2/10 Poor
28 Feb 2025
Disappointed by Hilton Standards
This hotel was disgusting. Dirty and in the morning I went to shower and when I opened my towel someone’s hair was within. Also, already used hand soap put back in the original box. The noise from the highway is unbearable. I received little to no sleep. It’s very dated and tired within and homeless people walking through the parking lot. Felt unsafe and all around just filthy. Hilton needs to put this hotel on their list of remodels and get their act together when it comes to safety of their customers. The staff is also very understaffed. Only one person at the front servicing customers. The bartender was running around trying to serve a full restaurant and bar. She did her best but the amount of people she was trying to serve was unmanageable. For the amount I paid it was comparable to rates I’d pay at a nice hotel in Brickell or Coconut grove. This hotel is way overpriced as it feels more like a run down motel not a hotel.
Angel
Angel, 1-night business trip
Verified Hotels.com guest review