This used to be one of the premier hotels in Münster. When my wife & I arrived we were greeted by the sight of some guys eating pizza out of a cardboard box at a table next to the reception desk???!!!. Parking is very limited and not clearly signposted as belonging to the hotel. On 2 out of 3 nights we had to park on the road.. The first room were were given had a strange stale / chemical smell, so we asked to be relocated. That room was OK, clean and functional but nothing special. Next morning the room next to us was undergoing renovations, so we were greeted by very loud banging and drilling. It sounded like they were trying to tear down the wall. That was 8.05 in the morning. Next morning this started at 7:45, the third morning at 8 but was quieter - I bet there had been complaints - like ours. BTW, evening reception were not interested, referred us to morning staff but we had no time to run after the hotel staff (always thought if anything it should be the other way around). We had drinks in the Bierstube the first night: I asked for Westphalian beer (Münster and the region being renowned for its brewing) and was assured the bottle I was given was local craft beer. I poured, looked at the label and found it was Bavarian. Not impressed but I paid. However, this and the high pricing stopped us having meals in the hotel. The hotel was not bad, just disappointing.