10/10 Exceptional
Staff friendly and helpful, rooms had everything we needed, we will be back
Donna
Donna, 1-night trip
Akena Serris Val d'Europe
Hotel with bar/lounge, near La Vallée Village
In the heart of Serris, Akena Serris Val d'Europe offers a modern retreat near La Vallée Village. Unwind with a drink at the bar and stay connected with in-room WiFi. With coworking spaces, luggage storage, and meeting rooms nearby shopping hotspots like Val d'Europe.
VIP AccessExcellent
Popular amenities
- Parking available
- Free WiFi
- Bar
- 24/7 front desk
- Non-smoking
- Child-friendly activities
Main amenities (10)
- Daily housekeeping
- Express theme park tickets
- Breakfast available
- Self parking
- Bar/lounge
- 2 meeting rooms
- Meeting rooms
- 24-hour front desk
- Snack bar/deli
- Luggage storage
Feel at home (6)
- Express theme park tickets
- Daily housekeeping
- Elevator
- Self parking (surcharge)
- Snack bar/deli
- Children's games
CA $87
CA $124 total
includes taxes & fees
Jan 11 - Jan 12, 2026
Room options
Check availability for these dates
Showing 4 of 4 rooms
Standard Double Room
Exceptional
Highlights
Private bathroom
Hair dryer
Laptop workspace
Daily housekeeping
Changing table
Children's books
Highchair
- Sleeps 2
- 1 King Bed
Family Quadruple Room
Exceptional
Highlights
Free cribs/infant beds
Private bathroom
Hair dryer
Laptop workspace
Daily housekeeping
Changing table
Children's books
Highchair
- Sleeps 4
- 1 King Bed and 2 Twin Beds
Superior Double Room
Very good
Highlights
Free cribs/infant beds
Private bathroom
Espresso maker
Coffee/tea maker
In-room safe
Daily housekeeping
Changing table
Children's books
- Sleeps 2
- 1 King Bed
Standard Twin Room
Wonderful
Highlights
Free cribs/infant beds
Private bathroom
Daily housekeeping
Changing table
Children's books
Highchair
- Sleeps 2
- 2 Large Twin Beds
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About the area
Impasse Dorothée Le Maître, Serris, 77700
About this property
Akena Serris Val d'Europe
At Akena Serris Val d'Europe, you'll be just a 5-minute drive from Val d'Europe and Val d'Europe Shopping Center. You can unwind with a drink at the bar/lounge, and buffet breakfast is available on weekdays. Other highlights include express theme park tickets and a snack bar/deli.
At a glance
Property amenities
Room amenities
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Akena Serris Val d'Europe Reviews
Excellent
9.4
Cleanliness
9.0
Amenities
9.0
Staff & service
9.0
Eco-friendliness
9.0
Property conditions & facilities
8/10 Very good
The hotel was lovely, very modern, really friendly staff and would be great if you’re visiting, 5 mins drive to get to the park, the only let down for me was the WIF, really slow and poor signal, I had work to do the night we were there and really struggled, I’d expect such a modern hotel to have their WIFI access to be top, what made it worse was the mobile signal was shockingly bad too, otherwise great hotel.
Peter
Peter, 1-night trip
10/10 Exceptional
Great for Disney, outlet and IPA😅
Great location for Disney and outlet. Supernice and helpful employees. Clean and big room. Ok food in restaurant. More than average selection of drinks/ beers. Good value for money.
Sophia Randi
Sophia Randi, 2-night trip
10/10 Exceptional
Would highly recommend anyone going to Disney to use the hotel £14 bolts in and Gould hotel is great staff friendly
Allison
Allison, 1-night trip
10/10 Exceptional
Lovely Stay
This was a great stay. The room was spacious, clean and very comfortable for a family of four. It was at a good location just outside of Paris but close to both Disneyland as well as La Vallee Outlet Centre.
I also want to give a shout-out to Bertrand at the front-office who has taken the best care possible of a lost plush toy and having it mailed to our end destination. That really saved out journey, so thank you so much for going that extra mile and saving our Europe-trip
Jimmy
Jimmy, 1-night trip
10/10 Exceptional
Very satisfied
The hotel is 10 min drive from Disneyland Paris.
