Chelsea Cloisters offers a great location, putting you within just a 10-minute walk of Victoria and Albert Museum and Sloane Square. You can relax with a drink at one of the 2 bars/lounges, and the 2 restaurants are nice spots to grab a bite to eat. Apartments feature bonuses like washers/dryers, refrigerators, and microwaves. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: South Kensington Underground Station is 7 minutes and Sloane Square Underground Station is 11 minutes.
Check-in start time: 3:00 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 18
Check-out time is 10:30 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Property amenities
Internet
WiFi available (GBP 10.00 per day)
Parking and transportation
Self parking on site (GBP 45.00 per day)
Kitchenette
Refrigerator
Stovetop
Microwave
Coffee/tea maker
Cookware/dishes/utensils
Electric kettle
Dining
2 restaurants
2 bars/lounges
Bedrooms
Bed sheets provided
Bathrooms
Shower/tub combination
Hair dryer
Soap
Toilet paper
Free toiletries
Shampoo
Towels provided
Entertainment
Flat-screen TV with satellite service
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Work spaces
Desk
Comfort
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
Elevator
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Limited housekeeping
Multilingual staff
Iron/ironing board
Phone
Luggage storage
Safe at front desk
Porter/bellhop
24-hour front desk
Location highlights
Near the airport
Near a metro station
Near a train station
In the business district
In the city center
In the entertainment district
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
General
250 rooms
9 floors
1 building
Individually decorated
Individually furnished
Fees & policies
Optional extras
WiFi is available in guestrooms for GBP 10.00 per day (rates may vary)
WiFi is available in public areas for GBP 10.00 per day (rates may vary)
Children & extra beds
Cribs/infant beds are available for GBP 20.0 per day
Parking
Self parking costs GBP 45.00 per day
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This hotel will place an authorization for the amount of 1 night's stay for any bookings where payment for the stay will be made on site instead of at the time of booking.
Also known as
Chelsea Cloisters
Chelsea Cloisters Apartment
Cloisters Chelsea
Chelsea Cloisters Hotel London
Chelsea Cloisters London, England
Chelsea Cloisters Hotel London
Chelsea Cloisters London
Chelsea Cloisters London
Chelsea Cloisters Aparthotel
Chelsea Cloisters Aparthotel London
Frequently asked questions
Does Chelsea Cloisters offer free cancellation for a full refund?
Yes, Chelsea Cloisters does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Chelsea Cloisters?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Chelsea Cloisters?
Yes. Self parking costs GBP 45.00 per day.
What are the check-in and check-out times at Chelsea Cloisters?
Check-in start time: 3:00 PM; Check-in end time: 2 AM. Check-out time is 10:30 AM. Contactless check-in and check-out are available.
What is there to do at Chelsea Cloisters and nearby?
Chelsea Cloisters has 2 bars.
Are there restaurants at or near Chelsea Cloisters?
Yes, there are 2 onsite restaurants.
Does Chelsea Cloisters have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.
What's the area around Chelsea Cloisters like?
Chelsea Cloisters is in London City Centre, a short 7-minute walk from South Kensington Underground Station and 10 minutes' walk from Natural History Museum. Travelers give top marks for the aparthotel's prime location.
Chelsea Cloisters Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
6.8/10
Staff & service
6.8/10
Amenities
6.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
4/10 Fair
23 Dec 2024
steve
steve, 1-night trip
Verified Hotels.com guest review
4/10 Fair
21 Dec 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
21 Dec 2024
Variable Quality, Not Worth The Rack Rate
You will stay at Chelsea Cloisters because of the convenient location as I have done many times (four times in the last month) so you will ignore the check-in staff who replicate BOTs. You will also ignore the random quality of the rooms-my last one had a pane of glass missing with hole covered in cling film. These planned aren’t worth the rack rate-look for a last minute price is my advice.
richard
richard, 1-night business trip
Verified Hotels.com guest review
6/10 Good
23 Nov 2024
Good unfortunately there was work going on outside our room in the road so very noisy
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
6/10 Good
22 Nov 2024
Good location, needs attention to the details
Good location. Front desk staff were helpful.
Bedrooms are small. There was no curtain in one of the bathrooms so the builders opposite could see anyone in there.
There was bad condensation problem with mold on the windows. Housekeeping did a good job cleaning when we complained. There was no long hanging in the wardrobes nor any coat hooks. The kitchenette was sparsely equipped. There was a microwave oven, but it lacked the convection function needed to heat many ready meals supplied in foil trays. Two of the three lifts were out of order for the duration of my stat and the one working one was very slow. The street noise was very loud in the evenings.
