The Ritz-Carlton, Shenzhen

Luxury hotel with full-service spa, connected to the convention center, near Shenzhen Convention and Exhibition Center

Choose dates to view prices

Fri, Dec 5
Sat, Dec 6
December 2025
4
January 2026
Outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, sun loungers
Design Garden View Twin Room | View from room
Design Garden View King Room
Exterior
Oasis Suite | View from room
Experience luxury and tranquility at The Ritz-Carlton, Shenzhen. Enjoy a refreshing Thai massage or aromatherapy treatment at the spa, bask in the sun by the pool with loungers and umbrellas, or unwind with yoga classes. With 3 on-site restaurants serving international cuisine and helpful staff available around-the-clock.
Exceptional

Popular amenities

  • Pool
  • Electric vehicle charging point
  • Airport transfer
  • Bar
  • Spa
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool and 2 hot tubs
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms

For families (6)

  • Free cribs/infant beds
  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area
  • Television
  • Garden
CA $257
CA $300 total
includes taxes & fees
Dec 14 - Dec 15

Why we love this property

Spa luxury escape
A full-service spa provides aromatherapy and hot stone massages indoors and out. Guests unwind in hot tubs or saunas before rooftop yoga.
Urban luxury with views
Take in panoramic city sights from the rooftop garden of this luxury hotel. The central location offers a perfect blend of urban energy and garden serenity.
Diverse dining options
International and Chinese cuisine awaits at 3 restaurants along with 2 bars and a cafe. Buffet breakfast includes vegetarian options. Private dining available.

Room options

Showing 23 of 23 rooms
City view
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace

Club Premier King Bed Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Pillow menu
Premium bedding
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed
Garden view
Club Junior Suite
Club Junior Suite
Premium bedding, minibar, in-room safe, laptop workspace

Club Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Pillow menu
Premium bedding
  • 62 sq m
  • City view
  • Sleeps 3
  • 1 King Bed
Garden view
Club Executive King Bed Suite
Club Executive King Bed Suite
Club Executive King Bed Suite

Club Executive King Bed Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Pillow menu
  • 104 sq m
  • City view
  • Sleeps 3
  • 1 King Bed
Garden view
Deluxe Garden View King Bed Room
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Garden View King Bed Room

Wonderful

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
Separate tub and shower, free toiletries, hair dryer, bathrobes
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace

Club Deluxe Twin Bed Room

Very good

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Pillow menu
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds
Separate tub and shower, free toiletries, hair dryer, bathrobes
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace

Club Premier Twin Bed Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Pillow menu
Premium bedding
  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds
Separate tub and shower, free toiletries, hair dryer, bathrobes
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Twin Bed Room

Excellent

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds
Separate tub and shower, free toiletries, hair dryer, bathrobes
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace

Premier Twin Bed Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds
Garden view
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Garden View Twin Bed Room

Good

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds
Separate tub and shower, free toiletries, hair dryer, bathrobes
Club Executive Twin Bed Suite
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace

Club Executive Twin Bed Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Pillow menu
Premium bedding
  • 104 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds
Separate tub and shower, free toiletries, hair dryer, bathrobes
Carlton Suite
Carlton Suite
Carlton Suite

Carlton Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Pillow menu
Premium bedding
  • 118 sq m
  • City view
  • Sleeps 3
  • 1 King Bed
Separate tub and shower, free toiletries, hair dryer, bathrobes
The Ritz-Carltion Suite
The Ritz-Carltion Suite
Premium bedding, minibar, in-room safe, laptop workspace

The Ritz-Carltion Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Pillow menu
  • 446 sq m
  • City view
  • Sleeps 3
  • 1 King Bed
Separate tub and shower, free toiletries, hair dryer, bathrobes
Design Twin Room
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace

Design Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds
Separate tub and shower, free toiletries, hair dryer, bathrobes
Design King Room
Design King Room
Design King Room

