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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Crowne Plaza West Hanoi, Hanoi

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Children's club (free)
  • Children's pool
36 Le Duc Tho Street, My Dinh 2 Ward, Nam Tu Liem District, Hanoi, 10000, Vietnam

Luxury hotel with spa, near My Dinh National Stadium
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Food
Delicious food
Breakfast
Tasty breakfast
Comfort
Very comfortable
Service
Fantastic service

Crowne Plaza West Hanoi, Hanoi

from $115 CAD
  • Deluxe Room
  • Club Room, 1 King Bed, Non Smoking
  • Club Room, 1 King Bed, Smoking
  • Premier Room, 1 King Bed, Non Smoking
  • Premier Room, 1 King Bed, Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Smoking
  • Deluxe Room, 2 Single Beds, Non Smoking
  • Club Room, 2 Single Beds, Non Smoking
  • Premier Room, 2 Single Beds, Non Smoking

What’s around Crowne Plaza West Hanoi, Hanoi

Landmarks

  • In Mỹ Đình
  • My Dinh National Stadium nearby
  • The Garden Shopping Center nearby
  • Hanoi Museum nearby
  • Vietnam National Convention Center nearby
  • Bao Son Paradise Park nearby
  • Temple of Literature in the area
  • Hoan Kiem Lake in the area

Getting around

  • Noi Bai Intl. Airport (HAN) - 13.1 miles/21.1 km

At a glance

Key facts

Hotel size

  • This hotel has 393 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

  • Local laws may restrict unmarried guests from sharing a room

Travelling with others

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 10
  • Conference space
  • Conference space size (feet) - 4499
  • Conference space size (meters) - 418
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Low-height counters/sink
  • Bathroom emergency pull cord
Languages Spoken
  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Vietnamese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay movies
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Lotus Spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Dining

Lackah - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Little Korea - This restaurant overlooks the garden and specializes in Korean cuisine. Open daily.

Barista - Onsite lobby lounge. Open daily.

Pool Bar - This bar is located by the pool. Open daily.

Barista Outdoor - Onsite café. Open daily.

Crowne Plaza West Hanoi, Hanoi’s small print

Also known as

  • Crowne Plaza Hanoi West
  • Crowne Plaza West Hanoi Hotel Hanoi
  • Crowne Plaza Hotel Hanoi West
  • Crowne Plaza West Hanoi
  • Crowne Plaza West Hanoi Hotel Hanoi
  • Crowne Plaza West Hanoi Hotel
  • Crowne Plaza West Hanoi Hotel
  • Crowne Plaza West Hanoi Hanoi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the spa without adult supervision.

Guests under 5 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability)

Rollaway beds are available for USD 46.2 per night

Buffet breakfast is offered for an extra charge of USD 20.79 for adults and USD 10.4 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza West Hanoi, Hanoi

  • Does Crowne Plaza West Hanoi offer free cancellation for a full refund?
    Yes, Crowne Plaza West Hanoi does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Crowne Plaza West Hanoi?
    Yes, there's free self parking.
  • Is there a pool at Crowne Plaza West Hanoi?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Crowne Plaza West Hanoi?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Crowne Plaza West Hanoi?
    You can check in starting at 3 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Crowne Plaza West Hanoi?
    Yes, there are 2 onsite restaurants.

Recent reviews

Fabulous 8.8 From 67 reviews

Very Good 8.0
Pleasure at Hanoi
It was good and comfortable stay.
Biswanath, jp6 night family trip
Exceptional 10.0
Excellent stay
Stay was good. Staff were accomodative.
KIRAN SIDDHE GOWDA, in3 night business trip
Exceptional 10.0
Excellent hotel
Good stay for business trip on the west side of Hanoi
Alfredo, sg1 night business trip
Exceptional 10.0
Hotel is nice specially Hang who remember everything that you had the first day of your stay and you would not have to ask the same things again they would already be there on your table.. she was VVV GOOD.
in6 night business trip
Exceptional 10.0
Business trip
I stayed here on a business trip and this is a really nice hotel. The staff are great and do everything they can for you. Hang looked after us very well at breakfast and always had my drink ready for me by the time I got to the table. My room was upgraded and it was very spacious and clean. Really enjoyed my stay and will be back.
Gary, gb1 night business trip
Exceptional 10.0
Excellent hotel with professional employees
This is a great hotel in west part of Hanoi. I stayed at the clubroom and spent most of my time working there. Breakfast spread and room are both great too. Staff are more than ready to offer their help and yet not intrusive. I really appreciate that.
sg1 night business trip
Good 6.0
Hanoi trip
Food options are a bit limited
Pratik, sg6 night business trip
Exceptional 10.0
Great Hotel
Hotel was very comfortable and clean. The wait staff greeted us by name and even knew what we wanted for breakfast!
Kerry, usBusiness trip
Exceptional 10.0
Fantastic hotel
We were there for a soccer tournament. It is an excellent location for it. The buffet is amazing, aka carte is slow service. The hotel is very nice and it slept 2 adults, 2 kids very comfortably.
Joseph, sgFamily trip

Crowne Plaza West Hanoi, Hanoi

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