When you stay at InTown Suites Extended Stay Select Houston TX - Brookhollow, you'll be within a 15-minute drive of Memorial City Mall and CityCentre. Conveniences like kitchens are in all apartments, along with flat-screen TVs and dining tables.
Languages
English
At a glance
Property size
147 apartments
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 11 AM; Check-in end time: 6:00 PM
Minimum check-in age: 21
Check-out time is 11:00 AM
Special check-in instructions
The front desk is open daily from 11:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Internet
WiFi (speed: 25+ Mbps) in rooms*
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Internet
WiFi available, with speed of 25+ Mbps (fee applies)
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Kitchen
Refrigerator
Stovetop
Microwave
Freezer
Dining
Dining table
Bedrooms
Bed sheets provided
Bathrooms
Shower/tub combination
Towels provided
Toilet paper
Soap
Living spaces
Dining room
Entertainment
49-inch flat-screen TV with satellite service
Laundry
Laundry facilities
Work spaces
Desk
Comfort
Air conditioning
Heating
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (with limits)
Wheelchair-accessible parking
1 on-site accessible parking spaces
Smoke-free property
Services and conveniences
Daily housekeeping
Phone
Free local calls
Front desk (limited hours)
Vending machine
Free long-distance calls
Location highlights
In the suburbs
Safety features
Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
147 rooms
3 floors
1 building
Built in 1997
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 2 per night (rates may vary)
Late check-out can be arranged for an extra charge of USD 30
Policies
Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Also known as
Crestwood Suites Houston
Crestwood Suites NW
Crestwood Suites NW Aparthotel
Crestwood Suites NW Aparthotel Houston
Crestwood Suites NW Houston
Crestwood Suites NW Houston Aparthotel
InTown Suites Houston 290 Hollister Aparthotel
InTown Suites 290 Hollister Aparthotel
InTown Suites 290 Hollister
Crestwood Hotel Houston
Crestwood Suites Houston 290-Galleria Hotel Houston
Does InTown Suites Extended Stay Select Houston TX - Brookhollow offer free cancellation for a full refund?
Yes, InTown Suites Extended Stay Select Houston TX - Brookhollow does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is parking offered on site at InTown Suites Extended Stay Select Houston TX - Brookhollow?
Yes, there's free self parking.
What are the check-in and check-out times at InTown Suites Extended Stay Select Houston TX - Brookhollow?
Check-in start time: 11 AM; Check-in end time: 6:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 30.
Does InTown Suites Extended Stay Select Houston TX - Brookhollow have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a refrigerator and a microwave.
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
4.4/10
Amenities
5.4/10
Property conditions & facilities
4.0/10
Eco-friendliness
Reviews
6/10 Good
5 Aug 2024
When house keeping is cleaning the room its a quick wipedown, also when making your bed they don't put clean linen on the bed or vacuum
Worst place EVER! Roaches in the room. A skinny white women knocked on our door at 12:30 am soliciting her body. Homles youg man slept and stayed at the 3rd floor elevator door. Men and women smoking weed right outside the door. Had to pass through all of this to get to my car. Elevator broke with my husband inside. Front desk is only open from 11am to 7pm. I felt unsafe 100% of the time. We checked out early.
Verified traveller
16-night trip
Verified Hotels.com guest review
4/10 Fair
19 Jul 2021
"No more locked doors holms,,!,"*
Staff was rude and were threatened to kick us out because of 4 visitors the entire time which was about 5 days at the time. Remind you its an extended stay not a motel for a night. You should be alone to have people over if ite not a issue bothering other guest by being loud or whatever. Nope only the people on the check in can be in the rooms. Oh and my door the entire time wouldn't lock it just shut and opened like a front door at your house opens smooth and effortlessly ... gotta admit they keep the hinges and doors well kept just need to work on the locking thing people use to feel somewhat safe in a building of strangers. So maybe if it didn't stay broken until the day I checked out ALL 5 OF MY GUEST couldn't of just walked in anyways. 1 star. Again staff was ignorant and just lazy no F**** given additudes just have no desire or want to help. They just get paid to be there regardless of your stay. And with all that said you can guess I'd never stay there again even if it was free. I left the 5th day and got a new room over the services provided. So I move my family to a smaller sized hotel with a locking door and came back to my unlocked hotel to get my stuff that wasn't stolen thankfully
Trevor
Trevor, 7-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
22 May 2021
pedro
pedro, 28-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Apr 2021
I am happy!
Dion’s stay is still going very well! I am so thankful that you are here!
Verified traveller
7-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Apr 2021
Home sweet home
It was great
Autium
Autium, 7-night family trip
Verified Hotels.com guest review
2/10 Poor
6 Apr 2021
AVOID LIKE THE PLAUGE
Horrible. 0 stars. Fire alarm went off multiple times with no fire. Elevator shut down during false fire alarm and we had to run out baby in his jogger down 2 flights of stairs. Police and fire swarmed hotel, these alarms have gone off at 4am, 6pm. I missed work because I couldn’t take a shower and had to transport baby from hotel due to alarms and his emotional state from alarms. NO CAMERAS in hallways. Couldn’t tell who was pulling the fire alarms. UNSAFE. HOTEL LEAVES SIDE DOORS WITH KEY READER UNLOCKED. Homeless individuals roam through the halls hoping your door wasn’t shut all the way. Horrible horrible horrible. Not worth the money, will pay more for safety, security and calm environment.
Bailee
Bailee, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Mar 2021
Kuanesha
Kuanesha, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Mar 2021
everything was beyong exceptional
Kuanesha
Kuanesha, 7-night family trip
Verified Hotels.com guest review
4/10 Fair
24 Mar 2021
Lorena
Lorena, 7-night trip
Verified Hotels.com guest review
2/10 Poor
15 Mar 2021
Verified traveller
13-night trip
Verified Expedia guest review
2/10 Poor
14 Mar 2021
Jazanythia
Jazanythia, 7-night family trip
Verified Hotels.com guest review
8/10 Very good
27 Feb 2021
Comfortable stay
Nadja
Nadja, 7-night trip
Verified Hotels.com guest review
2/10 Poor
17 Feb 2021
Hotel closed due to weather
Unfortunately the hotel was shut down due to no power or water. We were not able to check in
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Feb 2021
Great
Nice comfortable rooms with kitchen.
Michael
Michael, 7-night trip with friends
Verified Hotels.com guest review
2/10 Poor
11 Feb 2021
Worst experience ever.
Omg!! Never again!! It was a 7 day stay i choose this location and i also went off of everyone reviews that this property was safe but they are all false i had roaches in my room the first 2 days until i bought roach spray, i had random guys knockin on my door i couldnt sleep at night i felt like i was in a human trafficking hotel there was this guy looking suspicious painting a old white truck with BLUE PAINT he just look up to no good dont do it dont book here.