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Hotel Hacienda Ticum

4.0 star property
Tixkokob hotel with 3 outdoor pools and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hacienda Ticum

3 outdoor pools
Breakfast, lunch, dinner served; Mexican cuisine
Suite
Standard Room | Terrace/patio
Garden

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • Room service
  • Airport drop-off service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Arcade/game room
Feel at home
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Premium bedding
  • Bathrobes

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Ceiling fan
Premium bedding
Separate bedroom
Bathrobes
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Balcony or patio
Private pool
Air conditioning
Free cribs/infant beds
Ceiling fan
Premium bedding
2 bedrooms
Bathrobes
  • Sleeps 7
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Suite

Suite

Suite

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Ceiling fan
Premium bedding
Separate bedroom
Bathrobes
Private bathroom
  • 45 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Ceiling fan
Premium bedding
Bathrobes
Private bathroom
Hair dryer
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Ceiling fan
Premium bedding
Bathrobes
Hair dryer
Free bottled water
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

Grand Suite

Grand Suite

Highlights

Balcony or patio
Air conditioning
Ceiling fan
Separate bedroom
Premium bedding
Bathrobes
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Ceiling fan
Premium bedding
2 bedrooms
Bathrobes
Private bathroom
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Bed

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About the area

Map
KM 1.5 Carretera Ekmul - Ruinas de Ake, Tixkokob, YUC, 97470

What's nearby

  • Mérida Cathedral - 37 min drive - 34.0 km
  • Plaza Altabrisa - 38 min drive - 36.9 km
  • U.S. Consulate Merida - 39 min drive - 35.9 km
  • Paseo de Montejo - 41 min drive - 37.6 km
  • La Isla Mérida Cabo Norte - 41 min drive - 40.5 km

Getting around

  • Mérida International Airport (MID) - 62 min drive
  • Airport drop-off service

Restaurants

  • ‪Mc Carthy's - ‬11 min drive
  • ‪Súper taquería "La buena onda - ‬10 min drive
  • ‪Frappería - ‬10 min drive
  • ‪Chocodelish - ‬10 min drive
  • ‪Villa del Carmen - ‬12 min drive

About this property

Hotel Hacienda Ticum

Enjoy your visit to Tixkokob with a stay at Hotel Hacienda Ticum. Guests can indulge in massages at the spa, and Mexican cuisine is served at Hacienda Ticum, which is open for breakfast, lunch, and dinner. Other highlights include 3 outdoor pools, a bar/lounge, and a snack bar/deli.

Languages

English, French, Spanish

At a glance

Hotel size

  • 15 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport drop off from 9:00 AM to 5:00 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Pool table

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Communal living room
  • 3 outdoor pools
  • Arcade/game room
  • Full-service spa

Accessibility

  • Accessible airport shuttle

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Bathrobes
  • Window screens

Sleep well

  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Dining

Hacienda Ticum - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 8 to 10 per person
  • Airport shuttle service is offered for an extra charge of USD 40 per vehicle. Maximum occupancy 4

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
This property accepts credit cards and cash.

Also known as

Hotel Hacienda Ticum Tixkokob
Hotel Hacienda Ticum
Hacienda Ticum Tixkokob
Hacienda Ticum
Hotel Hacienda Ticum Yucatan, Mexico - Tixkokob
Hotel Hacienda Ticum Hotel
Hotel Hacienda Ticum Tixkokob
Hotel Hacienda Ticum Hotel Tixkokob

Frequently asked questions

Does Hotel Hacienda Ticum offer free cancellation for a full refund?
Yes, Hotel Hacienda Ticum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Hacienda Ticum?
Yes, there are 3 outdoor pools.
Are pets allowed at Hotel Hacienda Ticum?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Hacienda Ticum?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Hacienda Ticum?
Yes, a shuttle from the hotel to the airport is available from 9:00 AM to 5:00 PM on request. The charge is USD 40 per vehicle.
What are the check-in and check-out times at Hotel Hacienda Ticum?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Hacienda Ticum and nearby?
Hotel Hacienda Ticum has 3 outdoor pools and a spa, as well as an arcade and a garden.
Are there restaurants at or near Hotel Hacienda Ticum?
Yes, Hacienda Ticum offers Mexican cuisine.
Does Hotel Hacienda Ticum have any outdoor private spaces?
Yes, every room features a balcony or patio.

Hotel Hacienda Ticum Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Poor

We couldn’t get into the place. We arrived and there was no one anywhere on the property. Didn’t seem like there were any guests either. The reception was completely empty. It was very eerie and we drove far out of our way for this place. We left and had to drive all the way to Cancun. Worst experience with a hotel I’ve ever had. Refund my money immediately please. Thank you. Arthur
Arthur, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect hacienda with a beautiful mix of rustic and luxurious. Service was very attentive to all our needs. We stayed in a detached hut, which was a cool (and air conditioned) place for our family of 3.Two gorgeous pools and a lovely palapa let us cool off in the heat of the day. Delicious Yucatecan food from the restaurant for breakfast, lunch, and dinner. Amazing birdwatching on the property. Not much nearby except for Mayan ruins at Ake. But this lovely place IS your escape.
Jeffrey, 3-night family trip
Verified Expedia guest review

