thing I didn't like was, they tend to put families with babies & children on the same floor as we were on. I casually mentioned it to the front desk personnel and they offered to move us up one floor to the 4th floor without additional cost. I would definitely stay again.
Trixy
Trixy, 1-night trip
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