Design King Room

Exceptional

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed
Separate tub and shower, free toiletries, hair dryer, bathrobes
Design Garden View King Room
Design Garden View King Room
Design Garden View King Room

Design Garden View King Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
Separate tub and shower, free toiletries, hair dryer, bathrobes
Design Garden View Twin Room
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace

Design Garden View Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds
Design Premier King Room | Bathroom
Design Premier King Room
Design Premier King Room
Premium bedding, minibar, in-room safe, laptop workspace

Design Premier King Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed
Oasis Suite | Bathroom
Oasis Suite
Premium bedding, minibar, in-room safe, laptop workspace
Oasis Suite | Living room

Oasis Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Pillow menu
Premium bedding
  • 104 sq m
  • City view
  • Sleeps 3
  • 1 King Bed
Separate tub and shower, free toiletries, hair dryer, bathrobes
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace

Club Deluxe King Bed Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Pillow menu
Down duvet
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed
City view
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace
Deluxe King Bed Room

Deluxe King Bed Room

Exceptional

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Down duvet
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed
Garden view
Premier Suite
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace

Premier Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Pillow menu
Down duvet
  • 104 sq m
  • Sleeps 3
  • 1 King Bed
Garden view
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace

Premier King Bed Room

Very good

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Down duvet
Premium bedding
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed
Separate tub and shower, free toiletries, hair dryer, bathrobes
Discovery Suite
Discovery Suite
Premium bedding, minibar, in-room safe, laptop workspace

Discovery Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
TV
Pillow menu
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Ballroom
  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.4
Exceptional
551 reviews
CA $237
CA $276 total
includes taxes & fees
Dec 7 - Dec 8
Four Seasons Hotel Shenzhen
Banquet hall
  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.0
Wonderful
826 reviews
CA $171
CA $200 total
includes taxes & fees
Dec 14 - Dec 15
Futian Shangri-La Shenzhen
Indoor pool, seasonal outdoor pool, free cabanas, pool umbrellas
  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.6
Exceptional
713 reviews
CA $168
CA $196 total
includes taxes & fees
Dec 14 - Dec 15
The Langham, Shenzhen
5 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.2
Wonderful
98 reviews
CA $335
CA $391 total
includes taxes & fees
Jan 4 - Jan 5, 2026
Park Hyatt Shenzhen
Outdoor pool, sun loungers
  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.2
Wonderful
569 reviews
CA $162
CA $189 total
includes taxes & fees
Dec 28 - Dec 29
Grand Hyatt Shenzhen
Indoor pool
  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.0
Wonderful
257 reviews
CA $276
CA $322 total
includes taxes & fees
Dec 23 - Dec 24
The St. Regis Shenzhen
8 restaurants, breakfast, lunch, dinner served; Chinese cuisine
  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.6
Exceptional
24 reviews
CA $529
CA $617 total
includes taxes & fees
Dec 8 - Dec 9
Mandarin Oriental, Shenzhen
42-inch LCD TV with digital channels, TV, pay movies
  • Pool
  • Parking available
  • Internet access
  • Free WiFi
8.2
Very good
577 reviews
CA $137
CA $159 total
includes taxes & fees
Jan 4 - Jan 5, 2026
Hilton Shenzhen Futian
Outdoor pool, open 7:00 AM to 10 PM, pool umbrellas, sun loungers
  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.6
Excellent
465 reviews
CA $169
CA $197 total
includes taxes & fees
Dec 7 - Dec 8
JW Marriott Hotel Shenzhen
3 restaurants, breakfast served
  • Pool
  • Spa
  • Airport transfer
  • Pet-friendly
9.0
Wonderful
1,008 reviews
CA $134
CA $157 total
includes taxes & fees
Dec 14 - Dec 15
Hilton Shenzhen Shekou Nanhai
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
116 Fuhua San Road, Futian District, Shenzhen, Guangdong, 518048

