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citizenM Boston Back Bay

4.0 star property
Hotel with restaurant, near Northeastern University

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM Boston Back Bay

Exterior
Lobby sitting area
Exterior
Terrace/patio
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Communal living room
  • Microwave in a common area
  • Water dispenser
  • Multilingual staff
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Elevator
  • In-room climate control (air conditioning)
The price is CA $171
CA $199 total
includes taxes & fees
Jan 2 - 3 Jan 2025

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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Deluxe Room, 2 Double Beds (Bath in Room)

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Pet-friendly
Parking available
Free WiFi
Restaurant
8.8 out of 10, Excellent, (1848)
The price is CA $128
CA $149 total
includes taxes & fees
Jan 2 - 3 Jan 2025
The Revolution Hotel
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About the area

Map
408 Newbury street, Boston, MA, 02115

What's nearby

  • Hynes Convention Center - 6 min walk - 0.6 km
  • Northeastern University - 10 min walk - 0.9 km
  • Fenway Park - 11 min walk - 1.0 km
  • Copley Square - 14 min walk - 1.2 km
  • Boston University - 4 min drive - 4.4 km

Getting around

  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 18 min drive
  • Logan International Airport (BOS) - 20 min drive
  • Norwood, MA (OWD-Norwood Memorial) - 31 min drive
  • Bedford, MA (BED-Laurence G. Hanscom Field) - 32 min drive
  • Beverly, MA (BVY-Beverly Municipal) - 39 min drive
  • Lawrence, MA (LWM-Lawrence Municipal) - 40 min drive
  • Boston Yawkey Station - 14 min walk
  • Back Bay Station - 17 min walk
  • Boston Ruggles Station - 20 min walk
  • Hynes Convention Center Station - 1 min walk
  • Kenmore Station - 8 min walk
  • Symphony Station - 9 min walk

Restaurants

  • ‪Bukowski Tavern - ‬4 min walk
  • ‪Wendy's - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Tatte Bakery & Cafe | Berklee - ‬4 min walk
  • ‪The Bebop - ‬4 min walk

About this property

citizenM Boston Back Bay

CitizenM Boston Back Bay puts you in a great location, within just a 10-minute walk of Newbury Street and Northeastern University. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at canteenM, which serves international cuisine. Also, Fenway Park and Copley Square are within a 15-minute walk. The property is just a short walk to public transportation: Hynes Convention Center Station is steps away and Kenmore Station is 8 minutes.

Languages

English

At a glance

Hotel size

  • 399 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
  • Guests are recommended to download the property's CitizenM mobile app before check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Shared microwave
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only

Accessibility

  • Elevator
  • Elevator door width (inches): 49
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • iPad
  • IPod docking station
  • 43-inch LED TV
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 per person
  • Late check-out can be arranged for an extra charge of USD 69 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

CitizenM Boston Back Bay Hotel
CitizenM Boston Back Bay Boston
CitizenM Boston Back Bay Hotel Boston

Frequently asked questions

Does citizenM Boston Back Bay offer free cancellation for a full refund?
Yes, citizenM Boston Back Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at citizenM Boston Back Bay?
Sorry, pets aren't allowed.
Is parking offered on site at citizenM Boston Back Bay?
Sorry, there's no onsite parking at citizenM Boston Back Bay.
What are the check-in and check-out times at citizenM Boston Back Bay?
You can check in starting at 4:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at citizenM Boston Back Bay?
No, this hotel doesn't have a casino, but Encore Boston Harbor (9-min drive) is nearby.
What is there to do at citizenM Boston Back Bay and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near citizenM Boston Back Bay?
Yes, canteenM offers international cuisine.
What's the area around citizenM Boston Back Bay like?
CitizenM Boston Back Bay is a short 1-minute walk from Hynes Convention Center Station and 10 minutes' walk from Northeastern University.

citizenM Boston Back Bay Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Naciem, 1-night trip
Verified Hotels.com guest review

6/10 Good

Good value at discounted rate.
Some elements of room was dirty (cups had mold in them) view selection misleading. We were able to change room for the view without issue. Bed comfy. We got a deal which was good value
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great new hotel in Boston
Had a great short stay in December at Citizen M. Inviting lobby area with just right bar/cafe offerings. Room had fun, modern design and was super clean. I had the breakfast one morning and was really impressed with the offerings. Way better than your standard hotel breakfast. Staff is friendly and helpful. Would definitely return!
Mary, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Will be coming back again
It was great very modern tech style for the rooms loves the minimalist style staff was very friendly
Jahi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Miguel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Minchae, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jaxson, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Spencer, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel. Very flexible with early check in.
Yanitza, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ellynmarie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

LOVE CitizenM hotels!
Loved my room, the canteen, breakfast, and all the staff was AMAZING. Very friendly and professional and really seemed to love working there. Did NOT like the parking situation, but that's Boston for you!
Johanna, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dioskar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Outstanding Hotel
The customer service was tremendous as the staff were friendly, helpful, and knowledgeable. The room was different in a great way and extremely clean.
Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

FATEMEH S, 1-night trip
Verified Hotels.com guest review

6/10 Good

New hotel everything was great
Jaxson, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fun, bright hotel. Great well used common spaces
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Antonio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Miguel, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Deborah, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Shannon, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Dawn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

8-night trip
Verified Hotels.com guest review