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1 room, 2 adults

Carlton City Hotel Singapore, Singapore

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Beach nearby
  • Free WiFi
  • Dry cleaning/laundry service
1 Gopeng Street, Singapore, 078862, Singapore

Luxury hotel with outdoor pool, near Maxwell Food Centre
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Beach nearby
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Fantastic !!! Everyone was fantastic , from the bell boys to the management. Augustine ..…Jun. 9, 2019
  • I was pleasantly surprised by this hotel. Rooms were bigger than expected for Singapore…Apr. 24, 2019

Carlton City Hotel Singapore, Singapore

  • Deluxe Room
  • Executive Room
  • Club Room
  • Deluxe Single Room
  • Executive Single Room
  • Club Single Room
  • Deluxe Triple Room

What’s around Carlton City Hotel Singapore, Singapore

Landmarks

  • In Chinatown
  • Singapore Flyer - 41 min walk
  • Chinatown Heritage Center - 13 min walk
  • Boat Quay - 21 min walk
  • Merlion Park - 22 min walk
  • Esplanade Theatres - 29 min walk
  • Maxwell Food Centre - 10 min walk

Getting around

  • Changi Airport (SIN) - 20 min drive
  • Singapore (XSP-Seletar) - 28 min drive
  • Johor Bahru (JHB-Senai Intl.) - 62 min drive
  • JB Sentral - 26 min drive
  • Tanjong Pagar Station - 4 min walk
  • Outram Park Station - 12 min walk
  • Chinatown Station - 15 min walk

At a glance

Key facts

Hotel size

  • This hotel has 386 rooms
  • This hotel is arranged over 29 floors

Arriving/leaving

  • Check-in time 2:00 PM-2:00 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in, along with matching photo identification. Reservations paid by a third party are not accepted.
Guests may be subject to health screenings for COVID-19 at the property.
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 coffee shops/cafés
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Pool umbrellas
Working away
  • Number of meeting rooms - 2
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
Be entertained
  • 40-inch LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free international calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Plate - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner.

Tuxedo - Onsite café. Open daily.

The Trading Floor - Onsite café. Open daily.

Graffiti Sky Bar - Onsite bar. Open daily.

Carlton City Hotel Singapore, Singapore’s small print

Also known as

  • Carlton City
  • Carlton City Hotel Singapore Hotel
  • Carlton City Hotel Singapore Singapore
  • Carlton City Hotel Singapore Hotel Singapore
  • Carlton City Hotel
  • Carlton City Hotel Singapore
  • Carlton City Singapore
  • Carlton Hotel Singapore City
  • Carlton Singapore City
  • Carlton City Singapore

Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6:30 AM to 10:00 PM.
  • Parking height restrictions apply.

    Guests can rest easy knowing there's a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast, lunch, and dinner.

    The property affirms that it follows sanitization practices of SG Clean (Singapore) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    Deposit: SGD 50.00 per day

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Buffet breakfast is offered for an extra charge of SGD 29 per person (approximately)

    Babysitting/childcare is available for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Carlton City Hotel Singapore, Singapore

    • Does Carlton City Hotel Singapore offer free cancellation for a full refund?
      Yes, Carlton City Hotel Singapore does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Carlton City Hotel Singapore currently open?
      This property is closed from July 6 2020 to September 13 2020 (dates subject to change).
    • Is parking offered at Carlton City Hotel Singapore?
      Yes, there's free self parking.
    • Is there a pool at Carlton City Hotel Singapore?
      Yes, there's an outdoor pool. Guests have pool access from 6:30 AM to 10:00 PM.
    • Are pets allowed at Carlton City Hotel Singapore?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Carlton City Hotel Singapore?
      You can check in from 2:00 PM to 2:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Carlton City Hotel Singapore?
      Yes, there's an onsite restaurant.
    • What is there to do near Carlton City Hotel Singapore?
      Recommended spots to visit include Maxwell Food Centre (10-min walk) and Chinatown Heritage Center (13-min walk), along with Boat Quay (1.1 mi) and Merlion Park (1.1 mi).

    Recent reviews

    Fabulous 8.8 From 783 reviews

    Fair 4.0
    Abysmal experience at a luxury hotel at high price
    I rarely have time to write a review, but this expense warrants one. I travel all over the world for pleasure and business, stay in hotels of various star ratings from a guest house in Bali to 5 star hotels in NYC. In all my time I have never encountered such an abysmal experience. Thing went south from the get go. I had to wait for over 30 minutes to speak to a person at checkin when there was literally only one person ahead of me. I know that could happen in a hotel like Marriott in NYC around checkout time when there are 50 people trying to check out, but there was really no apparent reason here. I don’t think I have ever waited that long to check in. Finally, when I was able to approach the checkin counter at around 6:30pm, I was told that the room that I have booked 6 months in advance is not available and they would only be able to check me in at 10pm on New Years Eve! I asked if I heard this correctly as that did not make any sense as the check in is at 3pm. How could that be possible if I had a confirmed booking at a premium hotel with a $400 a night room price tag. They said sorry we can’t help you can you please stand aside so I can help the next person… I was so shocked that I did not even know what to say. I only had one night in Singapore and I wanted to watch the sunset from my beautiful suite and go explore the city ASAP instead of dealing with this nonsense. It was for that exact purpose that I.... and there is not enough space to write a proper revi
    Anton, ca1 night trip
    Exceptional 10.0
    Two Nights Stay
    caRomance trip
    Good 6.0
    Not as good as before
    We booked 2 rooms and stayed 4D 3N there in total. The hotel's condition looks ok at first. However, the room cleanness and front desk staff service would need to improve. A bunch of insects (not alive) found in the bathtub. A spider webbing inside the closet. Water pressure very weak and no hot water in the shower.
    hk2 night family trip
    Exceptional 10.0
    amazing hotel
    Amazing, nice, clean hotel. Strategic location.
    Lioe, us2 night trip
    Exceptional 10.0
    Exceeded all expectations!
    The experience was beyond our expectations from beginning to end. The staff are outstanding. The room was amazing. The club was so so nice with such great bites and drinks. The experience could have not been better. We really were in what we feel is one of thw most amazing hotels in Singapore.
    Elisa, us2 night trip
    Very Good 8.0
    Upon arrival, we were upgraded and it made our stay in the hotel very pleasant. Everyone is very helpful.
    Tim, hk4 night trip
    Very Good 8.0
    Good Hotel close to ChinaTown
    Excellent Hotel close walking distance to ChinaTown
    DAVID, au1 night trip
    Exceptional 10.0
    place.was amazing... get a club room with breakfast included. Also afternoon lite dinner and drinks
    Thomas, us4 night trip
    Exceptional 10.0
    Great place great staff love this hotel
    Amazing stay. I wasn’t well why we were there and the staff couldn’t do enough for us. Fantastic hotel exceptionally clean. Great location too. I normally stay towards raffles but from now on il stay down the Carlton city. So many places to eat and drink and very reasonable priced.
    Ben, gb5 night family trip
    Exceptional 10.0
    Friendly Comfortable Hotel
    All the staff extremely friendly the room was clean and comfortable, well sound proofed. Would stay again
    Robert, gb2 night trip

    Carlton City Hotel Singapore, Singapore

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