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Sterling Inn & Spa - an Ontario's Finest Inn

4.0 star property
Boutique hotel with spa, near Clifton Hill

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sterling Inn & Spa - an Ontario's Finest Inn

Exterior
Lobby
Two Queen Beds with pullout and jetted tub
Point of interest
Restaurant
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Laundry facilities
  • Gym
  • 24/7 front desk
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Full-service spa
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Business center
  • Limo/town car service
  • Terrace
  • 24-hour front desk
Feel at home
  • Refrigerator
  • Private bathroom
  • Terrace
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
The price is CA $176
CA $220 total
includes taxes & fees
Dec 19 - Dec 20

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Steam Shower

Standard Room, 1 King Bed, Steam Shower

Standard Room, 1 King Bed, Steam Shower

Highlights

Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Beds with pullout and jetted tub

Two Queen Beds with pullout and jetted tub

Two Queen Beds with pullout and jetted tub

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 63 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Queen Bed Suite

Two Queen Bed Suite

Two Queen Bed Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Steam Shower

Deluxe Room, 1 King Bed, Steam Shower

Deluxe Room, 1 King Bed, Steam Shower

Highlights

Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Similar properties

View from room

Embassy Suites by Hilton Niagara Falls Fallsview

Pool
Free breakfast
Parking available
Internet access
8.0 out of 10, Very good, (10889)
The price is CA $178
CA $221 total
includes taxes & fees
Dec 22 - Dec 23
Embassy Suites by Hilton Niagara Falls Fallsview
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About the area

Map
5195 Magdalen St, Niagara Falls, ON, L2G 3S6

What's nearby

  • Clifton Hill - 3 min walk - 0.3 km
  • Casino Niagara - 9 min walk - 0.8 km
  • Skylon Tower - 12 min walk - 1.0 km
  • Fallsview Indoor Waterpark - 12 min walk - 1.1 km
  • Fallsview Casino - 15 min walk - 1.3 km

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 27 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 38 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 9 min drive
  • Niagara Falls Station - 9 min drive
  • Niagara Falls Station - 17 min drive

Restaurants

  • ‪SkyWheel - ‬10 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Kelsey's - ‬6 min walk
  • ‪Antica Pizzeria - ‬3 min walk
  • ‪The Dhaba Restaurant - ‬3 min walk

About this property

Sterling Inn & Spa - an Ontario's Finest Inn

Sterling Inn & Spa - an Ontario's Finest Inn offers a great location, putting you within just a 10-minute walk of Clifton Hill and Casino Niagara. You can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps, or aromatherapy. A bar/lounge, a health club, and a fitness center are other highlights at this boutique hotel. Fellow travelers say great things about the comfortable beds and helpful staff.

Languages

English

At a glance

Hotel size

  • 41 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 4 PM
  • Contactless check-in available
  • Minimum check-in age: 21
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Onsite self parking (CAD 18.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Water dispenser

What to do

  • Private winery tours
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Marina nearby
  • Winery tours nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Bicycle rentals
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Health club
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Hardwood flooring in room

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Phone

Food and drink

  • Champagne service
  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe
  • LED light bulbs
  • Recycling
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a mud bath and a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit: CAD 200.00 per stay

Parking

  • Self parking costs CAD 18.00 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards and cash.

Also known as

Sterling Inn Niagara Falls
Sterling Inn Spa
Sterling Niagara Falls
Sterling Spa Niagara Falls
Sterling Inn Spa an Ontario's Finest Inn
Sterling & An Ontario's Finest
Sterling Inn & Spa - an Ontario's Finest Inn Hotel
Sterling Inn & Spa - an Ontario's Finest Inn Niagara Falls
Sterling Inn & Spa - an Ontario's Finest Inn Hotel Niagara Falls

Frequently asked questions

Does Sterling Inn & Spa - an Ontario's Finest Inn offer free cancellation for a full refund?
Yes, Sterling Inn & Spa - an Ontario's Finest Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sterling Inn & Spa - an Ontario's Finest Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sterling Inn & Spa - an Ontario's Finest Inn?
Yes. Self parking costs CAD 18.00 per day.
What are the check-in and check-out times at Sterling Inn & Spa - an Ontario's Finest Inn?
You can check in starting at 4 PM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Sterling Inn & Spa - an Ontario's Finest Inn?
No, this hotel doesn't have a casino, but Casino Niagara (9-min walk) and Fallsview Casino (15-min walk) are both nearby.
What is there to do at Sterling Inn & Spa - an Ontario's Finest Inn and nearby?
Have fun with activities like boat tours, fishing, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room.
Are there restaurants at or near Sterling Inn & Spa - an Ontario's Finest Inn?
Yes, there's an onsite restaurant.
What's the area around Sterling Inn & Spa - an Ontario's Finest Inn like?
Sterling Inn & Spa - an Ontario's Finest Inn is a short 15-minute walk from Fallsview Casino and 3 minutes' walk from Clifton Hill. Travelers say the area is walkable and good for shopping.

