The Tray Hotel is just 3.6 mi (5.8 km) from the airport and offers a shuttle. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with hot stone massages, aromatherapy, or thalassotherapy. An indoor pool, a bar/lounge, and a fitness center are other features.
Languages
English, Vietnamese
At a glance
Hotel size
78 rooms
Arriving/Leaving
Check-in start time: 1 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Free secured, covered onsite self parking
Free secured, covered onsite valet parking
Wheelchair-accessible parking and van parking on site
Onsite parking limited
Height restrictions apply for onsite parking
Onsite garage
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
2 restaurants
Bar/lounge
24-hour room service
Snack bar/deli
Traveling with children
Children's pool
Fence around the pool
What to do
Pool table
Working away
Business center
2 meeting rooms
Computer station
Conference center (1184 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Bicycle rentals
Facilities
Safe-deposit box at front desk
Fitness center
An indoor pool
Shopping mall on site
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Grab bar in bathtub
Accessible bathtub
Wheelchair-width doorways
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Laundry detergent
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Local maps
Special features
Spa
The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy.
Dining
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately VND 285000 for adults and VND 190000 for children
Airport shuttle service is offered for an extra charge
Credit card charges are subject to an extra charge of 2 percent
Children & extra beds
Rollaway beds are available for VND 405000.0 per day
Parking
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Also known as
Nam Cuong Haiphong
Nam Cuong Hotel
Nam Cuong Hotel Haiphong
Nam Cuong Hai Phong Hotel
Nam Cuong Hai Phong
The Tray Hotels
The Tray Hotel Hotel
The Tray Hotel Hai Phong
Nam Cuong Hai Phong Hotel
The Tray Hotel Hotel Hai Phong
Frequently asked questions
Is there a pool at The Tray Hotel?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 6:30 AM to 10:00 PM.
Are pets allowed at The Tray Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Tray Hotel?
Yes, there's free self and valet parking. Parking spots may be limited.
Is airport shuttle service offered by The Tray Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Tray Hotel?
Check-in start time: 1 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at The Tray Hotel and nearby?
The Tray Hotel has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near The Tray Hotel?
Yes, there are 2 onsite restaurants.
What's the area around The Tray Hotel like?
The Tray Hotel is in Ngo Quyen, a short 7-minute drive from Haiphong (HPH-Cat Bi) and 17 minutes' walk from Hai Phong Opera House.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.2/10
Staff & service
7.2/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
24 May 2024
Van Phuong
Van Phuong, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 May 2024
Loc
Loc, 2-night trip
Verified Expedia guest review
2/10 Poor
19 Jan 2024
Sattha
Sattha, 3-night trip
Verified Hotels.com guest review
2/10 Poor
19 Jan 2024
Sattha
Sattha, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Feb 2023
gwang soon
gwang soon, 2-night trip
Verified Hotels.com guest review
4/10 Fair
29 Oct 2016
Not a good service
Night staff was not nice at the furst day and he cheated the currency conversion. I found that out on the next day. He wasn't nice on the second day either.
I also booked a taxi but the taxi came 30 mins late so I was almost late for my flight.
Hotel was very expensive compare to its facilities and its service.
Hot noodle breakfast was very good though.