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Termas Puyehue Wellness & Spa Resort

4.0 star property
Family-friendly hotel in Puyehue with 2 outdoor pools and spa

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Photo gallery for Termas Puyehue Wellness & Spa Resort

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Superior Double Room
Reception
Reception
Reception

Reviews

9.2 out of 10
Wonderful
Immerse yourself in the rural scenery at Termas Puyehue Wellness & Spa Resort. Unwind with a daily manager's reception, volleyball, and hiking/biking trails or indulge in a massage at the on-site spa. The rooftop terrace offers breathtaking views while you connect to free WiFi.

Popular amenities

  • Connecting rooms available
  • Free breakfast
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Hot springs
  • Rooftop terrace
  • Ski storage
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Free use of bicycles
  • Children's pool

For families (6)

  • Children stay free
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
The current price is CA $310
CA $310 total
includes taxes & fees
Apr 22 - Apr 23

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room

Premium bedding, down comforters, pillowtop beds, minibar

Standard Double Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • Mountain view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Superior Double Room

Premium bedding, down comforters, pillowtop beds, minibar

Superior Double Room

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • Lake view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Superior Single Room

Premium bedding, down comforters, pillowtop beds, minibar

Superior Single Room

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • Lake view
  • 32 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Single Room

Premium bedding, down comforters, pillowtop beds, minibar

Standard Single Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • Mountain view
  • 26 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Single Room Superior With Panoramic View

Premium bedding, down comforters, pillowtop beds, minibar

Single Room Superior With Panoramic View

  • Sleeps 2
  • 1 Twin Bed(s)

View all photos for Double Room Standard With Forest View

Premium bedding, down comforters, pillowtop beds, minibar

Double Room Standard With Forest View

  • Sleeps 3

View all photos for Single Room Standard With Forest View

Premium bedding, down comforters, pillowtop beds, minibar

Single Room Standard With Forest View

  • Sleeps 2
  • 1 Twin Bed(s)

View all photos for Double Room Superior With Panoramic View

Premium bedding, down comforters, pillowtop beds, minibar

Double Room Superior With Panoramic View

  • Sleeps 3
Breakfast, lunch, dinner served; Regional cuisine

Termas de Aguas Calientes

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
7.8 out of 10, Good, 52 reviews
The price is CA $108
CA $108 total
includes taxes & fees
May 4 - May 5
Termas de Aguas Calientes
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About the area

Map
Ruta 215 Km 76, Puyehue, Los Lagos

What's nearby

  • Puyehue National Park - 7 min drive - 5.3 km
  • Antillanca Ski Resort - 41 min drive - 22.3 km
  • El Calzoncillo Waterfall - 46 min drive - 32.2 km
  • Lago Espejo Grande - 62 min drive - 71.3 km
  • Osorno Volcano Peak - 108 min drive - 116.9 km

Restaurants

  • ‪Restaurante Buffet Los Troncos - ‬4 min walk
  • ‪Restaurant El Pescador - ‬3 min walk
  • ‪Lodge Cantarias - ‬11 min drive
  • ‪Salon Alerce - ‬4 min walk
  • ‪Restaurant y Buffet Los Canelos - ‬5 min drive

About this property

Termas Puyehue Wellness & Spa Resort

Take in the views from the rooftop terrace when you stay at Termas Puyehue Wellness & Spa Resort. Guests can visit the spa to indulge in massages, body wraps, or facials, and international cuisine is served at Los Troncos, which is open for breakfast, lunch, and dinner. Other highlights include 2 outdoor pools, an indoor pool, and a bar/lounge.

All-inclusive

All-inclusive room rates at Termas Puyehue Wellness & Spa Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Miniature golf
Tennis

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 107 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Mini golf
  • Bowling alley
  • Playground

What to do

  • Tennis
  • Volleyball
  • Bowling alley
  • Mini golf
  • Mountain biking
  • Hot springs
  • Shopping
  • Pool table
  • Ecotours nearby
  • Kayaking nearby
  • Skiing nearby
  • Fishing nearby

Working away

  • Business center
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Free bicycle rentals
  • Bike shop
  • Bike repair services
  • Bike cleaning
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Ski storage

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • An indoor pool
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Doorbell and phone notification
  • Lever door handles

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Puyehue has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily. There are hot springs on site.

Dining

Los Troncos - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Bar el Pescador - Onsite bar. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Puyehue Resort
Termas Puyehue Wellness
Termas Puyehue Wellness Resort
Termas Wellness
Termas Wellness Resort
Termas Hotel Puyehue
Termas Puyehue Wellness Resort Mantilhue
Termas Puyehue Wellness Mantilhue
Termas Puyehue Wellness Resort Mantilhue
Termas Puyehue Wellness Mantilhue
Hotel Termas Puyehue Wellness & Spa Resort Mantilhue
Mantilhue Termas Puyehue Wellness & Spa Resort Hotel
Hotel Termas Puyehue Wellness & Spa Resort
Termas Puyehue Wellness & Spa Resort Mantilhue
Termas Puyehue Wellness Resort
Termas Puyehue Wellness
Termas Puyehue Wellness Spa Resort
Termas Puyehue Wellness & Spa
Termas Puyehue Wellness & Spa
Termas Puyehue Wellness Spa Resort
Termas Puyehue Wellness & Spa Resort Hotel
Termas Puyehue Wellness & Spa Resort Puyehue

Frequently asked questions

Does Termas Puyehue Wellness & Spa Resort offer free cancellation for a full refund?

