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Crowne Plaza Albany - The Desmond Hotel by IHG

Hotel with indoor pool, near Colonie Center Mall

Choose dates to view prices

Tue, Dec 23
Sat, Dec 27
December 2025
22
January 2026
In the heart of Albany, Crowne Plaza Albany - The Desmond Hotel is a vibrant retreat. Dine on American cuisine at Mr. D's, relax by the lobby fireplace, and unwind with a cocktail at the bar or an invigorating workout in the 24-hour gym.
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • Free area shuttle
  • 24-hour fitness center
  • 24-hour business center
  • Conference center
  • 14 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
CA $157
CA $180 total
includes taxes & fees
Jan 4 - Jan 5, 2026

Room options

Showing 25 of 25 rooms
Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Standard Room

Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Twin Bed OR 2 Queen Beds
Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed
Free toiletries, hair dryer, towels, soap
Standard Room, 2 Queen Beds
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

Wonderful

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds
Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible) | Bathroom
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Excellent

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds
Free toiletries, hair dryer, towels, soap
Executive Suite, 1 King Bed
Executive Suite, 1 King Bed
Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Exceptional

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
LCD TV
  • Sleeps 4
  • 1 King Bed
Free toiletries, hair dryer, towels, soap
Duplex, 1 King Bed (Suite)
Duplex, 1 King Bed (Suite)
Duplex, 1 King Bed (Suite)

Duplex, 1 King Bed (Suite)

Exceptional

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
  • Sleeps 4
  • 1 King Bed
Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed with Sofa bed

Exceptional

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 Queen Bed with Sofa bed

Wonderful

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
Free toiletries, hair dryer, towels, soap
Standard Room, 1 King Bed (Top Floor) | View from room
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Top Floor)

Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed
Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed
Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds
Free toiletries, hair dryer, towels, soap
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Very good

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed
Free toiletries, hair dryer, towels, soap
Junior Suite, 1 King Bed, Accessible Bathtub (Mobility)
Junior Suite, 1 King Bed, Accessible Bathtub (Mobility)
Junior Suite, 1 King Bed, Accessible Bathtub (Mobility)

Junior Suite, 1 King Bed, Accessible Bathtub (Mobility)

Very good

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

Executive King Suite

  • Sleeps 4

Standard Room, 2 Queen Beds

  • Sleeps 4

Duplex King Suite

  • Sleeps 4

Twin Room - Mobility Access

  • Sleeps 4

Standard Queen Room With Mobility Accessible Tub

  • Sleeps 2

Junior Queen Suite With Sofa Bed

  • Sleeps 4

Junior King Suite With Mobility Accessible Tub

  • Sleeps 4

Mobility Accessible Standard King Room with Tub

  • Sleeps 2

Standard King Room

  • Sleeps 2

Standard King Room-Top Floor

  • Sleeps 2

2 Queen Beds Standard Mobility Accessible Roll-in Shower

  • Sleeps 4

Junior King Suite with Sofa Bed

  • Sleeps 4

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About the area

Map
660 Albany Shaker Rd, Albany, NY, 12211

What's nearby

  • Watervliet Shaker National Historic Site - 3 min drive - 3.2 km
  • Shaker Heritage Society - 3 min drive - 3.2 km
  • Colonie Center Mall - 3 min drive - 3.3 km
  • New York National Guard Headquarters - 3 min drive - 2.9 km
  • University at Albany - 6 min drive - 9.0 km

Getting around

  • Albany Intl. Airport (ALB) - 7 min drive
  • Schenectady, NY (SCH-Schenectady County) - 27 min drive
  • Hudson, NY (HCC-Columbia County) - 42 min drive
  • Albany-Rensselaer Station - 19 min drive
  • Schenectady Station - 20 min drive
  • Albany International Airport Station - 28 min walk
  • Free airport shuttle
  • Free area shuttle

Restaurants

  • ‪Olive Garden - ‬14 min walk
  • ‪The Tavern at the Desmond - ‬1 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Dunkin' - ‬13 min walk
  • ‪LongHorn Steakhouse - ‬20 min walk

About this property

Crowne Plaza Albany - The Desmond Hotel by IHG

Located just 1.5 mi (2.5 km) from the airport, Crowne Plaza Albany - The Desmond Hotel by IHG offers a free shuttle (available 24 hours). The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Mr. D's, which serves American cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a 24-hour fitness center, and a fitness center. The helpful staff and restaurant get great marks from fellow travelers.

