JW Marriott Hotel Hanoi

5.0 star property
Luxury Hanoi hotel with indoor pool, connected to the convention center

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Photo gallery for JW Marriott Hotel Hanoi

Minibar, in-room safe, desk, laptop workspace
Presidential Suite, 1 Bedroom, Non Smoking | Living room
Exterior
Minibar, in-room safe, desk, laptop workspace
Indoor pool
Located in Nam Từ Liêm, JW Marriott Hotel Hanoi offers a luxurious getaway with aromatherapy, hydrotherapy, or a body scrub. Enjoy French cuisine at one of the 5 on-site restaurants and unwind by the poolside bar or explore the garden and playground.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Non-smoking
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 6 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Hot tub
  • Pool bar
  • 24-hour room service
  • 2 coffee shops/cafes
  • Spa services

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
The current price is CA $213
CA $242 total
includes taxes & fees
May 30 - May 31

Room options

Available filters for rooms
Showing 18 of 18 rooms

Executive Room, Balcony, Lake View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Separate bedroom
  • 90 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

Executive Room, 2 Double Beds, Balcony, Lake View

Highlights

Balcony
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bathtub and shower
  • 45 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bathtub and shower
Bathrobes
Hair dryer
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bathtub and shower
  • 110 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Double Beds, Lake View

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bathtub and shower
Bathrobes
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bathtub and shower
Bathrobes
Hair dryer
  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bathtub and shower
Bathrobes
Hair dryer
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

Executive Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bathtub and shower
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bathtub and shower
Bathrobes
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Lake View

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bathtub and shower
Bathrobes
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Lake View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 90 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bathtub and shower
Bathrobes
Hair dryer
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Dining table
  • 320 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bathtub and shower
Bathrobes
  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Grand Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Dining table
LCD TV
  • 150 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Executive Suite, 1 Bedroom, Non Smoking (Chairman Suite)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Dining table
  • 200 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed
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About the area

Map
No 8 Do Duc Duc Road, Me Tri Ward, South Tu Liem District, Hanoi

What's nearby

  • Vietnam National Convention Center - 6 min walk - 0.5 km
  • Keangnam Landmark Tower 72 - 12 min walk - 1.0 km
  • My Dinh National Stadium - 5 min drive - 3.4 km
  • Lotte Center Hanoi - 5 min drive - 4.8 km
  • Hoan Kiem Lake - 10 min drive - 8.8 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 39 min drive
  • Ga Thuong Tin Station - 17 min drive
  • Ga Cho Tia Station - 24 min drive
  • Ga Van Diem Station - 24 min drive
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪The Lounge - ‬3 min walk
  • ‪JW Cafe - ‬3 min walk
  • ‪French Grill - ‬4 min walk
  • ‪John Anthony Cantonese Grill & Dimsum Hanoi Restaurant - ‬3 min walk
  • ‪Cool Cats Jazz Club - ‬3 min walk

About this property

JW Marriott Hotel Hanoi

When you stay at JW Marriott Hotel Hanoi, you'll be within a 10-minute drive of West Lake and Ho Chi Minh Mausoleum. Guests can indulge in massages, aromatherapy, or hydrotherapy, and French Grill, one of 6 restaurants, serves French cuisine and is open for dinner. Other highlights at this luxurious hotel include an indoor pool, a poolside bar, and a 24-hour fitness center. The helpful staff and overall property condition get good marks from fellow travelers.

Languages

Chinese (Mandarin), English, Japanese, Korean, Vietnamese

At a glance

DONE

Hotel size

    • 450 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Shopping center shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends
  • 6 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Poolside bar
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Playground

Working away

  • Business center
  • 17 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Romance packages

Facilities

  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • 24-hour fitness center
  • An indoor pool
  • Spa services
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Front entrance ramp
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

French Grill - This restaurant specializes in French cuisine and serves dinner only. Reservations are required.
JW Café - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required. Open daily.
Kumihimo - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
John Anthony Cantonese - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
The Lounge - This bistro specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 796950 for adults and VND 398475 for children
  • Airport shuttle service is offered for an extra charge of VND 2194500 per vehicle (one-way, maximum occupancy 2)
  • Shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from May 19 2025 to July 15 2025 (dates subject to change):
  • Spa/Beauty services

Children & extra beds

  • Rollaway beds are available for VND 1386000.0 per night
  • Airport shuttle for children between the ages of 6 and 11 costs VND 2194500 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Jw Marriott Hanoi
Jw Marriott Hotel Hanoi
JW Marriott Hotel Hanoi Hotel
JW Marriott Hotel Hanoi Hanoi
JW Marriott Hotel Hanoi Hotel Hanoi

Frequently asked questions

Does JW Marriott Hotel Hanoi offer free cancellation for a full refund?