Kim
Kim, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
17 Nov 2024
Tired but functional
The facilities were tired, paint peeling in the bathroom, impossible to read the controls on the oven, room was very cramped
Bed was very comfy
Peter
Peter, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
31 Oct 2024
Good value for money
K M R
K M R, 1-night family trip
Verified Hotels.com guest review
6/10 Good
31 Oct 2024
I was on the ground floor and it is noisy
K M R
K M R, 1-night trip
Verified Hotels.com guest review
6/10 Good
24 Oct 2024
Was a bed for the night in a central location, but the apartment was dated the bathroom smelt of damp.
The pictures online felt like false advertising, the apartments need a refresh
Was apprehensive from the reviews as was very 50:50
If you just want somewhere central and cheep book it but if you want somewhere clean and nice I wouldn’t
Rosanna
Rosanna, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Oct 2024
Convenient and safe hotel
I was helping my daughter move into an apartment in Chelsea so this location was ideal. Close to supermarkets, pharmacies, South Kensington station very close, Lots od restaurants and easy to get anywhere. The building is old- 1930s but rooms were nicely renovated. I needed to open my window for air circulation and the noise of the street and a crossing sign were present until later evening. Internet was included not extra as I had read in prior reviews. Staff is very nice. Building is clean but just older carpets in main areas etc… Overall great stay.
Caroline
Caroline, 8-night family trip
Verified Hotels.com guest review
8/10 Very good
14 Oct 2024
Tiny flat, HUGE warm welcome.
We were going to a gig at the RAH and wanted somewhere close. Stays in Chelsea are not cheap, but this was great. A lil ‘flat’ with cosy bed and a lovely anniversary welcome with Prosecco, chocolates and even rose petals! Very sweet and lovely. Well done fab staff at Chelsea Cloisters.
Marty
Marty, 1-night trip
Verified Hotels.com guest review
8/10 Very good
5 Oct 2024
Great location! Close to the Tube and restaurants.
Raeanne
Raeanne, 6-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
5 Oct 2024
Great stay, not too far from tube station, good conveniences close by, very affordable
Doug
Doug, 6-night business trip
Verified Hotels.com guest review
8/10 Very good
30 Sep 2024
Safe Location. Great Staff. Large Size. Comfy.
I would definitely stay again. Great staff. Nice sized apartment and futon couch. Lots of amenities and close to the subway. Good, safe neighborhood and grocery store next door. The only cons that it was noisy and very cold. The heat doesn't come on until mid October. We were very cold walking around in our apt. I should have brought it up to staff because they had portable heaters. But I didn't know. I was on the 7th floor and I could hear all the street noise with ease.
You can also tell that it has been remodeled but is waiting on a few final touches, like carpet in the halls, windows and baseboards in the house.
Would still highly recommend.good bang for your buck. Lovely staff and they even let us leave our bags there for the day.
Aja
Aja, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
29 Sep 2024
Accommodation is in a great location and central to tube and sights. Rooms a good size and have a small kitchenette on if staying for more than a couple of nights. Bathroom is very small and could do with upgrading, looking rather shabby and windows need to be double glazed as can hear everything outside. Beds comfortable, unfortunately not the pillows.
Tammy
Tammy, 2-night trip
Verified Hotels.com guest review
2/10 Poor
27 Sep 2024
Really bad, spend a bit extra and sleep better and have decent facilities. Flop house
At best.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Sep 2024
Highly recommend for longer-term stays
This was our 2nd stay at the Cloisters. First was in 2023, and we rebooked this year for 2 weeks. We were not disappointed. It is conveniently located in a nice area, close to city bus stops and the South Kensington tube station. The rooms are well-appointed, clean, and having a washer/dryer in the room is a major perk for a longer term stay! The staff were friendly and welcoming. Top of our list for our next visit to the UK!
Jeris
Jeris, 13-night trip
Verified Hotels.com guest review
2/10 Poor
27 Sep 2024
Wont be staying again. Poor rooms with lack of care to the upkeep.
Shower was horrendous, water came from various gaps in the pipe and soaked the whole room. No hairdryer.
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
23 Sep 2024
Andre
Andre, 11-night trip
Verified Expedia guest review
10/10 Exceptional
21 Sep 2024
Excellent stay - very accommodating staff, immaculate, very convenient location
Carol
Carol, 3-night trip
Verified Hotels.com guest review
6/10 Good
18 Sep 2024
Robert
Robert, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 Sep 2024
Yukiyo
Yukiyo, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Sep 2024
Easy access to the train station
Arlana
Arlana, 3-night trip
Verified Expedia guest review
6/10 Good
14 Sep 2024
The lobby and common areas are extremely dated. The condition of the elevators are disgraceful.