Kissimmee, FL (ISM-Kissimmee Gateway) - 28 min drive
Orlando Sanford Intl. Airport (SFB) - 39 min drive
Orlando Station - 12 min drive
Winter Park Station - 20 min drive
Kissimmee Station - 22 min drive
Free theme park shuttle
Restaurants
MEN IN BLACK: Alien Attack - 11 min walk
Starbucks - 13 min walk
Voodoo Doughnut - 11 min walk
NBC Sports Grill & Brew - 10 min walk
Mel's Drive-In - 7 min walk
About this property
Universal’s Loews Portofino Bay Hotel
When you stay at Universal’s Loews Portofino Bay Hotel, you'll be within a 15-minute walk of Universal Orlando Resort and Universal Studios Florida. Guests can take a dip in one of 3 outdoor pools or grab a bite to eat at Bice Ristorante, one of 5 restaurants, which serves Italian cuisine and is open for dinner. Other highlights include a poolside bar, a fitness center, and a theme park shuttle. Fellow travelers say great things about the helpful staff.
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite self parking (USD 33 per night; includes in/out privileges)
Onsite valet parking (USD 42 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Offsite
Free theme park shuttle
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
5 restaurants
Bar/lounge
Poolside bar
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Waterslide
Free theme park shuttle
Early theme park entry
Express theme park tickets
Children's menu
Pool gate
Fence around the pool
Lifeguard on site
What to do
Shopping
Golfing nearby
Working away
Business center
Conference center (42000 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Facilities
ATM/banking
Safe-deposit box at front desk
Terrace
Fitness center
3 outdoor pools
Art gallery on site
Designer stores on site
Arcade/game room
3 spa tubs
Waterslide
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Closed captioned TV
Visual fire alarm
Room amenities
Be entertained
IPod docking station
42-inch flat-screen TV
Cable TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Turndown service
Alarm clock
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Mini-fridge
Microwave (on request)
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Bice Ristorante - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Mama Dellas Ristorante℠ - This restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Trattoria del Porto™ - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Sal's Market Deli - This bistro serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Splendido Bar & Grill - This restaurant is located by the pool. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 40 for adults, and USD 5 to 20 for children
Microwaves are available for USD 15 per night
Renovations and closures
The property will be renovating from July 28 2023 to March 15 2025 (completion date subject to change). The following areas are affected:
Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
Children & extra beds
Rollaway beds are available for USD 35.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Parking
Covered self parking costs USD 33 per night with in/out privileges
Valet parking costs USD 42 per night with in/out privileges
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Loews Portofino
Loews Hotel Universal
Loews Portofino Bay Hotel Universal Orlando
Loews Portofino Bay Hotel Universal Orlando Orlando
Loews Portofino Bay Universal Orlando
Loews Portofino Bay Universal Orlando Orlando
Loews Portofino Hotel
Portofino Hotel Universal
Portofino Loews Hotel
Universal Portofino Hotel
Universal's Loews Portofino Bay Hotel Orlando
Universal's Loews Portofino Bay Orlando
Frequently asked questions
Does Universal’s Loews Portofino Bay Hotel offer free cancellation for a full refund?
Yes, Universal’s Loews Portofino Bay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Universal’s Loews Portofino Bay Hotel?
Yes, there are 3 outdoor pools.
Are pets allowed at Universal’s Loews Portofino Bay Hotel?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Universal’s Loews Portofino Bay Hotel?
Yes. Self parking costs USD 33 per night. Valet parking costs USD 42 per night.
What are the check-in and check-out times at Universal’s Loews Portofino Bay Hotel?
You can check in starting at 4:00 PM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at Universal’s Loews Portofino Bay Hotel and nearby?
Universal’s Loews Portofino Bay Hotel has 3 outdoor pools and a fitness center, as well as an arcade.
Are there restaurants at or near Universal’s Loews Portofino Bay Hotel?
Yes, there are 5 onsite restaurants, featuring alfresco dining and Italian cuisine.
What's the area around Universal’s Loews Portofino Bay Hotel like?
