Calle de Lola Flores, 1, Access By Avenida de Aragon, 402, Madrid, Madrid, 28022
What's nearby
IFEMA - 7 min drive - 8.5 km
Riyadh Air Metropolitano - 7 min drive - 7.2 km
Plenilunio Shopping Mall - 8 min drive - 5.7 km
Real Madrid City - 13 min drive - 11.0 km
Santiago Bernabéu Stadium - 14 min drive - 15.2 km
Getting around
Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive
Coslada Station - 7 min drive
Torrejon de Ardoz Station - 8 min drive
San Fernando Henares Station - 20 min walk
Airport drop-off service
Restaurants
Las Moreras - 19 min walk
Cafetería Hotel Auditorium - 19 min walk
Burger King - 5 min drive
McDonald's - 5 min drive
McDonald's - 5 min drive
About this property
Crowne Plaza Madrid Airport, an IHG Hotel
At Crowne Plaza Madrid Airport, an IHG Hotel, you'll be within a 10-minute drive of IFEMA and Riyadh Air Metropolitano. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness center for a workout. Also, Santiago Bernabéu Stadium and Gran Via are within a short drive. The helpful staff and airport proximity get good marks from fellow travelers.
Languages
English, French, Spanish
At a glance
Hotel size
125 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered onsite self parking (EUR 18 per day)
Secured covered onsite extended parking (EUR 64 per week)
Wheelchair-accessible parking on site
Onsite parking limited
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Onsite garage
Free offsite parking nearby
Transfers
Airport drop off from 6:00 AM to 11:30 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Room service (limited hours)
Water dispenser
Working away
7 meeting rooms
Conference center (3692 square feet of space)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2010
Safe-deposit box at front desk
Television in common areas
Communal living room
24-hour fitness center
Banquet hall
Reception hall
Traditional architecture
Accessibility
Elevator
Elevator door width (inches): 31
Wheelchair-accessible parking
4 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Wheelchairs available on site
Lowered peephole/view port in door
Lowered locks/deadbolt
Wheelchair-width doorways
Wheelchair-accessible doorway width (inches): 35
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Home comfort
Climate-controlled air conditioning and heating
Minibar
Slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
LED light bulbs
Special features
Dining
Prema Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19 for adults and EUR 12.50 for children
Airport shuttle service is offered for an extra charge of EUR 5.00 per person
Early check-in can be arranged for an extra charge of EUR 20 (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Airport shuttle service for children up to age 18 costs EUR 5.00
Parking
Covered self parking costs EUR 18 per day
Covered extended parking costs EUR 64 per week
Parking height restrictions apply
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Hotel Madrid Airport
Crowne Plaza Madrid Airport
Madrid Airport Crowne Plaza
Crowne Plaza Madrid Airport Hotel Madrid
Crowne Plaza Madrid Airport Hotel
Crowne Plaza Madrid Hotel
Frequently asked questions
Does Crowne Plaza Madrid Airport, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Madrid Airport, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crowne Plaza Madrid Airport, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Madrid Airport, an IHG Hotel?
Yes. Self parking costs EUR 18 per day. Extended parking costs EUR 64 per week. Parking spots may be limited. Electric vehicle charging is available.
Is airport shuttle service offered by Crowne Plaza Madrid Airport, an IHG Hotel?
Yes, a shuttle from the hotel to the airport is available from 6:00 AM to 11:30 PM on request. The charge is EUR 5.00 per person.
What are the check-in and check-out times at Crowne Plaza Madrid Airport, an IHG Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge of EUR 20 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Crowne Plaza Madrid Airport, an IHG Hotel?
No, this hotel doesn't have a casino, but Casino de Madrid (15-min drive) and Casino Gran Via (15-min drive) are both nearby.
What is there to do at Crowne Plaza Madrid Airport, an IHG Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Crowne Plaza Madrid Airport, an IHG Hotel?
Yes, there's an onsite restaurant that offers Mediterranean cuisine.
Crowne Plaza Madrid Airport, an IHG Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
2 Jan 2025
Maria B
Maria B, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Dec 2024
Very good hotel
Very good hotel
Ayman
Ayman, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Dec 2024
Elisabeth
Elisabeth, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 Dec 2024
Close to Airport
Excellent accommodations/location for early morning flight. Close to airport and the shuttle was a bonus.
Camelle
Camelle, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Dec 2024
Very Comfortable. clean and Convenient to the Airport.
Karen
Karen, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
18 Dec 2024
Awesome-Close to Airport and Transportation
Karen
Karen, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
14 Dec 2024
Daniela
Daniela, 1-night family trip
Verified Hotels.com guest review
6/10 Good
3 Dec 2024
David
David, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 Nov 2024
Mary
Mary, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
20 Nov 2024
Nice 2-day stay
Isabel, the night receptionist was very friendly and extremely helpful, on the other hand, the receptionists that were there during the day, not so much. They seemed to be bothered when I approached them with a question.
As far as comfort, it was all good except for the pillows; too hard to my liking.
Yolanda
Yolanda, 2-night trip
Verified Hotels.com guest review
8/10 Very good
20 Nov 2024
Jeffery
Jeffery, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Nov 2024
Lisaury
Lisaury, 1-night trip
Verified Hotels.com guest review
8/10 Very good
8 Nov 2024
Andrzej
Andrzej, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2024
El hotel está cómodo, limpio y fui vinos perfectamente pues está a solo 15 minutos del aeropuerto. Cuentan con servicio de shuttle el cual debes de contratar previamente a un costo muy bajo .
Carlos
Carlos, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2024
Highly recommend
We wanted a comfortable hotel to spend or last night after 3 weeks traveling. We wanted to be close to,the airport, a shuttle to the airport and a place to dine and Crowne Plaza provided all of those features.
Leslie
Leslie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2024
A++++
Carlos
Carlos, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 Oct 2024
Area was srrounded by a couple other hotels, but also the area was dirty, with a large gutted out building just down the block. Only restaurant in area was the hotel's, which was good. It was convenient to the airport, and the Shuttle service was very good.
Ron
Ron, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 Sep 2024
easy shuttle service to/from airport with nice restaurant for dinner/breakfast
Michael
Michael, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 Sep 2024
Staff were extremely nice and very helpful. As I was traveling on my own for the first time I felt very safe there
Sandra
Sandra, 3-night trip
Verified Expedia guest review
6/10 Good
27 Sep 2024
Breakfast was terrible, could use some change
Bennish
Bennish, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
26 Sep 2024
robert
robert, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Sep 2024
Dorin
Dorin, 1-night family trip
Verified Hotels.com guest review
6/10 Good
24 Sep 2024
I was unable to get WiFi in my room, it took a day for them to try to fix it and they never could. They offered only a sorry - you can use the business center or lobby. 3 night stay.
My hotel phone only worked on speaker and was never fixed.
1/2 the front desk was very responsive, other half not.