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All properties in West Des Moines, Iowa, United States of America

Drury Inn & Suites West Des Moines, West Des Moines

3-star hotel in West Des Moines with outdoor pool and indoor pool

  • Free buffet breakfast, free WiFi, and free parking
From
$137 CAD

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5505 Mills Civic Pkwy, West Des Moines, 50266, IA, United States of America
9.4.Exceptional.
  • Didn't advertise that the evening free drinks and apps ended at 7pm. Got here at 730...…

    Jul. 29, 2019

  • great hotel with super friendly staff at the front desk and dining area

    Sep. 6, 2021

See all 617 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Dining options
Safe
Easy parking
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 180 guestrooms
  • Daily housekeeping
  • Indoor pool and outdoor pool
  • Fitness center
  • 24-hour business center
  • 24-hour front desk

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • West Glen Town Center - 1 min walk
  • MercyOne Mills Civic Express Care - 16 min walk
  • Valley Stadium - 22 min walk
  • Jordan Creek Town Center - 39 min walk
  • Jordan House - 2.7 mi / 4.4 km
  • West Grand Golf - 2.9 mi / 4.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed, Refrigerator & Microwave
  • Deluxe Room, 2 Queen Beds, Refrigerator & Microwave
  • Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave (2 Rooms)
  • Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (Tub)
  • Deluxe Room, 1 King Bed, Refrigerator & Microwave (Jetted Tub)
  • Suite, 2 Queen Beds, Refrigerator & Microwave (2 Rooms, Sofabed)
  • Deluxe Room, 2 Queen Beds, Refrigerator & Microwave (Upper Floor)
  • Deluxe Room, 1 King Bed, Refrigerator & Microwave (Upper Floor)
  • Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave (Upper Floor)
  • Suite, Multiple Beds, Refrigerator & Microwave (Upper Floor)
  • Deluxe Room, 1 King Bed, Refrigerator & Microwave (Jetted Tub, Upper Floor)
  • Suite, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (2 Rooms, Tub)
  • Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (Roll in Shower)
  • Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (2 Rooms, Board Room Table, Tub)
  • Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (Sofabed, 2 Rooms, Roll in Shower)
  • Deluxe Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Tub, Upper Floor)

What’s around

Landmarks

  • West Glen Town Center - 1 min walk
  • MercyOne Mills Civic Express Care - 16 min walk
  • Valley Stadium - 22 min walk
  • Jordan Creek Town Center - 39 min walk
  • Jordan House - 2.7 mi / 4.4 km
  • West Grand Golf - 2.9 mi / 4.6 km
  • Mercy Medical Center West Lakes - 3.1 mi / 5 km
  • UnityPoint Health - Methodist West Hospital - 3.2 mi / 5.2 km
  • Raccoon River Park - 3.7 mi / 6 km
  • Clive Aquatic Center - 4.5 mi / 7.2 km
  • Valley Junction - 4.6 mi / 7.5 km

Getting around

  • Des Moines International Airport (DSM) - 15 min drive
map
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5505 Mills Civic Pkwy, West Des Moines, 50266, IA, United States of America

At a glance

Hotel size

  • This hotel has 180 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Restrictions apply*
  • Up to 80 lbs
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking includes off-street options
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Free reception
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa tub

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Visual alarms in hallways
  • Handrails in stairways
  • Braille signage
  • Closed-captioned TV
  • Lowered electrical outlets in bathroom
  • Vibrating pillow alarm
  • Lever door handles
  • Telephone accessibility kit

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Children and extra bedsPay at property

  • Rollaway beds are available for USD 10.0 per night

PetsPay at property

  • Pets are allowed for an extra charge of USD 40 per accommodation, per night
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer and masks are required in public areas.