Everything is new and very clean. They clean the rooms and bathrooms every day. They have everything you need, from towels, soap, hairdryer, TV, and the room temperature can be changed as you prefer.
They have a restaurant and a bar, where you can order to eat or drink up to 10pm.
Breakfast very rich, for everyone's taste.
We were very happy with everything, and we strongly recommend their service.
Thank you very much for everything!
Anca
Anca, 2-night trip
4/10 Fair
Hotel was lovely, clean and modern but the temperature of the rooms let it down. Despite advertising AC, our room had none, instead it had the heat on (and it was 35degrees outside). We spoke to reception many times about this and were repeatedly told that this would be resolved and we’d have access to the AC but in the meantime they’d access it from their side and cool the room down. None of this happened. The coolest our room got overnight was 25degrees and left us unable to sleep and feeling very ill. We felt constantly brushed off whenever we asked about it and the customer service left a lot to be desired.
Claire
Claire, 3-night trip
10/10 Exceptional
Super
Julien
Julien, 2-night trip
8/10 Very good
It was very convenient for Disneyland Paris.
Adekunle
Adekunle, 2-night trip
8/10 Very good
Hotel was clean, nice staffs. It is far far from city centre but very close to Disney Land.
Mohammad
Mohammad, 2-night trip
10/10 Exceptional
Gorgeous place. Huge family room. Will come again
Graham
Graham, 1-night trip
10/10 Exceptional
Excellent stay
Stayed here for one night after a long day at Disneyland Paris. Great location (just under 10 mins away) - parking is 10 euros for the night, which was fine, it was secure underground. Check in was prompt, room was lovely. Bed comfortable and very large! Two pillows each, nice big tv, excellent shower, clearly a new or very recent build, very clean, fresh and tidy. Will definitely return.
Dean
Dean, 1-night trip
10/10 Exceptional
I like the hospitality and environment
Anthony
Anthony, 2-night trip
10/10 Exceptional
We stayed here just so we could visit Disneyland. It was very close and convenient. We took an Uber, but we did notice people walking to the bus stop which was nearby. My kids loved the bunkbeds in the bedroom. The staff are friendly and accommodating.
Rebecca
Rebecca, 2-night trip
10/10 Exceptional
.
Geoffrey
Geoffrey, 1-night trip
6/10 Good
AC did not work. The hotel staff were aware but made no effort to resolve the issue despite being quite warm. Also room cleaning not done despite requesting.
New hotel with good location but service needs resolving.
Verified traveller
2-night trip
10/10 Exceptional
Je n’ai pas testé le petit déjeuner
Mais sinon très bien
Vincent
Vincent, 1-night trip
8/10 Very good
Belle chambre, accueil sympathique
Laurent
Laurent, 2-night trip
6/10 Good
chambre nickel mais petit déjeuner sans jus d orange pressé a 18 € ?
Croissants pas terribles .
Arnaud
Arnaud, 1-night trip
10/10 Exceptional
Mükemmel
Levent
Levent, 1-night trip
10/10 Exceptional
Les chambres spacieux et l’équipe est très sympathique
Sullyvan
Sullyvan, 1-night trip
10/10 Exceptional
Hôtel propre et calme
Evan
Evan, 4-night trip
10/10 Exceptional
Je recommande j’y retournerai
sebastien
sebastien, 1-night trip
8/10 Very good
Accueil ok et chambre idem.
PDJ correct sans plus et salle un peu froide.
ERIC
ERIC, 1-night trip
6/10 Good
L'ecologie a bon dos pour ne plus mettre d'eau à disposition dans les chambres, ni shampoing (il y a un distributeur de savon pour corps et cheveux), pas de café, ni de thé non plus dans les chambres. Pour avoir de l'eau à la fontaine qui se trouve dans le hall, il faut acheter une bouteille vide à l'accueil !
Sinon la chambre est assez spacieuse, la literie correcte et le petit déjeuner pas trop mal, même si la salle est assez froide et sommaire au regard du reste de l'établissement.
Le plus, une personne à l'accueil toute la nuit.
CELINE
CELINE, 2-night trip