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Hotel Doña Esther

3.0 star property
Hotel with restaurant, near Plaza de Ponchos

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Doña Esther

Terrace/patio
View from room
Family Quadruple Room, 1 Bedroom
Gift shop
Lounge
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Free breakfast
    Free breakfast
  • Non-smoking
    Non-smoking
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Room service
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Library
  • Front-desk safe
  • Laundry service
Feel at home
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is CA $69
CA $97 total
includes taxes & fees
Nov 21 - Nov 22

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Highlights

Deck/patio
Private bathroom
Free bottled water
Daily housekeeping
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room, 1 Bedroom

Family Quadruple Room, 1 Bedroom

Family Quadruple Room, 1 Bedroom

Highlights

Deck/patio
Sofa bed - single
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Twin Beds

Highlights

Deck/patio
Sofa bed
Private bathroom
Free bottled water
Daily housekeeping
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Triple Room, Multiple Beds

Free WiFi, bed sheets

Classic Triple Room, Multiple Beds

Highlights

Deck/patio
Sofa bed
Private bathroom
Free bottled water
Daily housekeeping
  • 27 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Classic Triple Room, 3 Twin Beds

Free WiFi, bed sheets

Classic Triple Room, 3 Twin Beds

Highlights

Deck/patio
Sofa bed
Private bathroom
Free bottled water
Daily housekeeping
  • 30 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Front of property
Hotel Otavalo
Free breakfast
Parking available
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (46)
The price is CA $133
CA $148 total
includes taxes & fees
Dec 1 - Dec 2
Hotel Otavalo
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About the area

Map
Juan Montalvo 4-44, Simon Bolivar, Otavalo, Imbabura, 100201

What's nearby

  • Instituto Otavaleño de Antropología - 1 min walk - 0.1 km
  • Plaza de Ponchos - 8 min walk - 0.7 km
  • Condor Park - 5 min drive - 4.1 km
  • Peguche Waterfall - 6 min drive - 5.0 km
  • El Lechero - 7 min drive - 3.3 km

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 109 min drive
  • Ibarra Station - 25 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Café Rio Intag - ‬12 min drive
  • ‪Quino Restaurant - ‬1 min walk
  • ‪Balcon de Imbabura - ‬8 min walk
  • ‪Cafetería Sisa - ‬3 min walk
  • ‪La tabilta del tartaro - ‬17 min walk

About this property

Hotel Doña Esther

Take in the views from the rooftop terrace when you stay at Hotel Doña Esther. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. A terrace and a garden are other highlights.

Languages

Dutch, English, Spanish

At a glance

Hotel size

  • 13 rooms

Arriving/Leaving

  • Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The property charges 4 percent for credit card payments
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay free
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Motorcycle parking only on site
  • Offsite parking within 49 ft (USD 4 per night)

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:30 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Hiking/biking trails
  • Mountain biking nearby
  • Mountain climbing nearby
  • Horse riding nearby
  • Hot springs nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Bicycle parking

Accessibility

  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only

Room amenities

Sleep well

  • Bed sheets provided

What to enjoy

  • Deck or patio

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 55 per vehicle (one-way, maximum occupancy 4)
  • Area shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 4 percent

Children & extra beds

  • Cribs/infant beds are available for USD 5.0 per night
  • Rollaway beds are available for USD 12 per day

Parking

  • Parking is available nearby and costs USD 4 per night (49 ft away)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Doña Esther Otavalo
Doña Esther Otavalo
Doña Esther
Hotel Doña Esther Hotel
Hotel Doña Esther Otavalo
Hotel Doña Esther Hotel Otavalo

Frequently asked questions

Does Hotel Doña Esther offer free cancellation for a full refund?
Yes, Hotel Doña Esther does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Doña Esther?
Yes, pets stay free.
Is airport shuttle service offered by Hotel Doña Esther?
Yes, an airport shuttle is available. The charge is USD 55 per vehicle one-way.
What are the check-in and check-out times at Hotel Doña Esther?
Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.
What is there to do at Hotel Doña Esther and nearby?
Have fun during the warmer months with activities such as hiking. Additional recreation nearby includes hot springs. Hotel Doña Esther also has a garden.
Are there restaurants at or near Hotel Doña Esther?
Yes, there's an onsite restaurant.
Does Hotel Doña Esther have any outdoor private spaces?
Yes, every room features a deck or patio.
What's the area around Hotel Doña Esther like?
Hotel Doña Esther is a short 8-minute walk from Plaza de Ponchos and 9 minutes' walk from Galeria Gabriel Ceballos Ulloa.

