General Rafael Buelna Intl. Airport (MZT) - 34 min drive
Restaurants
Panamá - 10 min walk
Los Arcos - 8 min walk
Villa Italia - 4 min walk
Rico's Café Zona Dorada - 6 min walk
La Casa Club el Cid - 6 min walk
About this property
One Mazatlán
When you stay at One Mazatlán, you'll be within a 10-minute drive of The Mazatlan Malecón and Mazatlán Aquarium. Guests can take a dip in the outdoor pool, and free perks include WiFi, self parking, and continental breakfast daily between 6:00 AM and 10:00 AM. Also, Plaza Machado and Cerritos Beach are within a short drive. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
144 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Coffee/tea in a common area
Snack bar/deli
Working away
24-hour business center
Services
24-hour front desk
Multilingual staff
Facilities
Television in common areas
An outdoor pool
Banquet hall
Outdoor furniture
Accessibility
Elevator
Elevator door width (inches): 49
Room amenities
Be entertained
42-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Phone
Desk chair
More
Daily housekeeping
Fees & policies
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
One Mazatlán Hotel
One Mazatlán Mazatlán
One Mazatlán Hotel Mazatlán
Frequently asked questions
Does One Mazatlán offer free cancellation for a full refund?
Yes, One Mazatlán does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at One Mazatlán?
Yes, there's an outdoor pool.
Are pets allowed at One Mazatlán?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at One Mazatlán?
Yes, there's free self parking.
What are the check-in and check-out times at One Mazatlán?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at One Mazatlán?
No, this hotel doesn't have a casino, but Casino del Rey (2-min drive) and MonteCarlo Casino (4-min drive) are both nearby.
What is there to do at One Mazatlán and nearby?
One Mazatlán has an outdoor pool.
What's the area around One Mazatlán like?
One Mazatlán is a short 17-minute walk from El Cid Country Club Golf Course and 11 minutes' walk from Playa Brujas.
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Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
1 Jan 2025
Pedro
Pedro, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Dec 2024
Miguel
Miguel, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2024
Me gusto todo, el edificio y el cuarto muy limpio, grocery store a unos paso, ay un banco y restaurant frente al hotel buena transportacion y el personal muy atento, amable y profesional epecialmente Maria y Paloma, Yo y mi esposa estamos mu agradecidos por toda la atencio, con toda confiansa lo recomiendo.
Muchisima gracia!!!)))
Jose
Jose, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
1 Nov 2024
Humberto
Humberto, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 Aug 2024
New facility
Francisco
Francisco, 2-night trip
Verified Expedia guest review
10/10 Exceptional
30 Jul 2024
Small room.
Gerardo
Gerardo, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Jul 2024
Henry
Henry, 2-night trip
Verified Expedia guest review
10/10 Exceptional
22 Jul 2024
simona
simona, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Jul 2024
The room is too small, good for one day.
laura
laura, 1-night romance trip
Verified Expedia guest review
6/10 Good
4 Jul 2024
Not so good for the price
Antonio
Antonio, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jul 2024
Great customer service everyone was very nice
Roberto
Roberto, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
24 Jun 2024
Daniel
Daniel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 Jun 2024
Es un excelente hotel las housekeeping súper amables y en el loby el muchacho q nos a te dio muy amables y súper limpio todo el desayuno súper sabroso todo muy bien en este hotel
Edith
Edith, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
20 May 2024
Close to the night life and shopping
Timothy
Timothy, 3-night trip
Verified Expedia guest review
8/10 Very good
18 Apr 2024
Great location, very clean, great breakfast, great staff. On the downside, the elevators were very small and busy, pool was small.
David
David, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
16 Apr 2024
Property is something average
Fernando
Fernando, 3-night family trip
Verified Expedia guest review
8/10 Very good
14 Apr 2024
The property is new and is very well kept. The beds are very comfortable. The breakfast is good and has some variety. The location is convenient. The staff is friendly and helpful.
My only issue is that the rooms are very small just like the pictures show.
Marjorie
Marjorie, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
13 Apr 2024
We arrived early, they allowed us to check in early
Scott
Scott, 1-night family trip
Verified Expedia guest review
8/10 Very good
11 Apr 2024
I liked the service people, the parking, and the free breakfast. The pool was cold, and since it wasn’t super warm out that was off-putting. The rooms were small, but nice. Though the housekeeping never changed my pillowcases or sheets the four nights I was there. They did make the bed and clean each day. There was no option to ask them not to clean, there were no washcloths provided. But the blackout curtains were powerful! Overall, I would book there again.
Naomi
Naomi, 4-night family trip
Verified Expedia guest review
2/10 Poor
9 Apr 2024
Paid for a room with 2 beds and when I got to check in the staff rudely told me that they only had a one bed room so a couple of my guests had to sleep on the floor because of this. Even though I showed the staff my reservation which clearly stated I reserved a room with two beds they told me that they didn’t have any more rooms with 2 beds so I was forced to take a one bed room
Jerry
Jerry, 3-night trip with friends
Verified Expedia guest review
4/10 Fair
9 Apr 2024
Room very sterile
Small, with no frills.
jon
jon, 2-night family trip
Verified Expedia guest review
8/10 Very good
8 Apr 2024
Servicio muy agradable, la habitación pequeña pero confortable