Universal’s Loews Portofino Bay Hotel is a short 5-minute walk from Universal Orlando Resort and 13 minutes' walk from Universal Studios Florida.
Universal’s Loews Portofino Bay Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
24 Dec 2024
Beautiful setting. Confused where the restaurant was by the pool and the pool area is still under construction, but they told us that in advance. Fast passes and boat service to Universal make this a wonderful value.
Garth M Carlson
Garth M Carlson, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
19 Dec 2024
Robert
Robert, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Dec 2024
Heather
Heather, 1-night family trip
Verified Hotels.com guest review
6/10 Good
16 Nov 2024
Estelle
Estelle, 7-night trip
Verified Hotels.com guest review
4/10 Fair
14 Nov 2024
Darrell
Darrell, 3-night trip
Verified Hotels.com guest review
6/10 Good
18 Oct 2024
Under construction
Hotel is under construction so many amenities are not available. Price should have been reduced due to the condition of the hotel. Our lake view room had scaffolding and a tarp covering the window. Courtyard was empty due to construction. Had to walk through construction area to get to the pool. Paid too much for this experience.
Eugene
Eugene, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Oct 2024
Great place to stay for families. They are currently doing construction but it didn’t affect us too much!
Krissy
Krissy, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2024
Josh
Josh, 5-night trip
Verified Hotels.com guest review
2/10 Poor
16 Oct 2024
Barry
Barry, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2024
Great room
It was an amazing experience. I would recommend it for any family.
Robin
Robin, 4-night family trip
Verified Hotels.com guest review
4/10 Fair
25 Sep 2024
Kirsty
Kirsty, 5-night trip
Verified Expedia guest review
10/10 Exceptional
23 Sep 2024
Elexenia
Elexenia, 3-night trip
Verified Hotels.com guest review
6/10 Good
21 Sep 2024
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
20 Sep 2024
Gume
Gume, 2-night trip
Verified Expedia guest review
10/10 Exceptional
16 Sep 2024
Portonfino Bay is beautiful. The staff are friendly. We use the water taxi to transport to and from the park, which is a lifesaver after HHN.
The hotel includes express passes and early entry to the parks. The pools are always wonderful.
We also love hearing the tenors and eating at Tratorea de Port.
Adam
Adam, 5-night family trip
Verified Expedia guest review
8/10 Very good
13 Sep 2024
Club level was Terrible!!
Poor level of food!!
Ella
Ella, 3-night trip
Verified Expedia guest review
10/10 Exceptional
7 Sep 2024
Ezio
Ezio, 2-night trip
Verified Expedia guest review
2/10 Poor
7 Sep 2024
I called in advance as soon as I learned that the property was under construction. I was assured that this was almost finished and would not effect our stay with bay view windows. I booked two king rooms with bay view windows. They were not ready until around 4:30PM. Our bay windows provided a beautiful view of construction scaffolds. I was told that fast passes for the hotel stay would work for Halloween Horror night. They did not. I talked to the manager and she refused to give us any credit for the stay based on the misleading information we received. It was disappointing.
Natalia
Natalia, 1-night family trip
Verified Orbitz guest review
6/10 Good
6 Sep 2024
The property was under construction and there was no warning of this at booking time nor any discounts for the discomfort. Last time here.
Charles
Charles, 2-night trip
Verified Expedia guest review
10/10 Exceptional
1 Sep 2024
Didier
Didier, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 Aug 2024
Excellent hotel. Breakfast option in club room less varied than before and no hot meat option, which would have been available during our previous stays in club rooms in the hotel. Renovations on-going but being done sensitively and had little impact on enjoyment of stay.
Verified traveller
14-night family trip
Verified Hotels.com guest review
4/10 Fair
24 Aug 2024
Jaimin
Jaimin, 4-night trip
Verified Expedia guest review
10/10 Exceptional
21 Aug 2024
Portofino has some construction going on, but the area was very clean and the beach pool is wonderful.
Sandra
Sandra, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 Aug 2024
Great food, they should include breakfast
Jonaire
Jonaire, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
Besides the construction that was going on we had a wonderful stay. The food at the onsite restaurants was high, recommend walking off property to other restaurants.