Contactless check-in and contactless check-out are available.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

  • Drury Inn West Moines
  • Drury Inn Suites West Des Moines
  • Drury & Suites West Des Moines
  • Drury Inn & Suites West Des Moines Hotel
  • Drury Inn & Suites West Des Moines West Des Moines
  • Drury Inn & Suites West Des Moines Hotel West Des Moines
  • Drury West Moines
  • Drury Inn & Suites West Des Moines Hotel West Des Moines
  • Drury Inn And Suites West Des Moines
  • West Des Moines Drury
  • Drury Inn West Moines West Des Moines
  • Drury West Moines West Des Moines
  • Drury Inn And Suites West Des Moines
  • West Des Moines Drury

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Drury Inn & Suites West Des Moines does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool and an outdoor pool.
  • Yes, cats and dogs are welcome, with a maximum weight of 80 lbs per pet. There's a charge of USD 40 per accommodation, per night. Service animals are exempt from fees.
  • You can check in starting at 3:00 PM. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Coach's Pizza (4-min walk), Wellman's Pub & Rooftop (5-min walk), and Johnny's Italian Steakhouse (12-min walk).
  • Drury Inn & Suites West Des Moines has an outdoor pool and a spa tub, as well as a fitness center.
9.4.Exceptional.
  • 10.0.Exceptional

    Outstanding Hotel

    Outstanding hotel. Excellent service. Check-in was amazingly fast. Very nice happy hour with delicious food and drinks. Staff is very friendly and helpful. Breakfast buffet is the best I've seen since the beginning of the Scamdemic.

    Steve, 1 night business trip, Sep. 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean, Comfortable, Over the top amenities

    We always try to stay at Drury hotels when we can. They’re the best value hands down, and go out of their way to ensure their guests enjoy their stay regardless of which property it is.

    Mitch, 1 night trip, Aug. 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    great

    terry, 1 night family trip, Aug. 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    GREAT hotel - close to everything!

    Great hotel to stay at, near many shops, restaurants, coffee, ice cream and more! Easy drive to several area attractions. The breakfast and evening receptions were great to have. Although the pool is small, it is fun for the kids to swim through to the outside. All of the workers were extremely nice. If we come back to the area, we will definitely stay here again.

    4 night family trip, Aug. 9, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Robbed of my room and hung up on by front desk man

    I paid for a 2 night stay at Drury Inn months in advance. Last minute, I found out I wouldn't be able make the trip. The first night went unused but I changed the guest name on my room for the second night so a friend could use it. At 10pm on the second evening, my poor friend tried checking in with an email confirmation from Expedia/Hotels.com showing her name on the reservation. The front desk person at the front desk person said my reservation was "forfeited" (even though I had paid in advance for both nights). In all attempts to get help and understand the front desk person's reasoning we were just pushed off to call customer service for expedia, which was actually very helpful in all 3 calls. They resolved exactly what the hotel's front desk person said they needed, but even still that front desk person refused to accept the changes, and repeated again that my paid room was forfeited - I was ultimately HUNG UP ON during the 3rd attempt to talk through to that front desk person. All this to say, they refused to let my friend into the room, despite email confirmations by Expedia and she had to go get a different hotel nearby at 11pm. I've never experienced such an unreasonable, unhelpful and disrespectful front desk person at a hotel, especially one with this high of ratings. AVOID THIS PLACE IF YOU CAN. There are PLENTY of other nice hotels in the city.

    Austin, 2 night trip, Aug. 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay at the Drury Hotel, great staff and and will resolve any issues that arise respectfully, I definitely will be staying at the DRURY in Des Moines IA. Next time in town.

    Randall, 1 night trip, Jul. 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great place to stay

    Very welcoming staff. Very well kept, clean and in excellent condition.

    Jeffrey, 1 night trip, Jun. 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Our new favorite!

    My family will definitely stay here again when in the Des Moines area! Pet friendly, extremely clean and accommodating. The breakfast was delicious with so many options to choose from. The staff was very friendly and willing to help in any way.

    Calley, 2 night family trip, Jun. 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great overall experience. The quality and cleanliness was excellent and the stay exceeded my expectations. Forget about similar Hilton or Marriott hotels …. This brand blows them away

    Paul, 1 night trip with friends, Jun. 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Home away from home

    The room was not only clean, but smelled fresh! All staff were warm and friendly. They were eager to help no matter how small or big the problem. The food was delicious, warm and constantly replenished when getting low.

    Peggy, 2 night family trip, Jun. 24, 2021

    Verified Hotels.com guest review

See all 617 reviews