Yes, JW Marriott Hotel Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JW Marriott Hotel Hanoi?

Yes, there's an indoor pool.

Are pets allowed at JW Marriott Hotel Hanoi?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at JW Marriott Hotel Hanoi?

Yes, there's free self parking.

Is airport shuttle service offered by JW Marriott Hotel Hanoi?

Yes, an airport shuttle is available. The charge is VND 2194500 per vehicle one-way.

What are the check-in and check-out times at JW Marriott Hotel Hanoi?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at JW Marriott Hotel Hanoi and nearby?

JW Marriott Hotel Hanoi has an indoor pool and a 24-hour fitness center, as well as a sauna and a garden.

Are there restaurants at or near JW Marriott Hotel Hanoi?

Yes, there are 6 onsite restaurants, featuring French cuisine.

Does JW Marriott Hotel Hanoi have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around JW Marriott Hotel Hanoi like?

JW Marriott Hotel Hanoi is in Nam Từ Liêm, a short 9-minute walk from Vietnam National Convention Center and 15 minutes' walk from Keangnam Landmark Tower 72.

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Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Food
Room

What guests liked

  • The pool area was a highlight with warm water and excellent facilities. (3 reviews)
  • The spa offered good quality services, a comprehensive selection, and a tranquil atmosphere. (3 reviews)
  • Breakfast offered a wide variety of international cuisine options, including Korean, Vietnamese, Chinese, and Indian dishes. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

KI HONG, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the quietness being far from city center. Easy to take a grab to old quarter
Celine, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Yongjun, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great property, lovely staff
Alexandra, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great place.
Vu, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Staff were extremely kind. Room was clean and quiet. Love their pool, it has warm water for cold morning swim!
ABIGAIL ANH, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Archie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mai, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The spa and wellness centre and the staff make this the best hotel in Hanoi. Special shout out to Thao from the executive lounge , she was so helpful and kind.
Lee, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

overall, it looks good but I need to highlight 2 things here : a - executive lounge shortage or baby chair, on 31 Dec, only one available b - breakfast variety but one of the staff attitude needed to be correct, as I requested him to help me put the hot chicken feet herbs soup on my plate but first, he wanted me to take it myself but it was hot, therefore I am requesting him to put onto my plate, he did it unwillingly finally. (1/Jan/2025)
Lim, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Long, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Le Thi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great
Ken, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

JW Marriot Ha Noi

Excellent service, clean rooms and great restaurants!
Amrish, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The stay here was unlike anything we have ever experienced in any other JW Marriott properties. The staff is warm, knowledgeable and accommodating. Dining was exquisite. Buffett and Japanese cusine were memorable. Spa services including sauna, jacuzzi, steam rooms were comprehensive and tranquil. Location was a 30 minutes drive away from most Hanoi attractions. Live music and jazz club on site. Overall, it will be a worthwhile destination when in Vietnam for any traveler.
Laura, 6-night romance trip
Verified Expedia guest review

8/10 Very good

4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely Stunning!
Jean-Marc, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Parichat, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice staff and facilities. Loved sauna and pool area
HYUNG, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

VIKAS, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Exemplary hospitality. All of the team at the Marriott have simply done their global chain super proud. Well done to all and many thanks for making our stay most memorable. Thank you
Dipesh, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

N
Sotir, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very good hotel and very comfortable
galit harel, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very comfortable, well appointed rooms. Outstanding service from well-trained, courteous and friendly staff. Exactly what you would expect from a 5-star property.
Van, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Keith, 1-night trip
Verified Hotels.com guest review