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The Ritz-Carlton, Dove Mountain

5.0 star property
Mountain resort in Dove Mountain with golf course and spa

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Ritz-Carlton, Dove Mountain

3 outdoor pools, pool umbrellas, sun loungers
Property amenity
Lobby
Interior
3 outdoor pools, pool umbrellas, sun loungers

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pet-friendly
  • Parking available
  • Electric vehicle charging point
  • 24/7 front desk
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • 5 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Children's pool
  • Spa tub
  • Waterslide

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
The price is CA $791
CA $993 total
includes taxes & fees
Jan 3 - 4 Jan 2025

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Mountain View (Balcony)

View from room

Executive Suite, 1 Bedroom, Non Smoking, Mountain View (Balcony)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 85 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (Balcony)

Exterior

Room, 1 King Bed, Non Smoking, Mountain View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Mountain View (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Balcony, Mountain View (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 41.8 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Mountain View (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Balcony, Mountain View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 41.8 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Mountain View (Balcony)

Exterior

Room, 2 Queen Beds, Non Smoking, Mountain View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Mountain View (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Balcony, Mountain View (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 41.8 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Balcony)

View from room

Room, 1 King Bed, Non Smoking (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Balcony)

View from room

Room, 2 Queen Beds, Non Smoking (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 41.8 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Mountain View (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Balcony, Mountain View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 41.8 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 41.8 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Exterior

Room, 1 King Bed, Non Smoking

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 84 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Non Smoking

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 192 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Mountain View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 2 Bedrooms, Non Smoking, Mountain View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 192 sq m
  • Mountain view
  • Sleeps 7
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Mountain View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Non Smoking, Mountain View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Balcony)

Suite, 1 Bedroom, Non Smoking (Balcony)

Suite, 1 Bedroom, Non Smoking (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 130 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking (Balcony)

View from room

Room, 1 King Bed, Non Smoking (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 85 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 Bedroom

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Non Smoking, Balcony (Balcony)

Premier Suite, 1 Bedroom, Non Smoking, Balcony (Balcony)

Premier Suite, 1 Bedroom, Non Smoking, Balcony (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 124 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (Ground Floor)

Room, 1 King Bed, Non Smoking, Mountain View (Ground Floor)

Room, 1 King Bed, Non Smoking, Mountain View (Ground Floor)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking (Balcony)

Executive Suite, 1 Bedroom, Non Smoking (Balcony)

Executive Suite, 1 Bedroom, Non Smoking (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 85 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Non Smoking

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 105 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Balcony

Presidential Suite, 1 Bedroom, Non Smoking, Balcony | Living room

Presidential Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 192 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living room

Suite, 1 Bedroom, Non Smoking

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 187 sq m
  • Valley view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms, Balcony

View from room

Executive Suite, 2 Bedrooms, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 121 sq m
  • Mountain view
  • Sleeps 7
  • 2 Double Beds

View all photos for Suite, 1 Double Bed, Mountain View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 Double Bed, Mountain View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 163 sq m
  • Mountain view
  • Sleeps 7
  • 1 Double Bed

View all photos for Room, 1 King Bed, Balcony (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Balcony (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 41.8 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
15000 N Secret Springs Drive, Marana, AZ, 85658

What's nearby

  • Golf Club at Dove Mountain - 2 min drive - 1.6 km
  • Gallery Golf Club - 4 min drive - 3.6 km
  • Tucson Premium Outlets - 17 min drive - 15.5 km
  • El Conquistador Golf Course - 20 min drive - 17.8 km
  • University of Arizona - 34 min drive - 38.3 km

Getting around

  • Tucson, AZ (AVW-Marana Regional) - 27 min drive
  • Tucson International Airport (TUS) - 42 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 102 min drive

Restaurants

  • ‪McDonald's - ‬13 min drive
  • ‪Nico's Taco Shop - ‬12 min drive
  • ‪Dairy Queen - ‬12 min drive
  • ‪Starbucks - ‬13 min drive
  • ‪Dove Mountain Brewing Company - ‬10 min drive

About this property

The Ritz-Carlton, Dove Mountain

A great stay at The Ritz-Carlton, Dove Mountain in Marana can include a round of golf at the 27-hole course. You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and CORE Kitchen and Wine Bar, one of 5 restaurants, serves breakfast and dinner. Other highlights at this luxurious resort include 3 outdoor pools, a poolside bar, and a health club. Fellow travelers love the helpful staff.

Languages

English

At a glance

Hotel size

  • 253 units
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 4 PM; Check-in end time: midnight
  • Express check-in/out available
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs only, up to 100 lbs per pet)*
  • Service animals welcome
  • Specific rooms only*
  • Food and water bowls available

Parking

  • Onsite valet parking (USD 40 per night)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 5 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Waterslide
  • Children's menu

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Ecotours
  • Golf lessons
  • Golfing
  • Mountain biking
  • Shopping
  • Horse riding nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (43 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2009
  • ATM/banking
  • Rooftop garden
  • Library
  • Fireplace in lobby
  • Health club
  • Golf course on site
  • Golf driving range on site
  • 3 outdoor pools
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Accessible bathtub
  • Well-lit path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 42-inch Smart TV
  • Cable TV channels
  • Netflix
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Spa

