4/10 Fair
Dec 18, 2024
Outdated and falling apart
Upon arrival, front desk attendant did not give good directions to parking garage and to room. Had to go back twice. (FYI…Look for number on pillar, not dolphins and whales) and he told us to take the elevator but it was not necessary.
1) curtains don’t cover the window properly so people that walk by can see in.
2) both toilets do not flush properly. You have to flush 2-3 times to get the paper to go down.
3) Refrigerator doors must be pushed tight or they will stay open when you try to close. Leaks water also.
4) Floor to ceiling window in master will not lock and will even come out of the frame.
5) Stovetop, ovens and lights will randomly turn on by themselves.
6) toaster smokes like it’s going to catch fire.
7) Front desk attendants are rude and unhelpful. (All 3) This is the first time in 10 yrs of coming to the islands that I’ve had such attitudes and laziness.
8) Cabinet door in guest bathroom slid apart when I opened it. You would need a hammer to put it back.
9) We were not told that there was a reserved parking spot specifically for this unit.
10) Beds were uncomfortable.
At one time…probably 25 yrs ago, this was a nice unit. It should not be rented again until improvements are made.
View is beautiful though!
Debby
Debby, 4-night business trip
Verified Hotels.com guest review