What's nearby

  • Shenzhen Convention and Exhibition Center - 6 min walk - 0.6 km
  • Shenzhen Civic Center - 14 min walk - 1.2 km
  • Shenzhen Central Park - 16 min walk - 1.3 km
  • Shenzhen Lianhuashan Park - 2 min drive - 1.8 km
  • Huanggang Border Crossing - 2 min drive - 2.1 km

Getting around

  • Shenzhen Intl. Airport (SZX) - 32 min drive
  • Hong Kong International Airport (HKG) - 50 min drive
  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Shenzhen Station - 6 min drive
  • Sungang Railway Station - 9 min drive
  • Gangxia Station - 8 min walk
  • Shenzhen Convention and Exhibition Center Station - 11 min walk
  • Fumin Station - 15 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪勝記 Victory Restaurant - ‬2 min walk
  • ‪Haidilao Hotpot - ‬4 min walk
  • ‪Hai Mingge - ‬2 min walk
  • ‪SUBWAY 赛百味 - ‬4 min walk
  • ‪螺大为 - ‬1 min walk

About this property

The Ritz-Carlton, Shenzhen

At The Ritz-Carlton, Shenzhen, you'll be within a 10-minute drive of Huaqiangbei and Luohu Port. You can visit the spa to be pampered with hot stone massages, body wraps, or aromatherapy, and Flavorz 全日制餐厅, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. The helpful staff and overall property condition get great marks from fellow travelers. Public transportation is just a short walk: Gangxia Station is 8 minutes and Shenzhen Convention and Exhibition Center Station is 11 minutes.

At a glance

Hotel size

    • 280 rooms
    • Arranged over 28 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 25+ Mbps) and wired internet access in rooms

Parking

    • Free secured onsite self parking
    • Secured onsite extended parking (CNY 60 per day)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Onsite garage

Transfers

    • Airport shuttle (available 24 hours)*
    • Train station pick-up*

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's menu
  • Fence around the pool
  • Lifeguard on site

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Mountain climbing nearby

Working away

  • Business center
  • Meeting room
  • Conference center (15737 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Transfer shower
  • Doorbell and phone notification
  • Lever door handles

Room amenities

Be entertained

  • DVD player
  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi (speed of 25+ Mbps) and free wired internet
  • Phone

Food and drink

  • Meal delivery service
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Local maps

Special features

Spa

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, Thai massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Guests under 18 years old are not allowed in the spa.

Dining

Flavorz 全日制餐厅 - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Xingli 中餐厅 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Paletto 意大利餐厅 - This fine-dining restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Open daily.
Curv - This bar serves dinner and light fare. Happy hour is offered. Open daily.
Onyx - This lobby lounge serves breakfast, lunch, dinner, and light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 217 for adults and CNY 108.5 for children
  • Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for CNY 525 per day

Parking

  • Secured extended parking costs CNY 60 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 18 years old are only allowed in the swimming pool with adult supervision
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Ritz-Carlton Hotel Shenzhen
Ritz-Carlton Shenzhen
Shenzhen Ritz-Carlton
Ritz-Carlton Shenzhen Hotel
The Ritz-Carlton, Shenzhen Hotel Shenzhen
The Ritz Carlton Shenzhen
The Ritz Carlton, Shenzhen
The Ritz-Carlton, Shenzhen Hotel
The Ritz-Carlton, Shenzhen Shenzhen
The Ritz-Carlton, Shenzhen Hotel Shenzhen

Frequently asked questions

Does The Ritz-Carlton, Shenzhen offer free cancellation for a full refund?

Yes, The Ritz-Carlton, Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton, Shenzhen?

Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at The Ritz-Carlton, Shenzhen?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Ritz-Carlton, Shenzhen?

Yes, there's free self parking. Electric vehicle charging is available.

Is airport shuttle service offered by The Ritz-Carlton, Shenzhen?

Yes, an airport shuttle is available. The charge is CNY 600 per vehicle one way.

