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Sapphire Hotel

3.0 star property
Hotel within easy reach of Westfield London Shopping Centre

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sapphire Hotel

Front of property
Front of property - evening/night
Triple Room, Private Bathroom
Lobby
Staircase

Reviews

6.8 out of 10

Good

Popular amenities

  • Non-smoking
  • Free WiFi

Main amenities (6)

  • Daily housekeeping
  • Computer station
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • LED TV
  • Soundproofed rooms
The price is CA $70
CA $84 total
includes taxes & fees
Jan 19 - 20 Jan 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom

Single Room, Private Bathroom

Highlights

Soundproofed
Heating
Refrigerator
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Private Bathroom

Twin Room, Private Bathroom

Twin Room, Private Bathroom

Highlights

Soundproofed
Heating
Refrigerator
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom

Double Room, Private Bathroom

Highlights

Soundproofed
Heating
Refrigerator
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom

Triple Room, Private Bathroom

Highlights

Soundproofed
Heating
Refrigerator
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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View from room

Safestay London Kensington Holland Park

Free WiFi
Restaurant
Bar
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7.6 out of 10, Good, (932)
The price is CA $66
CA $80 total
includes taxes & fees
Jan 6 - 7 Jan 2025
Safestay London Kensington Holland Park
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About the area

Map
35 Shepherds Bush Road, London, England, W6 7LU

What's nearby

  • Westfield London Shopping Centre - 12 min walk - 1.1 km
  • Kensington High Street - 17 min walk - 1.4 km
  • Hyde Park - 7 min drive - 4.8 km
  • Buckingham Palace - 11 min drive - 7.4 km
  • Piccadilly Circus - 12 min drive - 7.7 km

Getting around

  • Heathrow Airport (LHR) - 28 min drive
  • Luton Airport (LTN) - 41 min drive
  • Farnborough (FAB) - 44 min drive
  • London City Airport (LCY) - 62 min drive
  • Gatwick Airport (LGW) - 74 min drive
  • Shepherd's Bush Station - 8 min walk
  • Kensington (Olympia) Station - 14 min walk
  • Kensington (Olympia) Underground Station - 15 min walk
  • Goldhawk Road Underground Station - 7 min walk
  • Shepherd's Bush Underground Station - 7 min walk
  • Shepherd's Bush Market Underground Station - 8 min walk

Restaurants

  • ‪Subway Shepherds Bush - ‬6 min walk
  • ‪BrewDog Shepherd's Bush - ‬4 min walk
  • ‪Urban Baristas - ‬6 min walk
  • ‪The Sindercombe Social - ‬4 min walk
  • ‪Kave Cafe - ‬3 min walk

About this property

Sapphire Hotel

At Sapphire Hotel, you'll be just a 5-minute drive from Westfield London Shopping Centre and Kensington High Street. Also, Thames River and Kensington Gardens are just a 5-minute drive away. Fellow travelers say good things about the helpful staff and location. The property is just a short walk to public transportation: Goldhawk Road Underground Station is 7 minutes and Shepherd's Bush Underground Station is 7 minutes.

Languages

English, French, Romanian, Spanish, Urdu

At a glance

Hotel size

  • 14 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The check-in location differs from the property location; go to: [49 Shepherds Bush Road W6 7LU]
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking within 10 ft (GBP 8.5 per day)
  • Street parking available

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Working away

  • Computer station

Services

  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 1 building/tower
  • Television in common areas

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • DVD player
  • LED television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of GBP 20 (subject to availability)
  • Late check-in between midnight and 1:30 AM can be arranged for an extra charge of GBP 20
  • Late check-out can be arranged for an extra charge of GBP 20 (subject to availability)

Parking

  • Parking is available nearby and costs GBP 8.5 per day (10 ft away)

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Sapphire Hotel London
Sapphire London
Sapphire Hotel Hotel
Sapphire Hotel London, England
Sapphire Hotel London
Sapphire Hotel Hotel London

Frequently asked questions

Does Sapphire Hotel offer free cancellation for a full refund?
Yes, Sapphire Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sapphire Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Sapphire Hotel?
No, unfortunately, but there's street parking available.
What are the check-in and check-out times at Sapphire Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of GBP 20 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 20 (subject to availability). Contactless check-out is available.
What is there to do at Sapphire Hotel and nearby?
Recommended spots to visit include Westfield London Shopping Centre (12-min walk) and Hyde Park (2.4 mi), along with Buckingham Palace (4.6 mi) and Piccadilly Circus (4.8 mi).
What's the area around Sapphire Hotel like?
Sapphire Hotel is a short 7-minute walk from Goldhawk Road Underground Station and 12 minutes' walk from Westfield London Shopping Centre. Travelers say this hotel is in a good location.

