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1 room, 2 adults

Crowne Plaza West Hanoi Residences, Hanoi

5-star5 stars
36 Le Duc Tho Street, My Dinh 2 Ward, Nam Tu Liem District, Hanoi, 10000, Vietnam

Luxury hotel with full-service spa, connected to the convention center, near My Dinh National Stadium
  • Free WiFi in lobby and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Service
Fantastic service
Room
Room is all right
Location
Location is ok

Crowne Plaza West Hanoi Residences, Hanoi

from $135 CAD
  • Studio, 1 King Bed, Non Smoking
  • Apartment, 2 Bedrooms, Non Smoking
  • Apartment, 1 Bedroom, Non Smoking (Study)
  • Suite, 3 Bedrooms, Non Smoking
  • Suite, 1 Bedroom, Non Smoking
  • Suite, 4 Bedrooms, Non Smoking (Penthouse)
  • Standard Room
  • Standard Room

What’s around Crowne Plaza West Hanoi Residences, Hanoi

Landmarks

  • In Mỹ Đình
  • My Dinh National Stadium - 15 min walk
  • The Garden Shopping Center - 28 min walk
  • Vietnam National Convention Center - 2.7 mi / 4.3 km
  • Bao Son Paradise Park - 5.6 mi / 9.1 km
  • Ho Chi Minh Mausoleum - 6.1 mi / 9.8 km
  • Hoan Kiem Lake - 6.4 mi / 10.3 km
  • Thang Long Water Puppet Theatre - 7 mi / 11.2 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 42 min drive
  • Hanoi Railway Station - 9 min drive
  • Hanoi Yen Vien Station - 19 min drive
  • Hanoi Giap Bat Station - 28 min drive

At a glance

Key facts

Hotel size

  • This hotel has 131 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon
  • Express check-in/out
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 5 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Free self parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 9688
  • Conference space size (meters) - 900
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Spanish
  • Vietnamese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Pillow menu
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • Number of living rooms 1
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Free international calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
More
  • Daily housekeeping

Special features

Spa

Lotus spa has 12 treatment rooms and outdoor treatment areas. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Lackah - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Barista - Onsite lobby lounge. Happy hour is offered. Open daily.

Little Korea - Overlooking the pool and garden, this restaurant specializes in Korean cuisine and serves breakfast, lunch, and dinner. Open daily.

Pool Bar - This bar is located by the pool. Open daily.

Barista Outdoor - This café overlooks the garden. Open daily.

Crowne Plaza West Hanoi Residences, Hanoi’s small print

Also known as

  • Crowne Plaza West Hanoi Residences Aparthotel
  • Crowne Plaza West Hanoi Residences Hotel
  • Crowne Plaza West Hanoi Residences Hanoi
  • Crowne Plaza West Hanoi Residences Hotel Hanoi
  • Crowne Plaza Residences Aparthotel
  • Crowne Plaza Residences
  • Crowne Plaza West Hanoi Residences
  • Crowne Plaza West Hanoi Residences Aparthotel
  • Crowne Plaza Residences Aparthotel

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability)

Rollaway beds are available for VND 1031415.0 per day

Safes in guestrooms can be used for an extra charge

Buffet breakfast is offered for an extra charge of VND 485000 for adults and VND 240000 for children (approximately)

WiFi is available in guestrooms for VND 0.01 per day (rates may vary)

Wired Internet access is available in guestrooms for VND 0.01 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza West Hanoi Residences, Hanoi

  • Does Crowne Plaza West Hanoi Residences offer free cancellation for a full refund?
    Yes, Crowne Plaza West Hanoi Residences does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Crowne Plaza West Hanoi Residences?
    Yes, there's free self parking.
  • Is there a pool at Crowne Plaza West Hanoi Residences?
    Yes, there's an outdoor pool.
  • Are pets allowed at Crowne Plaza West Hanoi Residences?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Crowne Plaza West Hanoi Residences?
    You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Crowne Plaza West Hanoi Residences?
    Yes, there are 2 onsite restaurants.
  • What is there to do near Crowne Plaza West Hanoi Residences?
    Recommended spots to visit include My Dinh National Stadium (0.8 mi) and The Garden Shopping Center (1.4 mi), along with Vietnam National Convention Center (2.7 mi) and Bao Son Paradise Park (5.6 mi).

Recent reviews

Good 7.8 From 10 reviews

Exceptional 10.0
Crown plaza Hanoi.
Great hotel. Got everything you need. Pool, sauna, steam etc. Hotel recommend a great local Korean bab restaurant buk buk. Had a wonderful meal there and a great stay in the hotel.
james, gb2 night family trip

Crowne Plaza West Hanoi Residences, Hanoi

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