Hotel Doña Esther Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staffRestaurantFoodBreakfastLocationRoomShowerBedTowns

What guests liked

  • Breakfast was one of the best, with many options and ample portions, and was a highlight of the stay. (4 reviews)
romieromieFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

A very pretty hotel in a quiet location near the main square. Lucy and Wendy were really friendly and helpful. The restaurant was fantastic, great quality for a very reasonable price. Would definitely stay here again.
Diana, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Lesley, 4-night trip
Verified Expedia guest review

8/10 Very good

Excellent staff, good restaurant and a very convenient location
Dylan, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

This is a lovely hotel with friendly, helpful staff. The restaurant is top notch too. I highly recommend this place!
Audrey, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Brilliant hostel, great location, good food.
Doña Esther was lovely. I requested a quiet room and had a great night’s sleep. The bed was comfy and, although the weather was a bit chilly in the evening, they provided a thick extra blanket for the bed, so I was plenty warm enough to sleep. The shower had lots of lovely warm water and internet was reliable. Even better, the on-site restaurant was brilliant. Breakfast was lovely but the evening meal even better. Really delicious food. I would definitely stay again.
Rhian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We love this place! Wonderful shower, great staff, food is delicious and centrally located. We came once and returned within 2 weeks. Really like it here!
Emily, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

This place is a true hidden gem. It has a beautiful courtyard, delicious food, and wonderful staff. The rooms are very clean and have antique locks and keys. The bed was really comfortable and the shower was nice and hot. The restaurant has a brick oven and great food. I will definitely return.
Emily, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel. Very clean and thoughtful touches like filtered water for guests. Restaurant is excellent. Staff was wonderful and really helped us out when I had a health issue during our stay. Would highly recommend!
mark, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hostal Dona Esther is in an excellent location for a stay in Otavalo. Though close to the activity, the courtyard creates a quiet, peaceful atmosphere. The rooftop terrace is nice for views and hanging out. There is a covered section in case its raining. Lucy and all the staff were excellent, attentive, helpful with all things. The included breakfast allowed for many options and was ample and delicious. Dinner is one of the best in Otavalo. Rooms are smallish, but adequate, hot water plentiful, daily service. Purified water is available. Wonderful place, all you need.
Molly, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

blake, 1-night trip
Verified Expedia guest review

10/10 Exceptional

thanks
JUAN MARTIN, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Cute hotel! Restaurant was great! We had trouble locating the hotel and had to ask local business, but the pin drop did take us as close as could be. Not good signage when it’s dark out.
Rena, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff and the owners were very friendly and informative. Staff went out of way to assist us. Great breakfast.
Lil, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great spot!
Lovely spot, close to the market.The staff was extremely helpful. Really enjoyed our stay!
Elizabeth, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Okay for 1 night
Very small hotel but nice location. The only complaint we had was there was a dog that barked almost all night and kept us awake! It’s quite open aired so we heard every noise.
Connie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff is amazing. The location is excellent. The food was unbelievable and totally delicious.
James, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Lovely historic hotel. Great location. Very good restaurant. Helpful staff.
1-night family trip
Verified Expedia guest review

8/10 Very good

Nice , clean and great location
This place is right in the middle of the town, walking distance to the famous Saturday market, close to restaurants, very nice and helpful staff, the room is basic nothing fancy but very clean and there’s hot water, very good breakfast. I highly recommend this place especially for mid budget.
Maryam, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Property is mostly charming and the staff is fantastic-Lucy, Vladamir and the rest were great. Property is a little downtrodden however and we felt quite expensive for Ecuador. Parking costs $4 per day but they charge extra for additional hours. Cleanliness could be improved but not bad overall. Food is good especially pizza and breakfast. Location is great right next to the market. We ended up paying about $50 per night with the parking added in. Should be no more than $35
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay in Otavalo
Very comfortable stay, no problems,staff very welcoming and informative. Excellent restaurant, so good we ate there two nights, luggage storage after we checked out. Good location near Parque Bolivar
Malcolm, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

One of the nicest places to stay in Otavalo
A lovely colonial-style building with rooms around a courtyard in a central location just a few blocks away from Plaza de los Ponchos. Some rooms face the street, which offer a window with a view of the street, but are noisier than the interior rooms. The in-house restaurant is excellent with a variety of dishes for most any taste including delicious thin-crust pizzas cooked in a wood-fired oven. The breakfast is excellent and includes tasty coffee or a variety of teas. Filtered water awaits you in your room when you arrive, so there is no need to run out to fill your water bottle after a long day. Friendly and helpful staff. Nice clean rooms. This was my fourth stay in four years. I keep going back since it's one of the nicest places to stay in Otavalo (I've also stayed at two other places in Otavalo, but now this is my favorite).
David, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great service, friendly staff. Beautiful surroundings
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excleent stay. Super staff. Restaurant was great. I would definitely stay again.
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Very friendly staff, welcoming and helpful. Great location, pleasant decor and comfortable beds. Would definitely return!
Thomas, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

Staff are very friendly. Good location. Restaurant onsite is excellent. Breakfast and dinner (pizza).
Riaan, 2-night trip with friends
Verified Expedia guest review