Situated by the ocean, Waitakere Resort & Spa is a great choice for a stay in Auckland. Guests can indulge in deep-tissue massages or mani/pedis, and Waitakere Resort & Spa serves breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a fitness center are other highlights. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
26 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (5 years old and younger) not allowed January-December
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Helicopter/airplane tours
Ecotours nearby
Golfing nearby
Horse riding nearby
Working away
Meeting rooms
Conference center (861 square feet of space)
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Facilities
2 buildings/towers
Built in 1982
Safe-deposit box at front desk
Garden
Terrace
Library
Fireplace in lobby
Television in common areas
Fitness center
An outdoor pool
Bicycle parking
Sauna
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Freshen up
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Waitakere Resort & Spa - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Fees & policies
Refundable deposits
Deposit: NZD 100.00 per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately NZD 30.00 per person
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for NZD 35.0 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Also known as
Auckland's Waitakere Estate Heritage Collection Hotel Waiatarua
Auckland's Waitakere Estate Hotel
Auckland's Waitakere Estate Hotel Waiatarua
Auckland's Waitakere Estate Waiatarua
Waitakere Estate
Auckland`s Waitakere Estate Hotel Waiatarua
Auckland's Waitakere Estate Heritage Boutique Collection Hotel
Auckland's Waitakere Estate Heritage Collection Hotel
Does Waitakere Resort & Spa offer free cancellation for a full refund?
Yes, Waitakere Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Waitakere Resort & Spa?
Yes, there's an outdoor pool.
Are pets allowed at Waitakere Resort & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Waitakere Resort & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Waitakere Resort & Spa?
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Waitakere Resort & Spa?
No, this hotel doesn't have a casino, but SkyCity Casino (26-min drive) is nearby.
What is there to do at Waitakere Resort & Spa and nearby?
Have fun with nearby activities such as horseback riding and practice your swing at the nearby golf course. Additional recreation onsite includes helicopter/airplane tours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a fitness center. Waitakere Resort & Spa also has a garden.
Are there restaurants at or near Waitakere Resort & Spa?
Yes, there's an onsite restaurant, Waitakere Resort & Spa.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Good
21 Mar 2025
Dirty Patio and outdated hotel
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
26 Dec 2024
Kathy
Kathy, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
It was amazing to look owt the window an see bush, realy peacefull will definatly go again
Karina
Karina, 1-night romance trip
Verified Expedia guest review
6/10 Good
9 Dec 2024
The Lamb Kebabs were tough and unappetizing. More like small Hamburger fillers.
Roger
Roger, 1-night trip
Verified Expedia guest review
8/10 Very good
2 Dec 2024
Samuel
Samuel, 1-night trip
Verified Expedia guest review
8/10 Very good
24 Nov 2024
Fabulous bush setting with amazing views of Auckland City
Kathy
Kathy, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
22 Nov 2024
I never leave a bad review on anything and I travel fairly often so it has to be quite bad for me to say anything. There was hair EVERYWHERE (no exaggeration, there were probably 30 or more in there and I don't know that it had ever been cleaned) in the drawer under the sink and someone's used toothpaste container. There was a layer of dust on the hair dryer holder that was so thick it can't have been cleaned in years. The hair dryer had no cover anymore so you could just touch the metal and burn yourself. The drive was incredibly unsafe and there wasn't enough room for two cars so you had to keep the windows down to listen for traffic. They would run out of parking at dinner time so people staying couldn't park close to their rooms. It's also far from everything so it's very inconvenient. It won't let me include photos of how disgusting it was but I have them...
Danielle
Danielle, 3-night romance trip
Verified Expedia guest review
8/10 Very good
14 Nov 2024
Stayed for 4 days very beautiful place to stay, fresh air and friendly staff. Fresh towels everyday. Gym room was good. Pool was nice too. Only gave 4 stars due to noise from other tourists in the hotel, too noisy late at night, when trying to rest.
I would stay here again, thankyou.
rowena
rowena, 3-night trip
Verified Wotif guest review
10/10 Exceptional
21 Oct 2024
Great couple of nights
Lovely resort, nice gardens and rainforest, service with a smile, comfy room and beds with girgeous views to the city, wonderful meal at restaurant and good breakfast - old world charm could not fault stay! Thank you.
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
6 Oct 2024
beautiful location
Doris
Doris, 1-night trip
Verified Wotif guest review
10/10 Exceptional
25 Sep 2024
Staff are amazing, dinner and breakfast awesome, view from the room is beautiful, a nice quiet place. Perfect to refresh the mind and body.
Carl
Carl, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 Aug 2024
As it was raining, you could access everything under cover, restaurant , gym & our room
Mark
Mark, 1-night trip
Verified Wotif guest review
10/10 Exceptional
30 Jul 2024
Absolutely stunning views.
Front staff were more than friendly.
We will be back
Wendy
Wendy, 2-night trip
Verified Wotif guest review
8/10 Very good
18 Jun 2024
The dinner, views and staff were all amazing. Property is showing its age but i have read in other reviews that the managers have a scheduling of works to assist. Well worth supporing through this. Super quiet and peacful!!
Beth
Beth, 1-night trip with friends
Verified Wotif guest review
10/10 Exceptional
17 Jun 2024
Maria
Maria, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Jun 2024
Stunning views, very inviting and accommodating staff. Loved our little getaway
Trish
Trish, 1-night romance trip
Verified Lastminute guest review
6/10 Good
2 Jun 2024
Room was old for the price we paid, musty smell and the chairs were dirty.
Had a massage which was nice and the girls were lovely, but signage would be good to be able to find it.
Dinner was amazing, everything we had was delicious.
Breakfast was a let down, ordered omelette but it was really undercooked. Staff were helpful and brought back into kitchen to finish cooking.
Always enjoy coming here but the room and breakfast let it down this time. Will def be back for dinner!
Jacinta
Jacinta, 1-night romance trip
Verified Expedia guest review
8/10 Very good
2 Jun 2024
Lovely out of the way spot
Greg
Greg, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 Jun 2024
Braiden
Braiden, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
25 May 2024
John
John, 1-night trip
Verified Expedia guest review
8/10 Very good
28 Mar 2024
James
James, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Mar 2024
This was a great place to stay if you didn't want to be in the main city of Auckland. It was in the mountains, very quiet & peaceful.
Carol
Carol, 4-night romance trip
Verified Expedia guest review
2/10 Poor
13 Mar 2024
Ricardo
Ricardo, 1-night family trip
Verified Expedia guest review
2/10 Poor
13 Mar 2024
Ricardo
Ricardo, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
15 Feb 2024
Amazing location with stunning views
Amazing location with great staff and superb food. We had a wonderful stay and can’t rate this resort as high as it deserves.