2/10 Poor
23 Mar 2025
It took hours for room service. They knew we needed bedding for the sofa bed and they didn’t care to come up with the bedding. I waited 45 mins at the front desk with very rude staff. For as much money as they charge.. they should be more polite and accommodating.
The staff were very rude. The way they talked and treated all the people that came into contact with them was very alarming.
I was very disappointed. Will never stay there again. I would suggest others to stay elsewhere on the beach because this place just was not it!
Bethany
Bethany, 1-night family trip
Verified Hotels.com guest review