Indulge in a delicious meal at the on-site restaurant then explore nearby art museums. Relax afterwards with helpful staff and convenient concierge services.
Museo Nacional Centro de Arte Reina Sofía - 12 min walk
El Retiro Park - 20 min walk
Prado Museum - 3 min drive
Gran Via - 4 min drive
Puerta del Sol - 4 min drive
Getting around
Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive
Madrid Delicias Station - 8 min walk
Madrid (XOC-Atocha Train Station) - 8 min walk
Atocha Cercanías Station - 11 min walk
Palos de la Frontera Station - 8 min walk
Delicias Station - 10 min walk
Menendez Pelayo Station - 11 min walk
Area shuttle (surcharge)
Restaurants
Cercanías Delicias - 8 min walk
El Rincón Asturiano - 7 min walk
Bodegas Rosell - 6 min walk
Spoiler Bar - 6 min walk
La Taguara - 1 min walk
About this property
Rafaelhoteles Atocha
When you stay at Rafaelhoteles Atocha, you'll be just a 5-minute drive from Gran Via and El Retiro Park. After getting a workout at the 24-hour fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A snack bar/deli, a terrace, and a garden are other highlights. Fellow travelers love the helpful staff. Public transportation is just a short walk: Palos de la Frontera Station is 8 minutes and Delicias Station is 10 minutes.
Languages
English, Spanish
At a glance
Hotel size
245 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite self parking (EUR 22 per night)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Offsite
Area shuttle*
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Working away
12 meeting rooms
Conference center (11485 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 1998
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
24-hour fitness center
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Bidet
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 16 for adults and EUR 5 for children
Area shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for EUR 42.9 per day
Parking
Covered self parking costs EUR 22 per night
Policies
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Rafaelhoteles
Rafaelhoteles Atocha
Rafaelhoteles Hotel
Rafaelhoteles Hotel Atocha
Atocha Hotel Rafael
Hotel Rafael Atocha
Rafaelhoteles Atocha Hotel Madrid
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel
Rafaelhoteles Atocha Hotel
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel Madrid
Frequently asked questions
Does Rafaelhoteles Atocha offer free cancellation for a full refund?
Yes, Rafaelhoteles Atocha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Rafaelhoteles Atocha?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Rafaelhoteles Atocha?
Yes. Self parking costs EUR 22 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Rafaelhoteles Atocha?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Rafaelhoteles Atocha?
No, this hotel doesn't have a casino, but Casino de Madrid (5-min drive) and Casino Gran Via (5-min drive) are both nearby.
What is there to do at Rafaelhoteles Atocha and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities like a 24-hour fitness center and a garden.
Are there restaurants at or near Rafaelhoteles Atocha?
Yes, there's an onsite restaurant.
Does Rafaelhoteles Atocha have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Rafaelhoteles Atocha like?
Rafaelhoteles Atocha is in Arganzuela, a short 8-minute walk from Palos de la Frontera Station and 20 minutes' walk from El Retiro Park.
Rafaelhoteles Atocha Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
9 Jan 2025
Good location and price, breakfast wasn’t good.
César
César, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jan 2025
Lee
Lee, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Dec 2024
asa
asa, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Dec 2024
It was very well set. My kids loved this place. The employees where very helpful also. I would stay here again if i visit Madrid. Amazing city 😇
Doreen
Doreen, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Dec 2024
Sergio
Sergio, 5-night trip
Verified Hotels.com guest review
4/10 Fair
27 Nov 2024
Avoid for business
Pretty run down hotel. Definitely not worth the £150 per night. I would avoid it! Room smell of cigarettes smoke. Bathroom has loose tile. Shower was leaking around the handle. No ironing equipment so not usable for business trip. The location isn't great either too far from metro
Petr
Petr, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 Nov 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
2/10 Poor
8 Nov 2024
ka yan
ka yan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Oct 2024
Updated, clean and spacious room within walking distance of Atocha train station, Prado Museum and Buen Retiro park. Restaurant food and service was excellent and economical.
Terry
Terry, 1-night trip
Verified Hotels.com guest review
2/10 Poor
11 Oct 2024
The hotel is large and not tiny, the rooms are a good size, but our room had a few issues. The floors were not clean and also he room was noisy, you can hear people in the room above you. The area doesn't have a lot of food places nearby but uber was beneficial.
P
P, 3-night family trip
Verified Expedia guest review
6/10 Good
11 Oct 2024
Good location (we wanted to be near Atocha train station and don't mind walking to reach attractions). Room was very clean and the bed fairly comfortable. Reception staff were welcoming and helpful. However, the first room we were given had a broken bed. We were moved to another room without any fuss, but that room smelled of stale smoke and had a broken door handle on the bathroom. Noise from the neighbouring room was very loud, we were able to identify what they were watching on TV and listen to them coughing. Breakfast buffet was good. We thought about eating dinner in the hotel but it was expensive and we couldn't find a member of staff so we went elsewhere. Overall, for the price paid I would expect more and would not recommend.
Morag
Morag, 1-night romance trip
Verified Expedia guest review
8/10 Very good
5 Oct 2024
Annamarie
Annamarie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Oct 2024
Friendly staff
andres
andres, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
16 Sep 2024
Great service and friendly staff. Thank you!
Twinky
Twinky, 2-night trip
Verified Expedia guest review
8/10 Very good
11 Sep 2024
it was too small
gerhard
gerhard, 3-night business trip
Verified Expedia guest review
8/10 Very good
5 Sep 2024
Kiril
Kiril, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Aug 2024
Safety
Rafael
Rafael, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Aug 2024
Nelson
Nelson, 4-night trip
Verified Expedia guest review
8/10 Very good
20 Aug 2024
Nice hotel. Close to the bus and train station.
Shreya
Shreya, 1-night family trip
Verified Expedia guest review
2/10 Poor
18 Aug 2024
Booked for 3, get a 2.5 room and service
We book a room for 3 adults and they gave us a room with only two bed and a small folding bed for a kid. The third person did not have a good sleep. If asked for 3 and paid for 3 services need to be provided for 3 people.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Jul 2024
Nice hotel
Nice hotel. Walking distance from Atocha train station.
Natjelly
Natjelly, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
27 Jul 2024
See above
Bruce
Bruce, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 Jul 2024
Excelente atención en sentido general, limpieza impecable y buen servicio en general
Eduardo R.
Eduardo R., 2-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Jul 2024
Hector
Hector, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Jul 2024
It was very efficient, clean and convenient. It met our purpose perfectly.