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Hotel Butterfly, BW Signature Collection

3.0 star property
3-star ski hotel with ski storage, near Matterhorn Museum

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Hotel Butterfly, BW Signature Collection

Photo gallery for Hotel Butterfly, BW Signature Collection

Suite, 2 Single Beds, Balcony
Exterior
Premium bedding, in-room safe, desk, blackout drapes
Breakfast and dinner served, international cuisine
Reception

Overview of Hotel Butterfly, BW Signature Collection

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities
Map
Bodmenstrasse 21, Zermatt, VS, 3920
Main amenities
  • Daily housekeeping
  • Golf course
  • Restaurant and bar/lounge
  • Free area shuttle
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Babysitting
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Cable/satellite TV service
  • Garden

Room options

View all photos for Junior Suite, 2 Twin Beds, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 2 Twin Beds, Balcony

  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Room, 1 Queen Bed

Economy Room, 1 Queen Bed

Economy Room, 1 Queen Bed

  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Twin Beds, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds, Balcony

  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Balcony

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, No Windows

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, No Windows

  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds, Balcony

Suite, 2 Single Beds, Balcony

Suite, 2 Twin Beds, Balcony

  • 55 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

About this area

What's nearby

  • In Zermatt City Centre
  • Zermatt-Matterhorn Ski Paradise - 1 min drive

Getting around

  • Sion (SIR) - 77 min drive
  • Geneva International Airport (GVA) - 79.7 miles/128.3 km
  • Zermatt Gornergratbahn Station - 3 min walk
  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Zermatt Station - 4 min walk
  • Free area shuttle

Restaurants

  • McDonald's - 2 min walk
  • Bäckerei-Konditorei-, Tea-Room Hörnli - 3 min walk
  • Golden India - 3 min walk
  • Walliserkanne Zermatt - 3 min walk
  • Le Petit Royal - 2 min walk
Map

About this property

Hotel Butterfly, BW Signature Collection

Hotel Butterfly, BW Signature Collection features downhill skiing and ice skating. Guests can indulge in massages and enjoy international cuisine at Butterfly Restaurant, which is open for breakfast and dinner. A golf course, a bar/lounge, and a sauna are other highlights. Skiers will appreciate access to ski passes and storage.

Languages

English, French, German, Italian

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2 PM - 11 PM
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking nearby (CHF 15 per night)

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free local shuttle
  • Babysitting (surcharge)

What to do

  • Tennis
  • Helicopter/airplane tours
  • Ice skating
  • Pool table
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sledding nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (215 square feet)

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1999
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Piano
  • 9 holes of golf
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

Ski

  • Ski passes
  • Downhill skiing
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • 26-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.

Dining

Butterfly Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for CHF 65.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 10 per pet, per night

Parking

  • Parking is available nearby and costs CHF 15 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

Social distancing measures are in place.

Policies

Only registered guests are allowed in the guestrooms.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

BEST WESTERN Butterfly
BEST WESTERN Butterfly Zermatt
BEST WESTERN Hotel Butterfly
BEST WESTERN Hotel Butterfly Zermatt
Best Western Zermatt
Zermatt Best Western

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Hotel Butterfly, BW Signature Collection?
This property confirms that social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Butterfly, BW Signature Collection?
Yes, pets are welcome. There's a charge of CHF 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Hotel Butterfly, BW Signature Collection?
You can check in from 2 PM - 11 PM. Check-out time is 11 AM.
What is there to do at Hotel Butterfly, BW Signature Collection and nearby?
During the winter, enjoy fun activities like downhill skiing and ice skating and return when the snow melts for a round of golf at the onsite golf course. Additional recreation onsite includes helicopter/airplane tours. Enjoy amenities like a sauna, a steam room, and a garden.
Are there restaurants at or near Hotel Butterfly, BW Signature Collection?
Yes, Butterfly Restaurant offers international cuisine.
What's the area around Hotel Butterfly, BW Signature Collection like?
Hotel Butterfly, BW Signature Collection is in Zermatt City Centre, a short 3-minute walk from Zermatt Gornergratbahn Station and 7 minutes' walk from Matterhorn glacier paradise.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Enjoyed the wonderful breakfast and the afternoon tea. Loved all the flowers on the front of the hotel. Close to train station but very quiet.
Donald, 3-night trip
Verified Hotels.com guest review

8/10 Very good

We had a comfortable room with a wonderful view of the Matterhorn. Everything was walkable and it was very close to the train station, but tucked back a little from the Main Street.
Jennifer, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ryan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel close to the train station
Excellent hotel a couple of blocks from the train station. Room and bathroom was in great condition. We arrived around midnight and the hotel staff left clear instructions on how to get access to the room. Staff was friendly and gave us plenty of good advice on what to do. Breakfast was also pretty good. Overall very pleased with Butterfly hotel.
Mario, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful
Lovely hotel convenient to train and restaurants. Best hotel breakfast ever - included in stay.
Emily, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel conveniently located close to main shopping area.
Larry, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

8/10 Very good

Roxanne, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Solid breakfast
Engracia, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location
Ian, 2-night trip
Verified Expedia guest review