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Upstairs Hotel

3.0 star property
Beach hotel in Ostend City Centre with bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Upstairs Hotel

Lobby sitting area
Children's play area - indoor
Beach
Medium Room, Street View
Beach

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Non-smoking
  • Free WiFi
  • Child-friendly activities
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Arcade/game room
  • Library
  • Front-desk safe
  • Snack bar/deli
  • Concierge services
Feel at home
  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The price is CA $94
CA $107 total
includes taxes & fees
Jan 12 - 13 Jan 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Medium Room

Medium Room

Medium Room

Highlights

Soundproofed
Heating
Refrigerator
Flat-screen TV
Hair dryer
Rainfall showerhead
Private bathroom
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Medium Room, Street View

Medium Room, Street View

Medium Room, Street View

Highlights

Soundproofed
Heating
Refrigerator
Flat-screen TV
Hair dryer
Rainfall showerhead
Private bathroom
Satellite channels
  • 20 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Extra Large Room

Extra Large Room

Extra Large Room

Highlights

Soundproofed
Heating
Refrigerator
Flat-screen TV
Hair dryer
Rainfall showerhead
Private bathroom
Satellite channels
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Penthouse

Penthouse

Penthouse

Highlights

Soundproofed
Heating
Refrigerator
Flat-screen TV
Hair dryer
Rainfall showerhead
Private bathroom
Satellite channels
  • 26 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large Room

Large Room

Large Room

Highlights

Soundproofed
Heating
Refrigerator
Flat-screen TV
Hair dryer
Rainfall showerhead
Private bathroom
Satellite channels
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large Room, Street View

Large Room, Street View

Large Room, Street View

Highlights

Soundproofed
Heating
Refrigerator
Flat-screen TV
Hair dryer
Rainfall showerhead
Private bathroom
Satellite channels
  • 25 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small Room

Small Room

Small Room

Highlights

Soundproofed
Heating
Refrigerator
Flat-screen TV
Hair dryer
Rainfall showerhead
Private bathroom
Satellite channels
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

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Air conditioning
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9.6 out of 10, Exceptional, (82)
The price is CA $95
CA $108 total
includes taxes & fees
Jan 5 - 6 Jan 2025
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About the area

Map
Hertstraat 15, Ostend, 8400

What's nearby

  • Ostend Beach - 2 min walk - 0.2 km
  • Casino Kursaal - 3 min walk - 0.3 km
  • Wapenplein Square - 4 min walk - 0.4 km
  • Ostend Pier - 6 min walk - 0.6 km
  • North Sea Aquarium - 11 min walk - 1.0 km

Getting around

  • Ostende (OST-Ostend-Bruges Intl.) - 12 min drive
  • Brussels Airport (BRU) - 86 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 103 min drive
  • Oostende Station - 14 min walk
  • Oostkamp Station - 24 min drive
  • Zedelgem Station - 24 min drive

Restaurants

  • ‪Manuscript - ‬2 min walk
  • ‪Cafe de Madrid - ‬1 min walk
  • ‪Koekoek - ‬2 min walk
  • ‪Histoires D'O - ‬1 min walk
  • ‪Diplomat - ‬1 min walk

About this property

Upstairs Hotel

Located near a train station, Upstairs Hotel is a great choice for a stay in Ostend. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. A bar/lounge, a snack bar/deli, and a terrace are other highlights.

Languages

Dutch, English, French

At a glance

Hotel size

  • 96 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 1 total)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • Bar/lounge
  • Snack bar/deli

What to do

  • Hiking/biking trails nearby
  • Windsurfing nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Arcade/game room
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating

Sleep well

  • Soundproofed rooms
  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 5.00 per room, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 13.50 for children

Children & extra beds

  • Cribs/infant beds are available for EUR 13.5 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 16.50 per pet, per night

Policies

This property accepts credit cards and cash.

Also known as

Upstairs Hotel Ostend
Upstairs Ostend
Upstairs Hotel Hotel
Upstairs Hotel Ostend
Upstairs Hotel Hotel Ostend

Frequently asked questions

Does Upstairs Hotel offer free cancellation for a full refund?
Yes, Upstairs Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Upstairs Hotel?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 16.50 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Upstairs Hotel?
Sorry, there's no onsite parking at Upstairs Hotel.
What are the check-in and check-out times at Upstairs Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Upstairs Hotel?
No, this hotel doesn't have a casino, but Casino Kursaal (3-min walk) and Grand Casino Middelkerke (12-min drive) are both nearby.
What is there to do at Upstairs Hotel and nearby?
Have fun with nearby activities like hiking and windsurfing. Additional recreation nearby includes casino gaming. Upstairs Hotel also has an arcade.
What's the area around Upstairs Hotel like?
Upstairs Hotel is a short 2-minute walk from Ostend Beach and 3 minutes' walk from Casino Kursaal.