Yes, Termas Puyehue Wellness & Spa Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Termas Puyehue Wellness & Spa Resort?

Yes, there are 2 outdoor pools, an indoor pool, and a children's pool.

Are pets allowed at Termas Puyehue Wellness & Spa Resort?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Termas Puyehue Wellness & Spa Resort?

Yes, there's free self parking.

What are the check-in and check-out times at Termas Puyehue Wellness & Spa Resort?

Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Termas Puyehue Wellness & Spa Resort and nearby?

Have fun with onsite activities like mountain biking and hiking, and practice your swing on the tennis courts. Additional recreation onsite includes bowling, volleyball, and hot springs. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 2 outdoor swimming pools. Termas Puyehue Wellness & Spa Resort also has an indoor pool, a sauna, and a fitness center, as well as an arcade and a garden.

Are there restaurants at or near Termas Puyehue Wellness & Spa Resort?

Yes, Los Troncos offers international cuisine.

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Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Spa
Massage
Food

What guests liked

  • The spa and massages were great, and the hot spas were memorable. (3 reviews)
  • The property features warm pools and hot pools that were described as fantastic and excellent. (4 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

Awesome honeymoon experience

Overall, great stay, I opted for the full package and it was worth it with abundant choices, especially in the food and drinks section. The Hotel has a great variety of experiences available. We were pleasantly shocked to learn that our first free buffet was included upon arrival.
Ricardo, 2-night trip
Verified Hotels.com guest review

6/10 Good

Excellent hotel, so many children

Everything about the retreat is fantastic, but be warned, there are just so many kids running and crawling around the dining room floors and playing loudly in the halls and pools.
2-night trip
Verified Hotels.com guest review

4/10 Fair

Buena infraestructura, limpio. Lo malo: la gastronomía y el servicio de atención all-inclusive. Se nota que quieren reducir costos ahí. Mal servicio/comida para el precio que se paga.
Francisco, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Resort hotel for luxury holidays

Comfortable hotel to spend with family. Many activities. Relaxing pools. Varied and exquisite food service
Patricio, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent staff, excellent service!
Gary, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The property was awesome. The hot pools were fantastic the hiking trails and activities were excellent. It is a world class resort.
Robert, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Svetlana, 1-night trip
Verified Expedia guest review

8/10 Very good

Excelente
laurent, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great!

A great hotel in the heart of the Andes. Nicely mantained and with better details than a few years ago. Thermal pools are great!
Maria L, 1-night trip
Verified Hotels.com guest review

6/10 Good

miguel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice facility and friendly staff. Family friendly. Nice walking trails, pools and extras.
Brian, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lugar perfecto para descansar
Claudia, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent place!!!
Sebastián, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful place

Beautiful place with a lot of activities for any preference
Gonzalo, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Belinda, 1-night trip
Verified Ebookers guest review

2/10 Poor

maria, 2-night trip
Verified Hotels.com guest review

6/10 Good

Paradise—only if your idea of paradise is cacophony of screaming children. This place it’s maybe too family friendly, to put it on more positive terms. Spa and massages were great though. The common areas are hell if you’re looking to relax, and there’s no escape, you’re supposed to have breakfast/lunch/dinner here because this is a resort experience. Staff is a mixed bag. In conclusion, not worth it for the price if you’re not packing kids.
Matías, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

The stay was so much fun. We did activities, enjoyed the warm pools, the food. Everything was fantastic!!!
Lucia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent two night stay. Fabulous staff, good food, comfortable rooms, and gorgeous pools and grounds. Be sure to get a massage at the spa!
Lisa, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Not to be missed if travelling through Chile

We throughly enjoyed our stay here. It’s easy to get to by bus if travelling through Osorno. Just a local bus company ELP. Great Spa, fabulous grounds with walking trails. Bowling, mini golf and plenty for kids too.
Suzanne, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing place to relax and renew

Amazing place, service and amenities, the food experience, spectacular! Congratulations to the chef and bartenders with their delicious concoction.
Loreto, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

nature and open spaces, thermal spring waters, nice restaurants (with some restrictions because COVID) and wonderfull rooms. They also have a program with outdoor activities like paddle kayaks in a lake, visit native Valdivian rainforest with spectacular views and landscapes and water falls ... I liked very much.
5-night family trip
Verified Expedia guest review

8/10 Very good

Family friendly hotel & thermal spa

Lovely property from another era. Puyehue is a sprawling lodge style hotel perched on a hill overlooking Lago Puyehue My husband and I spent 3 nights as part of a larger trip. While lovely, we felt it was better for families. That being said, the bright spot was the thermal spa. There are 3 well maintained pools: outside, outside with a cover and inside. The inside pool was our favorite because it was so unique. PROPERTY Great location for outdoorsy types wanting to get into the national park. Beautiful, well maintained grounds and hotel. ROOMS Comfortable and a good size, but somewhat dated. SERVICE Attentive and friendly. English was not extensive, but enough overall. We would definitely recommend to families or older couples who are looking for a relaxing holiday focused on spa and outdoors.
Justin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Check in and check out with Andrea B. Thank you Andrea for an excellent experience!
1-night trip
Verified Expedia guest review