St. Joseph's Cathedral of Hanoi - 1 min walk - 0.1 km
Hoan Kiem Lake - 7 min walk - 0.7 km
Hanoi Old Town Night Market - 9 min walk - 0.8 km
Thang Long Water Puppet Theatre - 10 min walk - 0.9 km
Hanoi Opera House - 15 min walk - 1.3 km
Getting around
Noi Bai Intl. Airport (HAN) - 46 min drive
Hanoi Long Bien Station - 10 min drive
Hanoi Railway Station - 16 min walk
Ga Thuong Tin Station - 18 min drive
Airport shuttle (surcharge)
Restaurants
Âu Lac Family Restaurant - 1 min walk
Pasteur Street Brewing Company - 1 min walk
Phở Ấu Triệu - 1 min walk
Quán Gốc Đa - 2 min walk
La Place - 1 min walk
About this property
Splendid Star Grand Hotel & Spa
Splendid Star Grand Hotel & Spa offers a great location, putting you within just a 10-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or facials. Other highlights at this Art Deco hotel include a bar/lounge and a snack bar/deli. Fellow travelers love the helpful staff and breakfast.
Languages
English, French, Vietnamese
At a glance
Hotel size
28 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Early check-in subject to availability
Minimum check-in age: 16
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Secured onsite self parking (USD 300000 per day)
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Barbecue grills
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
What to do
Hiking/biking trails nearby
Working away
Business center
Coworking spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
4 buildings/towers
Built in 2009
Safe-deposit box at front desk
Full-service spa
Art Deco architecture
Accessibility
Wheelchair-accessible bathroom vanity
Elevator
Wheelchair accessible
Visual fire alarm
Wheelchair-width doorways
Stair-free path to entrance
Hardwood flooring in room
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Washer and dryer
Window screens
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Pillowtop mattress
Bed sheets provided
What to enjoy
Individually furnished and decorated
Separate sitting area
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 4 for adults and USD 3 for children
Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one-way)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for USD 350000.0 per day
Parking
Secured self parking costs USD 300000 per day
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Grand Hotel Splendid
Splendid Star
Splendid Star Grand
Splendid Star Grand Hanoi
Splendid Star Grand Hotel
Splendid Star Grand Hotel Hanoi
Splendid Star Hotel
Star Grand Hotel
Star Hotel Splendid
Star Splendid Hotel
Splendid Star & Spa Hanoi
Splendid Star Grand Hotel
Splendid Star Grand Hotel & Spa Hotel
Splendid Star Grand Hotel & Spa Hanoi
Splendid Star Grand Hotel & Spa Hotel Hanoi
Frequently asked questions
Does Splendid Star Grand Hotel & Spa offer free cancellation for a full refund?
Yes, Splendid Star Grand Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Splendid Star Grand Hotel & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Splendid Star Grand Hotel & Spa?
Yes. Self parking costs USD 300000 per day.
Is airport shuttle service offered by Splendid Star Grand Hotel & Spa?
Yes, an airport shuttle is available. The charge is USD 18 per vehicle one-way.
What are the check-in and check-out times at Splendid Star Grand Hotel & Spa?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in is available.
What is there to do at Splendid Star Grand Hotel & Spa and nearby?
Have fun during the warmer months with activities nearby such as hiking. Splendid Star Grand Hotel & Spa also has a spa.
Are there restaurants at or near Splendid Star Grand Hotel & Spa?
Yes, there's an onsite restaurant.
What's the area around Splendid Star Grand Hotel & Spa like?
Splendid Star Grand Hotel & Spa is in Old Quarter, a short 1-minute walk from St. Joseph's Cathedral of Hanoi and 7 minutes' walk from Hoan Kiem Lake. Travelers say the area is walkable and good for shopping.
Splendid Star Grand Hotel & Spa Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.4/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Good
21 Dec 2024
A little pushy
On arrival a little overwhelmed as tired from travelling but hotel staff very insisting on trying to sell me tours.
I know they may of meant well but was tired and just wanted to go to room to relax but they kept on with the hard sell.
Stephen
Stephen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
Rufino
Rufino, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2024
Jamal
Jamal, 3-night trip
Verified Hotels.com guest review
8/10 Very good
9 Nov 2024
The hotel is tucked in a small alley.