Sapphire Hotel Reviews

Reviews

6.8

Good

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Very good

Xmas break
Quick check in Very comfortable nice and quiet friendly staff
Eleanor, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Not Again 4/10
PROS: Didn’t get the room I paid for was in different hotel couple doors down. Beds are small sliding all over the place, couples fighting screaming banging early hours which scared my son! No one to report too?? Toilets don't flush properly!! Heating not working. CONS: showers are nice and hot, tv small but works, small fridge ok, customer service ok but left early no one on night duty
Michelle, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aspasher, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aaron, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Heating was not working
The heating was not working, it was cold especially in December. The bathroom’s door also was not locked.
Melis, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Joe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christmas stay
Had a great stay. Hotel was in a good area close to underground stations . Room was very clean and quiet for being on street side. Staff was helpful too.
david, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff were friendly, helpful and attentive to our needs. The bed was slightly small for a couple but very comfortable. Classic Shepherds Bush hotel right in the mix of everything but still remaining quiet enough through the night.
Gavin, 1-night trip
Verified Hotels.com guest review

6/10 Good

Hotels has been revamped
Nice budget hotel. Second time ive stayed and hotel has really improved.. Stayed in double room. Very comfortable and warm. Would definitely stay again. 10 minutes walk to Shepherd Bush underground and Westfield shopping center
adnan, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Ok for a dry place to sleep. It much else
The room was tiny literally couldn’t close the bathroom door if I wanted to use the toilet
Paul, 2-night trip
Verified Hotels.com guest review

4/10 Fair

We where supose to stay at the sapphire hotel but 24hrs before the stay got a notification saying we could be put in the sister hotel the pearl. Which we ended up staying in the hotel staff where friendly. But the room was very basic and nothing like the pictures. We found mars bar wrappers under the bed. 😏
Lauren, 2-night family trip
Verified Hotels.com guest review

6/10 Good

You will most likely stay in the pearl/emerald hotel within the same chain. The rooms are small, clean enough, and all right for 2-3 nights. We did hear a couple of arguing above us at about 1am, but management is 24/7, and they sorted it out.
2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Brynn, 5-night business trip
Verified Hotels.com guest review

6/10 Good

Over-priced city stay...
Satosfactory for a budget London stay. It is an overpriced city.
Ian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I had a great stay. The staff at the hotel were all very friendly and helpful. The area was quiet and close to a tube stop, so I could get into the center of London easily.
Danielle, 3-night trip
Verified Hotels.com guest review

4/10 Fair

The description of the hotel was that it had recently been refurbished but it was very shabby and run down. It was noisy and my sleep was disturbed by other residents.
Mr.MALCOLM, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Patrick, 4-night trip
Verified Hotels.com guest review

6/10 Good

Sirens
Too many police, fire and EMT sirens in the middle of the night.
Gerald, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Bait and Switch
I booked to stay at the Sapphire hotel. Before arriving I was sent a message to collect my key card at the near by Emerald hotel, and informed that my stay could be at the Emerald instead. This is exactly what happened. With check-out at 11am I was surprised to have a staff member knock on my door at 9am asking when I was leaving. As check-in is at 3pm I don't think guests should feel pressured into leaving before they have to.
A, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Carmen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Barbara, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chantal, 1-night trip
Verified Hotels.com guest review

6/10 Good

Should have spent £20 and stayed in a better place
It's a very budget hotel so I suppose you get what you paid for. They pretty much converted a semi detached house into a hotel. The room is absolutely tiny and it's in the basement level. It's not the most well maintained, quite a bit of dust and cob webs. The fridge was leaking water. Generally not the most pleasant experience.
1-night trip
Verified Hotels.com guest review