Ogdensburg, NY (OGS-Ogdensburg Intl.) - 29 min drive
Kingston, ON (YGK-Norman Rogers) - 70 min drive
Brockville Station - 21 min walk
Restaurants
McDonald's - 11 min walk
Starbucks - 8 min walk
Richard's Coffeehouse - 3 min drive
Jon's Restaurant - 3 min drive
Kelseys Original Roadhouse - 11 min walk
About this property
Holiday Inn Express Hotel & Suites Brockville by IHG
Enjoy your visit to Brockville with a stay at Holiday Inn Express Hotel & Suites Brockville by IHG. You can go for a morning swim at the indoor pool and visit the 24-hour fitness center for a workout. The helpful staff and breakfast get great marks from fellow travelers.
Languages
English
At a glance
Hotel size
80 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 19
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Property amenities
Food and drink
Free on-the-go breakfast each morning 7:00 AM–10:00 AM
What to do
Golfing nearby
Kayaking nearby
Sledding nearby
Working away
24-hour business center
Meeting room
Computer station
Conference center
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Fireplace in lobby
24-hour fitness center
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Assistive listening devices available
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
More
Daily housekeeping
Fees & policies
Refundable deposits
Breakage deposit: CAD 300.00
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Brockville
Holiday Inn Express Hotel Brockville
Holiday Inn Express Hotel & Suites Brockville Ontario
Holiday Inn Express Hotel And Suites Brockville
Holiday Inn Express Hotel & Suites Brockville Ontario
Holiday Inn Express Hotel Suites Brockville
Inn Express Brockville
Frequently asked questions
Does Holiday Inn Express Hotel & Suites Brockville by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express Hotel & Suites Brockville by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Hotel & Suites Brockville by IHG?
Yes, there's an indoor pool.
Are pets allowed at Holiday Inn Express Hotel & Suites Brockville by IHG?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Express Hotel & Suites Brockville by IHG?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Brockville by IHG?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Holiday Inn Express Hotel & Suites Brockville by IHG and nearby?
Have fun with nearby winter activities like sledding, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center.
What's the area around Holiday Inn Express Hotel & Suites Brockville by IHG like?
Holiday Inn Express Hotel & Suites Brockville by IHG is a short 13-minute walk from 1000 Islands Mall and 8 minutes' walk from Brockville Highland Golf Club.
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Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
18 Feb 2025
Nice hotel with good breakfast!
Nice hotel, complimentary snack at check in was thoughtful. Room was nicely renovated, spacious and bed was comfy. Breakfast was included and had lots of options; eggs, pancakes, sausage, fruit, cereal, yogurt and toast. Pool was nice too, small but we'll kept
Justin
Justin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Feb 2025
DAN
DAN, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Feb 2025
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Jan 2025
Sylvain
Sylvain, 1-night family trip
Verified Hotels.com guest review
6/10 Good
20 Jan 2025
Stay in Brockville
There were a number of Issues with the hotel such as no lightbulb in the light fixture
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Jan 2025
Samantha
Samantha, 2-night trip
Verified Hotels.com guest review
6/10 Good
31 Dec 2024
Dan
Dan, 1-night family trip
Verified Hotels.com guest review
6/10 Good
27 Dec 2024
Azeem
Azeem, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Dec 2024
Lisa
Lisa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Dec 2024
Steve
Steve, 6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
Stephanie
Stephanie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Dec 2024
Service
Nhon
Nhon, 1-night trip
Verified Expedia guest review
8/10 Very good
30 Nov 2024
Ragu
Ragu, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 Nov 2024
Very nice stay, would visit again!
Kayla
Kayla, 2-night trip
Verified Expedia guest review
8/10 Very good
25 Nov 2024
Good stay
Stay was good. Our first room, there were a couple of issues but they gave us another room that was much better. Very friendly, great customer service. Breakfast was good. Staff were great.
Verified traveller
2-night family trip
Verified Hotels.com guest review
6/10 Good
23 Nov 2024
This property needs technological upgrades such as USB charging capabilities
steven wade
steven wade, 1-night trip
Verified Expedia guest review
6/10 Good
22 Nov 2024
Donald
Donald, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Nov 2024
Staff was very helpful and accommodating. The breakfast was substantial and all included.
Cornelius
Cornelius, 1-night business trip
Verified Expedia guest review
8/10 Very good
15 Nov 2024
Hotel was clean, service was good, staff were freindly and helpful
kevin
kevin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
14 Nov 2024
Good near 401
Adeel
Adeel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
Our stay was very enjoyable considering our reason, we were there with family for a Celebration of Life for my brother. The staff were most accommodating.
One thing I was nervous, I am a senior, the tub caused me some concern. The only grip bar was at the tap end, so getting in, not knowing the temperature was a shock. Would it be possible to put grip bars at either end & rubber mats for we seniors, please. Other than that we will stay at Holiday Inn on our next visit. Thank you.
Collette
Collette, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
3 Nov 2024
Amber
Amber, 1-night trip
Verified Expedia guest review
6/10 Good
31 Oct 2024
I booked on Expedia, and they called me to tell me they over booked so I had to move from a suite to a regular room for the same price and couldn’t do anything because I booked through a 3rd party app. I was offered a king room in exchange for my king suite and was given a double queen room upon arrival. The room was very outdated and dirty. Staff was nice but not accommodating. For a holiday inn property it was pretty unacceptable, not to mention being penalized for booking through Expedia, which is normally my favorite app on the planet. All in all they really need to step there game up.
Casey
Casey, 2-night family trip
Verified Expedia guest review
4/10 Fair
30 Oct 2024
Hotel was standard. My room was pretty good, except for the fact that the toilet paper roll was broken, which injured my finger as I attempted to catch the toilet paper roll as it fell from the holder.
To make matters worse, after checking out and after I left the hotel, I was asked to come back since they said they couldn't process my credit card to check me out. I had to drive all the way back from my client's office to the hotel to pay for my check out using my debit card, regardless of me stating that there's an active charge on my credit card. Holiday Inn assured me that the charge would be refunded and that if there's any issues they will resolve it. 19 days after I checked out (Oct 29), I am now double charged as Holiday Inn never refunded the charge on my credit card. After calling Holiday Inn twice, the call finally ended with them saying that they confirmed with their technical team that the refund was submitted successfully and I have to talk to my bank to resolve.
Will not be going back to this hotel.
Adam
Adam, 1-night business trip
Verified Expedia guest review
2/10 Poor
26 Oct 2024
A disappointment
Very old run down facility. Tears in the carpet, face of the air conditioner fell off. Apparently going to renovate soon .