What are the check-in and check-out times at The Ritz-Carlton, Shenzhen?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.

What is there to do at The Ritz-Carlton, Shenzhen and nearby?

Have fun during the warmer months with activities nearby such as mountain climbing. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. The Ritz-Carlton, Shenzhen also has 2 bars, an outdoor pool, and a 24-hour fitness center, as well as a sauna and a garden.

Are there restaurants at or near The Ritz-Carlton, Shenzhen?

Yes, there are 3 onsite restaurants, featuring international cuisine.

What's the area around The Ritz-Carlton, Shenzhen like?

The Ritz-Carlton, Shenzhen is in Futian, a short 8-minute walk from Gangxia Station and 7 minutes' walk from Shenzhen Convention and Exhibition Center.

Have a question?

Get instant answers with AI powered search of property information and reviews.

The Ritz-Carlton, Shenzhen Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Location

9.6

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities

Popular mentions

Service staffLocationRoomBreakfastFurniture

10/10 Exceptional

Great staff, location & room space.
Igor, 2-night trip

10/10 Exceptional

Beautiful room
KF, 1-night trip

10/10 Exceptional

Great location, great service

Great location, great service; stuff is attentive and warm to all guests all time; gym and souana are delicious; excellent stay
YIFTACH, 2-night trip

10/10 Exceptional

Great property!
Terence, 2-night trip

10/10 Exceptional

My overall experience was excellent. I was particularly impressed by the male staff member at check-in. He was very helpful and provided useful tips that greatly simplified my business trip in China.
TINNAWITH, 1-night trip

10/10 Exceptional

10/10
David, 1-night trip

10/10 Exceptional

All good
Siu Yip, 1-night trip

10/10 Exceptional

Great hotel great service great location! I will definitely go back!
Tomer, 5-night trip

10/10 Exceptional

excellent hotel

Service is outstanding and location is excellent.
Raymond Hon Fu, 2-night trip

10/10 Exceptional

Wonderful staffs, nice spa, next to great eating shopping mall
Monty, 1-night trip

10/10 Exceptional

All stuff are super nice and helpful. Good location.
yu, 2-night trip

10/10 Exceptional

Very convenient
marcus, 3-night trip

10/10 Exceptional

The staff are extremely nice
James, 1-night trip

10/10 Exceptional

さすがのホスピタリティ

I visited this hotel from Japan. I relaxed at the pool every day. It's all thanks to Baron, the senior lifeguard. He doesn't speak much English yet, but I was impressed by his hospitality. In this pool area, I could enjoy a drink while listening to the beautiful chirping of birds. Thank you, Baron. I am SATO from JAPAN
kazunari, 2-night trip

10/10 Exceptional

The staffs are friendly and the service is excellent
Joe, 1-night trip

10/10 Exceptional

Spacious room/ very big bathroom; Great breakfast; Professional/ polite staffs; Good location; Hotel & room facilities satisfactory; Clean and quite doorway & room partition; Shopping center & resturants nearby.
WAI KAU, 1-night trip

8/10 Very good

old style hotel
Angie, 1-night trip

10/10 Exceptional

We had a lovely stay. Will come back again.
Judy, 1-night trip

8/10 Very good

Great service, property and facilities a bit dated.
Stephen, 1-night trip

10/10 Exceptional

Awesome experience on all counts.
Shazzasbazzar, 2-night trip

10/10 Exceptional

Spacious room with magnificent view. Nice buffet breakfast with attentive service. It is conveniently located and just 3 min walking distance from Convention & Exhibition Centre Station Exit D. Will come again and highly recommended.
Wai Yi, 1-night trip

10/10 Exceptional

Location and ease of access
Ba Sai Elsie, 2-night trip

10/10 Exceptional

Excellent service
brad, 2-night trip

10/10 Exceptional

Overall nice experience
Sam, 2-night trip

10/10 Exceptional

Club floor service was great
Wai Man Alice, 1-night trip