This hotel is rated 4 star hotel on the website but in my opinion it should be rated as 3 stars.
Gidion
Gidion, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Nov 2024
Okay fantastic Hotel convenient location staff very helpful and knowledgeable and very helpful when my sister was sick with medication
Kerri
Kerri, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2024
Fantastic hotel, Mr Dong booked our Ha Giang loop tour for us and it was absolutely incredible. He went out of his way to make our trip memorable, he is a great asset to this hotel.
Kerri
Kerri, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Sep 2024
kyle
kyle, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
17 Sep 2024
Laurynn
Laurynn, 2-night trip
Verified Expedia guest review
10/10 Exceptional
2 Sep 2024
Great hotel where the rooms are superb and staff are welcome and helpful
Vinay
Vinay, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Aug 2024
Right in the middle of the old quarter
john
john, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 Aug 2024
Great location and staff wonderful. Great place to stay in hanoi
ANGELA
ANGELA, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 Aug 2024
Great location
ANGELA
ANGELA, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 Aug 2024
Great location and very friendly staff. Recommend to all
ANGELA
ANGELA, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
31 Jul 2024
This property is just steps away from St-Joseph’s Cathedral, close to many sights and great dining options. The hotel is very clean, the satff is incredibly friendly and focused on catering to their customers’ needs. The breakfast buffet was delicious. This place is a hidden gem in Hanoi.
Manuela
Manuela, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
29 Jul 2024
Excellent service from James and Rose and Kevin and the rest of the staff. Always greeted with a smile and helped us with recommendations for food and activities
Andrew
Andrew, 3-night family trip
Verified Expedia guest review
8/10 Very good
4 Jun 2024
The hotel is in the small alley, taxi is not able to go in. You will need to walk around 5 minutes. Take note if you have many luggages or in the raining day. It could be an hassle 😅
Otherwise, the location is convenient, we just behind the Church, plenty of food choices 😍
Danielle
Danielle, 2-night trip
Verified Expedia guest review
10/10 Exceptional
2 Jun 2024
Great location for getting around Hanoi. Close to a lot of sights to see. Plus Harry was fantastic for helping us book our walking food tour.
Dion
Dion, 3-night trip with friends
Verified Expedia guest review
6/10 Good
4 May 2024
Great location, room was dusty so had to wipe it down. But service was great overall.
Jennifer
Jennifer, 1-night family trip
Verified Expedia guest review
2/10 Poor
2 May 2024
Thomas
Verified Expedia guest review
6/10 Good
2 May 2024
Convenient street food and restaurant
Wuon Yee Ellen
Wuon Yee Ellen, 1-night trip
Verified Expedia guest review
6/10 Good
28 Apr 2024
Great central location, very helpful and attentive staff, and overall, good value for money
Andrew
Andrew, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
27 Apr 2024
Mr.Harry was helpful and amazing, we had the best experience in the this hotel. Many thanks to Mr. Harry
And hope to see you again.
This place is highly recommended
nuraldi
nuraldi, 3-night trip
Verified Expedia guest review
6/10 Good
17 Apr 2024
I enjoy creature comforts while traveling. Many of which this hotel had: "turbo" air conditioner, comfortable beds, clean towels, hot shower, friendly and helpful staff. The lack of an elevator for a 6 level hotel made things a bit dicey for a BIG American Guy like myself. But, let me be clear this "budget hotel" meets expectations. No more, no less. They do a good job and you'll get a good night's rest.
Jahan
Jahan, 5-night trip with friends
Verified Expedia guest review
2/10 Poor
16 Apr 2024
AVOID THIS HOTEL
The service provided by Dong and Harry were magnificent BUT the rooms we got were not what was advertised, they were run down, across the road and part of another hotel, no lift and the rooms were in the 6th and 3rd floor with very steep and narrow stairs.
Also, we had belongings STOLEN from our room by the hotel staff but nothing was done about this other than waiving airport pickup and drop off fees which weren’t even a quarter the price of the stolen goods. Don’t stay here, your belongings are not safe.
Aref
Aref, 5-night romance trip
Verified Expedia guest review
8/10 Very good
14 Apr 2024
Excellent location. Being very near the cathedral made it easy to find amongst the maze of narrow streets in the old town.
The staff were all lovely and couldn’t have been more
helpful.