6/10 Good

Ok experience - bit akward
Our stay was a bit off of the normal etc Online it’s that check-in was until 12 AM but when we arrived at 10:15 nobody was there. We had to wait outside for 30 minutes and the pitch black and try and look for service to call. Through our entire stay there was no hotel reception so nothing was explained to us about breakfast or any other services etc. At one point the person from the restaurant we asked him if we could do some horses which ended up to be very different experience than he had explained etc.
justine, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Nice get away- if there was some staff
Our stay was a bit off of the normal etc Online it’s that check-in was until 12 AM but when we arrived at 10:15 nobody was there. We had to wait outside for 30 minutes and the pitch black and try and look for service to call. Through our entire stay there was no hotel reception so nothing was explained to us about breakfast or any other services etc. At one point the person from the restaurant we asked him if we could do some horses which ended up to be very different experience than he had explained etc.
justine, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

AB, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Yes stay here.
A lovey place. It seems far away but is close to Merida. The Yucatán is more than beaches. The staff are kind and attentive.The food is really good.You can have a nice massage. Go to the nearby ruins. A peaceful place to be and relax and appreciate the hospitality of Mexico.
Robert, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Everyone and hacienda was beautiful, very peaceful and secluded. Food was great also
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Peaceful. Hope it is kept that way. An spa in the future may be a good idea, as long as it stays quiet and prices don’t increase substantially.
3-night family trip
Verified Expedia guest review

8/10 Very good

The location and staff were friendly, welcoming and generally awesome. The amenities, furniture and attention to detail were lacking. Not 5 star for sure. But a nice lace to stay if you are not expecting luxury.
Guera, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Hacienda
A must stay if you are in the Yucatan. Everything was superior. Staff and food was outstanding. Highly recommend this beautiful hotel.
louise, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Wow.....great quiet place to stay!!
Would stay here again. This place was great. The staff was very friendly....food and drinks were great and cheap. We even arrived 3 hours before check-in and they gave us an upgraded room.
Verified Expedia guest review

10/10 Exceptional

Great place to rest
Great stay
Verified Hotels.com guest review

10/10 Exceptional

Lovely retreat.
Simply perfect stay in a serene location. Can't wait to be back.
Verified Hotels.com guest review

8/10 Very good

secret paradise
fantastic hacienda. very enjoyable and relaxing stay. electricity fault in our mayan room meant we had to move rooms but staff were very helpful. food good. salmon tacos from lunch menu excellent. friendly staff with great English.
Verified Hotels.com guest review

8/10 Very good

Great oasis with the feel of an upscale hacienda. Very peaceful and relaxing (except perhaps for the maniacal dogs in the neighborhood that bark all day). Very attentive service, in particular in the restaurant - it can be almost too attentive if you're not used to five waiters hovering over you.
Verified Hotels.com guest review

8/10 Very good

Mexican Hacienda with a French Touch
This small Hacienda (only 8 rooms and 4 suites) is stylish and very pleasant. The staff is helpful and the dining experience is better than the typical food in Large Haciendas in the Yucatan Peninsula. The Owner of the hotel ("monsieur Phillippe, le propiétaire ") is French, and that influence helps to balance the local customs with quality and style. Recommended
Verified Expedia guest review

10/10 Exceptional

Just the place i was looking for
The staff was very friendly, starting with Aurelio he was very pleasant he made us feel right at home, Guillermo was great & very helpful on giving us direcctions and always making sure we had everything we needed, Ana was very pleasant too, Aurelio has a great staff that knows how to make you feel right at home. and most important i loved their company they are great people to talk to. will definetly return
Verified Expedia guest review

10/10 Exceptional

Une halte a ne pas manqué si vous etes dans le coin ,un endroit vraiment charmant avec un excellent accueil et un tres bon restaurant.
JOSE, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Simon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jorge, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Magnifico lugar
Extraordinario lugar,la habitación muy bonita y el servicio extraordinario. Es un lugar donde vale la pena hospedarte.
Cynthia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

EXTRAORDINARIO HOTEL CON UN SERVICIO EXCEPCIONAL DE TODOS SUS ANFITRIONES
Guillermo mauricio alan de rosenzweig de, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect stay beautiful place with amazing services. We will keep this place in kind as one of our favorite hotels.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Javier, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Erheblicher Renovierungsstau
5 Sterne Niveau bei Preis und Personal. Rest 3 Sterne. Ungepflegter Garten. Meiste Gebäude könnten einen neuen Anstrich gebrauchen. Polster in Hauptpalapa total verschmutzt...Tip: Polsterüberzüge kann man auch mal waschen. Hauppool milchig trübe. Unsere Suite Nr 15 hatte Sitzecke ohne Tisch. Kein Kühlschrank und Kaffeemaschiene ... ist das5 Sterne Niveau ? Terrasse vor der Suite ohne Sonnenschutz oder Sitzmöbel... den ganzen Tag in der prallen Sonne... also nicht benutzbar. Kurzum: eine herbe Entäuschung... frage mich wo die Top-Bewertungen herkommen Hatten 2 Nächte gebucht sind aber nach der ersten Nacht abgereist
Heinz, 2-night trip
Verified Hotels.com guest review