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

CORE Kitchen and Wine Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Ignite - This pub serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Turquesa Latin Grill - Overlooking the pool, this bistro serves lunch only. A children's menu is available. Open daily.
Claytons - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
To Go - This coffee shop serves lunch only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 60.00 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Business center/computer access
    • Fitness/yoga classes
    • In-room bottled water
    • In-room coffee
    • Internet access (may be limited)
    • Shuttle service
    • Sporting facilities or equipment

Children & extra beds

  • Rollaway beds are available for USD 75.00 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 150 per stay
  • Pets are allowed for an extra charge of USD 250.00 per accommodation, per stay

Parking

  • Valet parking costs USD 40 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Dove Mountain Ritz-Carlton
Ritz-Carlton Dove
Ritz-Carlton Dove Mountain
Ritz-Carlton Dove Mountain Hotel Marana
Ritz-Carlton Dove Mountain Marana
The Ritz-Carlton Dove Mountain Hotel Marana
Ritz-Carlton Dove Mountain Resort
The Ritz Carlton Dove Mountain
RitzCarlton Dove Mountain ana
The Ritz-Carlton, Dove Mountain Resort
The Ritz-Carlton, Dove Mountain Marana
The Ritz-Carlton, Dove Mountain Resort Marana

Frequently asked questions

Does The Ritz-Carlton, Dove Mountain offer free cancellation for a full refund?
Yes, The Ritz-Carlton, Dove Mountain does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Ritz-Carlton, Dove Mountain?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at The Ritz-Carlton, Dove Mountain?
Yes, dogs are welcome, with a maximum weight of 100 lbs per pet. There's a charge of USD 250.00 per accommodation, per stay, and there's also a deposit of USD 150 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Ritz-Carlton, Dove Mountain?
Yes. Valet parking costs USD 40 per night. Electric vehicle charging is available.
What are the check-in and check-out times at The Ritz-Carlton, Dove Mountain?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out are available.
What is there to do at The Ritz-Carlton, Dove Mountain and nearby?
Have fun with onsite activities like mountain biking and hiking, and practice your swing on the golf course. Additional recreation onsite includes fitness classes, ecotours, and Pilates. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. The Ritz-Carlton, Dove Mountain also has a waterslide and a sauna, as well as a steam room.
Are there restaurants at or near The Ritz-Carlton, Dove Mountain?
Yes, there are 5 onsite restaurants, featuring pool views.
Does The Ritz-Carlton, Dove Mountain have any outdoor private spaces?
Yes, every room features a furnished balcony.

The Ritz-Carlton, Dove Mountain Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Alma, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel
The rooms were well done, service was excellent highly recommend this hotel to anybody wanting to get away and have a wonderful pampered night
John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicole, 1-night trip
Verified Expedia guest review

10/10 Exceptional

4-night family trip
Verified Hotels.com guest review

6/10 Good

Property was beautiful but the customer service was not at level you expect when staying at a Ritz-Carlton. Concierge was unhelpful and seemed bothered when I inquired about available activities on the property. The servers by the pool ignored the cabanas until I went up to the bar to ask how I could place an order. In-room dining was good but we did order the charcuterie plate two nights while we were there and the second time we were given a portion that was half the size and the staff member who delivered was dismissive when I brought it up. The Ritz-Carlton at Dove Mountain falls far short of being the gold standard of customer service that Ritz-Carlton is known for.
William, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

James, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Tiffany, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Joseph, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was 5 stars all the way. Alex at the Poolside bar was awesome! Everyone was great!!! Can't wait to go back some day soon.
Jill, 3-night trip
Verified Expedia guest review

10/10 Exceptional

STEVEN, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We wanted a quiet couple of days to celebrate our 56th wedding anniversary with a beautiful location and good food and wine. Dove mountain is beautiful, the food was delicious, and the staff couldn't have been nicer. We hope to make this an annual event.
Kathryn, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Perfect!
Michael, 1-night trip
Verified Expedia guest review

6/10 Good

Brooke, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing
Azhar, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Q
Earl, 3-night trip
Verified Expedia guest review

8/10 Very good

Kenneth, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Jennifer, 1-night trip
Verified Expedia guest review

10/10 Exceptional

It was great staying at Ritz
Indu, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I sell Real Estate in the area and wanted to try out to resort. Did not dissapoint
Judi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Justine, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Overall experience was excellent. Rated down the property because of a bad experience with the valet staff. Returned to the property after a short trip and when I left my vehicle the valet staff ignored me, walked past, would not take my vehicle keys initially even after I chased one down. An hour later I received a phone call from the front desk saying I needed to move my abandoned vehicle. After an unsuccessful telephone call to sort out the problem, I had to leave my family at the pool area and return to the front desk to identity the valet staff I gave my keys to. This was an unnecessary diversion from my family and a disappointing experience for the amount this property charges to valet vehicles.
Matthew, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property, service was superb especially pool side service. Top notch hotel.
Jennifer, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Melissa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The serenity of this resort will keep me coming back! Tucked away in a canyon, it is a perfect location for a little getaway or vacation. The food is delicious as are the unique drink selection.
Meagan, 1-night trip
Verified Expedia guest review