Sterling Inn & Spa - an Ontario's Finest Inn Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Good business stay
Good stay, hotel and room were clean and quiet. I would stay again.
Chris, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Emily, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Romantic Getaway
We often spend our mini anniversary staycation at Sterling Inn & Spa. The rooms are large, clean and very comfortable. Being a boutique hotel, it has an upscale feel and it's quiet.
Brenda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephanie, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel for a local getaway
Enjoyed our stay. The property is well-kept. The room was nice - it had some excellent features like a nice shower and jacuzzi tub. The fireplace was electric and didn't give any heat. The bed was pretty hard. Some parts of the room didn't feel very luxurious, like plastic cups—this is wine country, not even a wine glass in a hotel room specializing in couple's getaways. The decor is a bit tacky with all the crystal and silver everywhere, but I guess that's the theme. One thing I did not appreciate is the stress of our arrival day. Our credit card had been replaced due to fraud between when we booked the room and our arrival date. So, on the day of our arrival, they weren't able to authorize the card when they tried early in the morning. They sent a threatening email at 9am saying if we didn't call them by 1pm our reservation (for that day!) would be cancelled. I travel a lot, I always pay all my bills... I understand they need to ensure they will get paid, but threatening to cancel the booking? I didn't appreciate the tone of their email nor giving us 4 hours to respond before they would cancel our reservation. What if I hadn't seen the email in time? They should have either sent a gentler first email, or simply phoned us. Dinner at the on site restaurant was good. The service was fast, courteous, and the food delicious. Probably the best restaurant in Niagara Falls. The lighting was a bit harsh with a spotlight over our table but overall we would return for dinner.
Christopher, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Laura, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyable and relaxing!
This was a first time visit to the Sterling Inn and Spa. We were warmly welcomed upon arrival and were pleasantly surprised by the room upgrade. The hotel staff were pleasant, professional and well-informed. We look forward to another return soon!
Jody, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional hospitality
Amazing hotel with personable and attentive stuff. Warm and cozy environment; espresso machine and fireplace welcome guests in the lobby. Spacious rooms with a lot of charm, fireplace, beamed ceiling, a steam shower (so useful in a cold weather) and breakfast in bed. These little touches of luxury stand Sterling hotel apart of other “brand name” hotels.
Ilana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amanda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

fabian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrea, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good
Deiniol, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anniversary Trip
This was one of our favorite hotels to stay at. The service was amazing and I’ve never seen breakfast in bed offered like that before or since.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shawn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing!
Neil, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yowsa
Fantastic as always. Great for a couple getaway.
Micheal, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jessica, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hidden gem
Large, well appointed rooms. Love the steam shower and breakfast tray delivered to room in the morning.
Jeff, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Linda, 1-night trip
Verified Hotels.com guest review

6/10 Good

Fabulous Hotel - Not Anymore
We stayed in Sterling many times for the past 5 years. It’s sad to see the changes. Sterling increasingly becomes run down property. check in was disappointing as the receptionist was chatting personal stuff on the phone and ignored us for quite some time. The room (203) was poorly maintained with walls stained and scratched, bathroom tile dirty and molded grout in the shower. Didn’t take picture of night tables, but they deserve to be in the landfills - surface is horribly scratched.Hotel still has nice perks such as bath robe and slippers and continental breakfast in the room. Pillows were extremely uncomfortable and so was the mattress. Even though our stay wasn’t horribly expensive - just $200, it wasn’t worth the money. Hotel doesn’t have any views at all, and view of Niagara is what most of people are looking for. The most important reason for us to return was steam room, cleanliness and comfortable beds. Unfortunately that time is gone. Pictures are attached.
Dirt on the shower wall
Stained bathroom floor
Crack on the door step to the shower
Scratched and dirty walks
Gene, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Courtney, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quiet, comfortable, clean, spacious, and the best breakfast ever - delivered right to your room. With-in walking distance to all the attractions. I would definitely stay there again.
Mark, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Greqt breakfast
Great place, better than the chains. Breakfast in the room everyday was soooo convenient & delicious
Janet, 2-night trip
Verified Hotels.com guest review