Very friendly staff and reasonable value for money. Had various issues with my room not being serviced one day (apologies but no compensation, not even a free breakfast), unexpected breakfast charges, and guests and hotel manager smoking in the breakfast area which I thought was smoke free. Also I was unpleasantly surprised to discover that the guests can bring large dogs to stay in the rooms. (No, I am not talking about dogs for people with disabilities). My room was deluxe double but was very small with no balcony. The bathroom was quite nice although with minimal toiletries, consistent with their 2 star rating.