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Hotel Butterfly, BW Signature Collection

Photo gallery for Hotel Butterfly, BW Signature Collection

Exterior
Terrace/patio
Classic Room, 2 Twin Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes
Classic Room, 2 Twin Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of Hotel Butterfly, BW Signature Collection

Hotel Butterfly, BW Signature Collection

3.0 star property
3-star ski hotel with ski storage, near Matterhorn Museum

9.0/10 Superb

681 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Bathtub
  • Bar
  • Meeting Facilities
The price is CA $306
Price available on 12/04/2022
Map
Bodmenstrasse 21, Zermatt, VS, 3920
Main amenities
  • Daily housekeeping
  • Golf course
  • Restaurant and bar/lounge
  • Free area shuttle
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Babysitting
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Cable/satellite TV service
  • Garden

Room options

About this area

What's nearby

  • In Zermatt City Centre
  • Zermatt-Matterhorn Ski Paradise - 1 min drive

Getting around

  • Sion (SIR) - 79 min drive
  • Geneva International Airport (GVA) - 79.7 miles/128.3 km
  • Zermatt Gornergratbahn Station - 3 min walk
  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Zermatt Station - 4 min walk
  • Free area shuttle

Restaurants

  • Theodors Stuba Zermatt 1896 - 3 min walk
  • Le Cervin Grill - 4 min walk
  • Rosstall - 4 min walk
  • Pizzeria Le Vieux Valais - 4 min walk
  • Brown Cow Pub - 5 min walk

About this property

Hotel Butterfly, BW Signature Collection

Hotel Butterfly, BW Signature Collection features downhill skiing and ice skating. Guests can indulge in massages and enjoy international cuisine at Butterfly Restaurant, which is open for breakfast and dinner. A golf course, a bar/lounge, and a sauna are other highlights. Skiers will appreciate access to ski passes and storage. Fellow travelers like the comfortable beds and helpful staff.

Languages

English, French, German, Italian

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2 PM - 11 PM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed*
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking nearby (CHF 15 per night)

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free local shuttle
  • Babysitting (surcharge)

What to do

  • Tennis
  • Helicopter/airplane tours
  • Ice skating
  • Pool table
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sledding nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (215 square feet)

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1999
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Piano
  • 9 holes of golf
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

Languages

  • English
  • French
  • German
  • Italian

Ski

  • Ski passes
  • Downhill skiing
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • 26-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.

Dining

Butterfly Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for CHF 65.00 per night

Pets

  • Pets are allowed for an extra charge of CHF 10 per pet, per night

Parking

  • Parking is available nearby and costs CHF 15 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

Social distancing measures are in place.

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

BEST WESTERN Butterfly
BEST WESTERN Butterfly Zermatt
BEST WESTERN Hotel Butterfly
BEST WESTERN Hotel Butterfly Zermatt
Best Western Zermatt
Zermatt Best Western

Frequently asked questions

Does Hotel Butterfly, BW Signature Collection offer free cancellation for a full refund?
Yes, Hotel Butterfly, BW Signature Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Butterfly, BW Signature Collection?
As of 1 Dec 2022, prices found for a 1-night stay for 2 adults at Hotel Butterfly, BW Signature Collection on 4 Dec 2022 start from CA $306, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Butterfly, BW Signature Collection?
This property confirms that social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Butterfly, BW Signature Collection?
Yes, pets are welcome. There's a charge of CHF 10 per pet, per night. Food and water bowls are available.
What are the check-in and check-out times at Hotel Butterfly, BW Signature Collection?
You can check in from 2 PM - 11 PM. Check-out time is 11 AM.
What is there to do at Hotel Butterfly, BW Signature Collection and nearby?
During the winter, enjoy fun activities like downhill skiing and ice skating and return when the snow melts for a round of golf at the onsite golf course. Additional recreation onsite includes helicopter/airplane tours. Enjoy amenities like a sauna, a steam room, and a garden.
Are there restaurants at or near Hotel Butterfly, BW Signature Collection?
Yes, Butterfly Restaurant offers international cuisine. Nearby restaurants include Le Cervin Grill (4-min walk), Rosstall (4-min walk), and Pizzeria Le Vieux Valais (4-min walk).
What's the area around Hotel Butterfly, BW Signature Collection like?
Hotel Butterfly, BW Signature Collection is in Zermatt City Centre, a short 3-minute walk from Zermatt Gornergratbahn Station and 14 minutes' walk from Zermatt - Furi. Travelers say this hotel is in a good location.

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.0/10

Staff & service

8.9/10

Amenities

8.8/10

Property conditions & facilities

9.1/10

Eco-friendliness

8/10 Very good

Great location
I tried to book a massage because there were fliers in the hotel that said massage was available. The lady working the reception desk acted offended by my request, but said she'd call the massage person to see if they could do a massage. She didn't call while I was there and she didn't ask for my room number or give me any idea how she would get in touch with me. Two days later I checked in to see if the massage got booked and they said there was no massage available. I could have booked a massage somewhere else if they had told me in a timely manner. Two days should be enough time to book a massage or know it's not possible. The windows in the room looked like they had mildew or mold all around them. The restaurant was great and so was the restaurant staff. The hotel gave us free drinks in exchange for us not requesting new towels - very eco conscious. The room was comfortable and centrally located.
Richard, 4-night trip
Verified Hotels.com guest review

6/10 Good

Monica, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eric, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vivian Ems, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lucia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Frank, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tracy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Landa, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best location good breakfast good staff
yolanda, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel, staff and breakfast only the middle aged guy in breakfast area was little rude when asked where can I get water. Overall excellent hotel.
Mukund, 1-night family trip
Verified Orbitz guest review