George Bush Intercontinental Airport (IAH) - 32 min drive
Houston, TX (EFD-Ellington Field) - 37 min drive
Houston William Hobby Airport (HOU) - 46 min drive
Houston Station - 18 min drive
Free area shuttle
Restaurants
Memorial City Mall Foodcourt - 11 min walk
Chick-fil-A - 11 min walk
Starbucks - 9 min walk
Olive Garden - 11 min walk
Sult'an Pepper - 12 min walk
About this property
Hotel ZaZa Houston Memorial City
Hotel ZaZa Houston Memorial City puts you just a 5-minute drive from Memorial City Mall and CityCentre. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. An outdoor pool, a poolside bar, and a fitness center are other features. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
159 rooms
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered onsite valet parking (USD 46 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Offsite
Free area shuttle within 3 miles
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 5:30 AM–11:00 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Private dining
24-hour room service
Traveling with children
Free local shuttle
Working away
24-hour business center
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Pool loungers
Romance packages
Facilities
Safe-deposit box at front desk
Terrace
Fitness center
An outdoor pool
Full-service spa
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Visual alarms in hallways
Closed captioned TV
Lever door handles
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning
Minibar
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Premium bedding
Pillowtop mattress
Free crib/infant bed
Freshen up
Private bathroom
Shower only
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Champagne service
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, ZaSpa. Services include massages. The spa is equipped with a sauna. The spa is open select days.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 25.00 per person
Children & extra beds
Rollaway beds are available for USD 150.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Parking
Covered valet parking costs USD 46 per night with in/out privileges
Parking height restrictions apply
Policies
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel ZaZa
ZaZa Houston Memorial City
ZaZa
Zaza Houston Memorial City
Hotel ZaZa Houston Memorial City Hotel
Hotel ZaZa Houston Memorial City Houston
Hotel ZaZa Houston Memorial City Hotel Houston
Frequently asked questions
Does Hotel ZaZa Houston Memorial City offer free cancellation for a full refund?
Yes, Hotel ZaZa Houston Memorial City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel ZaZa Houston Memorial City?
Yes, there's an outdoor pool.
Are pets allowed at Hotel ZaZa Houston Memorial City?
Yes, pets are welcome. There's a charge of USD 150 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel ZaZa Houston Memorial City?
Yes. Valet parking costs USD 46 per night.
What are the check-in and check-out times at Hotel ZaZa Houston Memorial City?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Hotel ZaZa Houston Memorial City and nearby?
Hotel ZaZa Houston Memorial City has a spa and an outdoor pool, as well as a fitness center.
Are there restaurants at or near Hotel ZaZa Houston Memorial City?
Yes, there's an onsite restaurant.
What's the area around Hotel ZaZa Houston Memorial City like?
Hotel ZaZa Houston Memorial City is a short 4-minute walk from Memorial City Mall and 14 minutes' walk from Memorial Hermann Memorial City Medical Center.
Hotel ZaZa Houston Memorial City Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Restaurant
Location
Food
Bed
Room service
Breakfast
Bar
Car
What guests liked
Breakfast was worth the extra purchase and offered good food options. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
15 Nov 2024
Edward
Edward, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
Great Hotel, good service
Ken
Ken, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 Nov 2024
My only problem was my sink would not drain. It was handled quickly.
Margaret
Margaret, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2024
Edward
Edward, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Jarkkus
Jarkkus, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Oct 2024
Quality and experience focused!
Great service, wonderful rooms. I love that they have "butler tea service" at the elevators on each level. The beds are comfy. They did switch toiletries - and I must say I don't like the new brand but I continue to appreciate their attention to quality. The in house restaurant is delicious
Kendra
Kendra, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 Oct 2024
Gustav
Gustav, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 Sep 2024
Bradley B
Bradley B, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 Sep 2024
Marie
Marie, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sep 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 Sep 2024
Amazing!!!
paula
paula, 2-night trip
Verified Hotels.com guest review
8/10 Very good
5 Sep 2024
Shana
Shana, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Sep 2024
Aaron
Aaron, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 Aug 2024
Clean and great location
Alki
Alki, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
27 Aug 2024
Lovely hotel.
Lovely stay.
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Aug 2024
ZaZa is a very elegant and beautiful hotel! The staff is amazing and welcoming.
Raquenia
Raquenia, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 Aug 2024
This was our first experience at ZaZa...such a beautiful property! The only thing we regret is not staying longer.. 😊
Ms. Shazae
Ms. Shazae, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 Aug 2024
Beautiful experience at Zaza, the rooms are great and so is the staff! Will definitely be back!!!
Salim
Salim, 1-night romance trip
Verified Orbitz guest review
10/10 Exceptional
19 Aug 2024
One of the best hotels in Texas.
Mauro
Mauro, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
19 Aug 2024
Unbelievable how nice it is. Definitely coming back!!!
Mauro
Mauro, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
Valarie
Valarie, 1-night family trip
Verified Hotels.com guest review
6/10 Good
17 Aug 2024
Jennifer
Jennifer, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Aug 2024
Zaza was awesome! Adults only sexy vibes, great staff great service.