Upstairs Hotel Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

sabine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Upstairs hotel was a very stylish and fun hotel just steps from the beach. The staff was really friendly and helpful! One small point is if you do book one of the small/cheap rooms, they aren't easily accessible via the lifts. You will need to go down a couple of flights of stairs which can be tough with heavy luggage. Otherwise I highly recommend this hotel when staying in Ostend!
daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place
David, 2-night trip
Verified Expedia guest review

2/10 Poor

Pay more for less
I booked at noon for the night. One hour later I receive a call that my payment was refused... In the train there was nothing I could do apart of paying at arrival... At the check in I had to pay 30 euro more... For a room where the shower is switching on every 5 minutes and a TV that switches off at the same pace... And to finish I be been awaken by a crazy cleaning machine ... What a hell
Laurent, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Haley, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Charley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean room, very good facilities
Antonia, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Jun, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ana, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aline, 1-night trip
Verified Expedia guest review

8/10 Very good

I did not like to wait for the lift which was taken over by cleaners when demand was high for breakfast. Cleaners equipment should not be in lifts at high demand times
Robert, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Neil, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I was able to book my room extremely last minute, and the price was amazing and when I got to the room, it was gorgeous with two balconies on the very top floor. I could not be happier with this booking. I would’ve stayed the whole week if I knew about it earlier.
Dr. Stephen, 1-night trip
Verified Expedia guest review

10/10 Exceptional

ANTOINE, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Thomas, 9-night trip
Verified Expedia guest review

8/10 Very good

Beachfront hotel, centrally located
A nice hotel very close to the beach. As a previous reviewer said, it has a contemporary industrial feel to it (think black metal shelving & concrete grey industrial vibes) but with yellow pops of color (towels and toiletries). There is a large yellow children’s slide in the lower lobby area that seemed to be a big hit w/ families. Positives: —Friendly and helpful front desk —Very convenient location— many restaurants nearby and a supermarket one block over. —Breakfast was great, would recommend—make sure to tell the front desk the night before if you plan to have breakfast in the hotel. —No parking attached to the hotel but ample paid parking just around the corner, approximately 25 Euro’s per 24 hours, which is fairly normal for secure and centrally located parking in major European cities. Minor Downsides: —Cleaning could have been a little better— some dust on the shelving that stood out on the black shelving, but nothing major. —There is no telephone in the room (which can be a hassle if you need to get in touch w/ the front desk) —There is no coffee machine or hot water kettle to make a cup of coffee or tea, so plan ahead if that is important to you. Overall a nice place to stay— would recommend for the quick access to the beach, friendly vibe, and great breakfast.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Good location n stay
Hotel is quite new so everything was still new. The room was very spacious but the bed was not very comfortable. Note that there is a fridge but no coffee n tea facilities. Breakfast was worth it with a good variety. The slide was fun for my 5year old kid. The location is near the beach.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic hotel
This was a wonderful find. Only stayed one night but would happily stay longer. The rooms are pretty basic but impressively decorated. The bathroom is functional with a great shower. Beds were comfortable. Loved the interior decor, and fun layout, had a contemporary industrial feel, lots of fun, including indoor slide. Staff really helpful and friend and spoke English. Didn’t stay for breakfast but had a peak and looked impressive. Parking can be expensive but arriving late, found a street parking spot nearby and by leaving before 9am, parking was free. (Park after 9pm, leave before 9am) Met the owner who was really nice and tried his fantastic Van Bulck organic beer! Location is twenty yards from beach and not much further to town centre.
Chris, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel
Nice hotel in a great location and with very friendly service. The room we got was comfy but a bit dark and had no direct access via the elevator so in case of heavy luggage not the best option.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Juergen, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Heel goed!!!
2-night trip with friends
Verified Expedia guest review

4/10 Fair

Parking was not included and the it was suggested by the front desk that we park a mile away for free parking.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Fabulous stay
Great location for us as we were attending a concert at the nearby theatre (4 minute walk). Sea front and bars all within a few minutes walk. Staff fantastic - helpful kind and cheerful
June, 1-night trip
Verified Hotels.com guest review

6/10 Good

Loved the decor and common areas, very trendy place and brilliant location and price for our stay, but our room was missing aircon, we did not sleep well due to the temperatures. Also the wifi at the hotel was intermittent, luckily I managed to get on long enough to check in for my flight home so didnt have to complain at reception. I have to say the reception staff were a little unfriendly and disinterested when we encountered them so glad not much interaction was required...
3-night romance trip
Verified Ebookers guest review