Hotel was fine. Unfortunately the check in staff - well let’s just say they aren’t exactly great at their jobs.
Arrive exhausted at 9:30 Sunday night. Enquire about the airport shuttle, which we are told runs from 6am to 10am every morning. We chat amongst ourselves and aim for a 6am wake up and leave at 6:15-6:30 and thank the pair of ladies at the desk.
Well you can guess what happened when we showed up the next morning. We asked if we were to call for the shuttle or if it came periodically. And are told - it doesn’t run on demand - it picks up at 6,7,8,9 and 10 at the top of the hour.
So that’s different than ‘it runs continuously from 6 until 10 every morning’.
The staff clearly knew we aimed for 6:15 and made no effort to clear this confusion the night before.
So a $30 U we ride later we were at the airport on time.
Note to management - when the staff you have are not the swiftest bunch you say to them: when someone asks about the shuttle tell them it runs 5 times every morning, from 6-10, on the hour. That’s it.
So we won’t be back here. Too many other hotels to be picking this one again.