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All properties in Vienna, Vienna (state), Austria
1 room, 2 adults

The Ritz-Carlton, Vienna, Vienna

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
Schubertring 5-7, Vienna, Vienna, 1010, Austria

Luxury hotel with spa, near Vienna State Opera
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • I have been to the city and this property 3 times. Both the city and hotel are fabulous.…Dec. 23, 2019
  • Location was excellent. Hotel is The Ritz and it lived up to all expectations. We…Sep. 29, 2019

The Ritz-Carlton, Vienna, Vienna

from $375 CAD
  • Club Room, 1 King Bed, Non Smoking
  • Club Suite, 1 Bedroom, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Executive Suite, 1 Bedroom, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking, City View
  • Premium Room, 1 King Bed, Non Smoking, City View
  • Deluxe Room, 1 King Bed, Non Smoking, Balcony
  • Suite, 1 King Bed, Non Smoking (Duplex)
  • Family Suite, 1 King Bed, Non Smoking
  • Premium Room, 2 Single Beds, Non Smoking
  • Deluxe Room, 2 Single Beds, Non Smoking
  • Presidential Suite, 1 King Bed, Non Smoking, City View (Club Lounge Access)
  • Club Suite, 1 Double Bed, Non Smoking, Corner (Club Lounge Access)
  • Club Room, 1 Double Bed, Non Smoking, Corner (The Ritz-Carlton Albertina)

What’s around The Ritz-Carlton, Vienna, Vienna

Landmarks

  • In Innere Stadt
  • Vienna State Opera - 8 min walk
  • Albertina - 10 min walk
  • Stephansplatz - 11 min walk
  • St. Stephen's Cathedral - 12 min walk
  • Spanish Riding School - 13 min walk
  • Naschmarkt - 14 min walk
  • Hofburg Imperial Palace - 17 min walk

Getting around

  • Vienna International Airport (VIE) - 23 min drive
  • Wien Mitte Station - 11 min walk
  • Vienna Central Station - 28 min walk
  • Vienna Praterstern Station - 28 min walk
  • City Park U-Bahn - 3 min walk
  • Karlsplatz U-Bahn - 7 min walk
  • Stubentor U-Bahn - 9 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 202 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • Pets allowed (dogs and cats only)*

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (EUR 50 per day)

  • Onsite valet parking (EUR 50 per day; includes in/out privileges)

  • Onsite extended parking (fees apply)

  • Wheelchair-accessible parking on site

  • Onsite parking limited

  • Electric vehicle charging point on site

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 8
  • Conference space
  • Conference space size (feet) - 3229
  • Conference space size (meters) - 300
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Hand-held showerhead
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Doorbell/telephone notification
Languages Spoken
  • Arabic
  • Bulgarian
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Hungarian
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Ritz-Carlton Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Dstrikt Steakhouse - This steakhouse specializes in regional cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.

Pastamara - This lobby lounge specializes in Italian cuisine and serves brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

D-bar - Onsite cocktail bar. Open daily.

Atmosphere Rooftop Bar - This rooftop bar specializes in local and international cuisine. Open daily.

The Ritz-Carlton, Vienna, Vienna’s small print

Also known as

  • Ritz-Carlton Hotel Vienna
  • The Ritz-Carlton, Vienna Hotel Vienna
  • Ritz-Carlton Vienna
  • Vienna Ritz-Carlton
  • Ritz-Carlton Vienna Hotel
  • The Ritz Carlton Vienna
  • The Ritz-Carlton, Vienna Hotel
  • The Ritz-Carlton, Vienna Vienna

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Self parking costs EUR 50 per day

Valet parking costs EUR 50 per day with in/out privileges

Extended parking is available for an extra charge

Rollaway beds are available for EUR 100.0 per night

Full breakfast is offered for an extra charge of EUR 38 for adults and EUR 19 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 40 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 65 per room (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Ritz-Carlton, Vienna, Vienna

  • Does The Ritz-Carlton, Vienna offer free cancellation for a full refund?
    Yes, The Ritz-Carlton, Vienna does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Ritz-Carlton, Vienna?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Ritz-Carlton, Vienna?
    Yes. Self parking costs EUR 50 per day. Valet parking costs EUR 50 per day. Parking spots may be limited. Electric vehicle charging is available.
  • Is there a pool at The Ritz-Carlton, Vienna?
    Yes, there's an indoor pool.
  • Are pets allowed at The Ritz-Carlton, Vienna?
    Yes, cats and dogs are welcome. There's a charge of EUR 40 per pet, per night.
  • What are the check-in and check-out times at The Ritz-Carlton, Vienna?
    You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near The Ritz-Carlton, Vienna?
    Yes, there are 2 onsite restaurants, featuring regional cuisine. Nearby restaurants include Der Bettelstudent (4-min walk), Pho Sai Gon (4-min walk), and huth Gastwirtschaft (4-min walk).
  • Is airport shuttle service offered by The Ritz-Carlton, Vienna?
    Yes, an airport shuttle is available. The charge is EUR 65 per room one-way.
  • Is there an onsite casino at The Ritz-Carlton, Vienna?
    No, this hotel doesn't have a casino, but Casino Wien (8-min walk) is nearby.
  • What is there to do at The Ritz-Carlton, Vienna and nearby?
    The Ritz-Carlton, Vienna has 2 bars and a spa, as well as an indoor pool and a 24-hour fitness center.

Recent reviews

Exceptional 9.4 From 219 reviews

Exceptional 10.0
Fantastic staff- could not have been more helpful. Location was superb
ca4 night family trip
Exceptional 10.0
Amazing few days in Vienna!
Absolutely amazing stay from start to finish! All front desk staff go above and beyond to take care of your every need! Genuinely care and remember your name when you come to the front desk! Who does that now? Ehab in the breakfast dining room was stellar! Took excellent care of us each morning! Highly recommend this hotel! A gem in Vienna! Would absolutely stay again!
ca2 night family trip
Good 6.0
This is the first time we have stayed at a Ritz hotel. I suppose I had high expectations. I thought it was really nice but it did not seem luxurious as I had expected. Very modern feel inside and did not wow me.
ca1 night romance trip
Exceptional 10.0
Awesome staff that made the difference. Food was good.
Paul, ca2 night trip
Exceptional 10.0
Great stay at Ritz Carlton Vienna
Amazing! Great staff at Ritz could not do enough to ensure we were happy
ca3 night business trip
Exceptional 10.0
Fabulous hotel in perfect location
Wonderful amenities including pool and spa. Fabulous staff who can accommodate any request. Excellent rooms, wonderful beds and linens. Premium service. Bravo the Ritz Vienna!
Shirley, ca6 night trip
Very Good 8.0
Beautiful hotel but in a busy loud street
Don’t stay at the front of the hotel if you are a light sleeper, the traffic in this busy road is loud at all times
Monique, ca1 night trip
Exceptional 10.0
Great hotel well located close to all the action and staff that went above and beyond to make our stay unforgettable.
ca1 night trip
Exceptional 10.0
business trip cancelled
We had to cancel due to Covid 19 but the service with the cancellation was second to none. Extremely helpful and polite at the Ritz Carlton direct. I cannot but recommend this hotel
Barbour, gb3 night business trip
Exceptional 10.0
Super staff, clean rooms and the location is superb.
Venera, us2 night romance trip

The Ritz-Carlton, Vienna, Vienna