At a glance

Hotel size

    • 322 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 95 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

    • Onsite parking available only on request
    • Free onsite self parking
    • Uncovered onsite extended parking (USD 15 per day)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site

Transfers

    • Free airport shuttle on request (available 24 hours)*

Offsite

    • Free area shuttle within 3 miles

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–11:30 AM on weekdays and 7:00 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Free local shuttle
  • Children's menu

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 14 meeting rooms
  • Computer station
  • Conference center (23433 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Built in 1974
  • ATM/banking
  • Garden
  • Fireplace in lobby
  • 24-hour fitness center
  • An indoor pool
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 12 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 32
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone
  • Desk chair

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Mr. D's - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 8 to 13 for adults, and USD 5 to 12 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Uncovered extended parking costs USD 15 per day
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Desmond
Desmond Albany
Desmond Hotel
Desmond Hotel Albany
Hotel Desmond
The Desmond Hotel Conference Center
The Desmond Hotel Albany
Crowne Plaza Albany The Desmond Hotel
Crowne Plaza Albany The Desmond Hotel an IHG Hotel
Crowne Plaza Albany - The Desmond Hotel by IHG Hotel
Crowne Plaza Albany - The Desmond Hotel by IHG Albany
Crowne Plaza Albany - The Desmond Hotel by IHG Hotel Albany

Frequently asked questions

Does Crowne Plaza Albany - The Desmond Hotel by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Albany - The Desmond Hotel by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Albany - The Desmond Hotel by IHG?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Crowne Plaza Albany - The Desmond Hotel by IHG?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 95 lbs per pet. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Crowne Plaza Albany - The Desmond Hotel by IHG?

Yes, there's free self parking. Electric vehicle charging is available.

Is airport shuttle service offered by Crowne Plaza Albany - The Desmond Hotel by IHG?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Crowne Plaza Albany - The Desmond Hotel by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Crowne Plaza Albany - The Desmond Hotel by IHG?

No, this hotel doesn't have a casino, but Rivers Casino & Resort (20-min drive) is nearby.

What is there to do at Crowne Plaza Albany - The Desmond Hotel by IHG and nearby?

Crowne Plaza Albany - The Desmond Hotel by IHG has an indoor pool and a 24-hour fitness center, as well as a garden.

Are there restaurants at or near Crowne Plaza Albany - The Desmond Hotel by IHG?

Yes, Mr. D's offers American cuisine.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Crowne Plaza Albany - The Desmond Hotel by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • The airport shuttle service was convenient, timely, and very responsive to all flights. (23 reviews)
  • The on-site restaurant offered excellent dining experiences with great food and service. (19 reviews)
  • Breakfast was consistently praised as excellent, delicious, and superb by multiple guests. (17 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

RoomService staffRestaurantFoodAirportBedBathroomBreakfastWeddingLobby

10/10 Exceptional

Room was clean, comfy and staff was friendly
Giuseppina, 1-night trip

10/10 Exceptional

Very clean rooms and friendly staff
Jessica, 1-night trip

10/10 Exceptional

Love the little shop in the lobby
Jennifer, 1-night trip

10/10 Exceptional

Nice place with lovely staff.
Frances, 1-night trip

10/10 Exceptional

excellent rooms, great restaurant and very friendly staff
margaret, 1-night trip

10/10 Exceptional

Huge property, really close to the airport. The room was super clean and comfortable.
Rebecca, 1-night trip

10/10 Exceptional

Excellent hotel, great service.
CARLOS G., 1-night trip

10/10 Exceptional

Clean and staff was responsive and kind.
Sheneikwa, 2-night trip

10/10 Exceptional

Everything was super chill, enjoyed my stay!
Harrielle, 2-night trip

10/10 Exceptional

Great stay

Place was clean, staff was friendly. We had no issues at all and would definitely stay here again. Wish we tried the restaurant but we didn’t have time unfortunately.
Marc, 1-night trip

10/10 Exceptional

One of the prettiest crown review plazas ever stayed at.
Dawn, 1-night trip

10/10 Exceptional

Had a wonderful stay! The staff were friendly, the room was spotless and comfortable, and the location was perfect. Would definitely stay here again.
Ying, 1-night trip

10/10 Exceptional

Wonderful stay and helpful staff.
Karyse, 1-night trip

10/10 Exceptional

Very close to airport with great shuttle service
Josephine, 1-night trip

10/10 Exceptional

Breakfast, food was fabulous. Excellent cook, great waitresses, great friendly and welcoming front desk overall excellent experience.
Vincent, 1-night trip

10/10 Exceptional

The pool was just perfect and the courtyard downstairs are wonderful.
Austin, 1-night trip

10/10 Exceptional

Elegantly decorated hotel. The rooms were clean and spacious. Front desk staff was friendly and professional and made check in easy. Everything exceeded my expectations. A truly memorable stay! I highly recommend the Crown Plaza for anyone visiting the Albany/Troy area.
Tanya, 2-night trip

10/10 Exceptional

Great spot for a park and stay.
Thomas, 1-night trip

10/10 Exceptional

We are repeat customers because it is a very comfortable hotel with great staff snd a wonderful restaurant.
margaret, 1-night trip

10/10 Exceptional

It gave me everything I needed.
Ashley, 2-night trip

10/10 Exceptional

We loved the uniqueness of the hotel
Victoria, 2-night trip

10/10 Exceptional

Just a nice hotel
Regina, 1-night trip

10/10 Exceptional

I love staying here. Always a nice stay. Place is beautiful with their live plants indoor. Quiet, pet friendly and delicious food at the restaurant on site.
Wendy, 1-night trip

10/10 Exceptional

The staff and shuttle drivers are great.
Deborah, 1-night trip

10/10 Exceptional

It is a beautiful property well taken care of. Friendly staff and comfortable rooms. They also have a 24 hr a day airport shuttle.
Martin, 1-night trip