LeConte Center at Pigeon Forge - 8 min walk - 0.7 km
Island at Pigeon Forge - 12 min walk - 1.1 km
Great Smoky Mountain Wheel - 13 min walk - 1.1 km
The Ripken Experience - Pigeon Forge - 19 min walk - 1.7 km
Titanic Museum - 3 min drive - 2.6 km
Getting around
McGhee Tyson Airport (TYS) - 53 min drive
Area shuttle (surcharge)
Restaurants
Paula Deen's Family Kitchen - 12 min walk
Ole Smoky Moonshine "The Barn - 12 min walk
Mellow Mushroom - 17 min walk
Margaritavile - 10 min walk
Downtown Flavortown - 9 min walk
About this property
Tru by Hilton Pigeon Forge, TN
Tru by Hilton Pigeon Forge, TN features a rooftop terrace and puts you within a 15-minute walk of Island at Pigeon Forge and LeConte Center at Pigeon Forge. Guests can visit the fitness center for a workout or splash around at the outdoor pool or indoor pool. Also, The Ripken Experience - Pigeon Forge and Titanic Museum are just a 5-minute drive away. The helpful staff and breakfast get good marks from fellow travelers.
Languages
English
At a glance
Hotel size
102 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: 11 AM
Contactless check-in available
Express check-in/out available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total, up to 100 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Onsite parking includes off-street options
Offsite
Area shuttle*
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free continental breakfast each morning 7 AM–10 AM
Coffee/tea in a common area
Snack bar/deli
What to do
Pool table
Working away
Business center
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Built in 2018
Safe-deposit box at front desk
Rooftop terrace
Picnic area
Fitness center
An outdoor pool
An indoor pool
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
55-inch LCD TV
Premium satellite channels
Home comfort
Climate-controlled air conditioning and heating
Iron/ironing board
Sleep well
Blackout drapes/curtains
Crib/infant bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge of USD 179 (subject to availability)
Children & extra beds
Cribs/infant beds are available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet, per stay
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay
Also known as
Tru Hilton Pigeon Forge TN Hotel
Tru Hilton Pigeon Forge TN
Tru by Hilton Pigeon Forge TN
Frequently asked questions
Does Tru by Hilton Pigeon Forge, TN offer free cancellation for a full refund?
Yes, Tru by Hilton Pigeon Forge, TN does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tru by Hilton Pigeon Forge, TN?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Tru by Hilton Pigeon Forge, TN?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 100 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton Pigeon Forge, TN?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Tru by Hilton Pigeon Forge, TN?
Check-in start time: 4 PM; Check-in end time: 11 AM. Check-out time is 11 AM. Late check-out is available for a charge of USD 179 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Tru by Hilton Pigeon Forge, TN and nearby?
Tru by Hilton Pigeon Forge, TN has an outdoor pool and a fitness center, as well as a picnic area.
What's the area around Tru by Hilton Pigeon Forge, TN like?
Tru by Hilton Pigeon Forge, TN is a short 12-minute walk from Island at Pigeon Forge and 8 minutes' walk from LeConte Center at Pigeon Forge.
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Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
15 Mar 2025
We have stayed at this Hilton before and it still looks new! The staff is super friendly and accommodating!! Due to tornadic activity, we had to cut our visit short by one night, but again, the staff excellent!
Clode to everything in Pigeon Forge, thiscis a great location to enjoy the sights.
James
James, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
14 Mar 2025
Would Recommend
There for the Corvette Expo. Service was great. No problems. Would recommend.
Jerry
Jerry, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 Mar 2025
Would stay again
We felt welcomed as soon as we walked in, the front counter lady was great.
The bed was comfortable and we loved the sky deck
Lisa
Lisa, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Mar 2025
Justin
Justin, 6-night trip
Verified Hotels.com guest review
2/10 Poor
22 Feb 2025
Money grab chosen over customer service.
Booked wrong nights by mistake at 11:20pm on Feb. 19th (same night of booking) instead of the following week due to app. Called hotel and they refused to cancel booking or change booking dates. Contacted hotels.com customer service (third party company in another country) and was placed on hold while they contacted hotel. By the time I was reconnected it was 12:02am Feb. 20th and was refused cancellation, refund or booking change. Charged $183.65 for 2-night stay I didn't get. After arguing with the third party (out of US) customer service company for 2 1/2 hours and 4 different customer servicereps, I was offered $50 one Key cash at around 3am but if I wasn't persistent wouldn't have been offered any compensation. The hotels.com app will change your dates if you allow it to auto fill your search location. Tru hotel refused to work with me and it was merely a money grab on their part. I had stayed at this location in the past but never again due to how I was treated. Never had such a terrible experience with hotels.com or Tru hotels.
Shannon
Shannon, 2-night trip
Verified Hotels.com guest review
4/10 Fair
8 Feb 2025
Won't go back
Pretty bummed, we booked this hotel for a birthday get away over another one down the road. The pool was ice cold and theres no hot tub so we didn't get to go swimming. The breakfast ends at 9.. or before 8:30 if the food runs out as they dont replenish the food. In my opinion if breakfast goes until 9, food should be replenished until 9am. We stayed two nights and this happened both mornings. The fireplace up on the roof deck doesn't work so that was disappointing. They were also cleaning the sidewalk at 10am on Saturday morning with a loud pressure washer right outside the main door as well. Coffee was also gross, its available 24/7 but we had to go elsewhere. The lobby is cool with games and neat murals. Overall we won't be going back there.
Nicole
Nicole, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Jan 2025
Family trip
Fantastic hotel and friendly employees. Hotel very clean and breakfast very good and different selections. Hotel staff give a 10.
Hope
Hope, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Jan 2025
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 Jan 2025
Jerry
Jerry, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 Dec 2024
farid
farid, 1-night trip
Verified Expedia guest review
10/10 Exceptional
23 Dec 2024
Cozy
Kevin
Kevin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
19 Dec 2024
Close to all the things we wanted to do for the weekend
Chastidy
Chastidy, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Dec 2024
Pleasant Stay
My third time staying at this hotel. Traveling mother with two children. I felt safe and comfortable. Easy access to anywhere you want to go in the Pigeon Forge area. Breakfast was crowded but nice, typical breakfast items. Kids enjoyed the indoor pool and games on the sky deck. Beds comfortable. Will stay again.
Andrea
Andrea, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 Dec 2024
Pleasantly surprised!
Amanda
Amanda, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 Dec 2024
Loved the sky deck ! Pool was clean and breakfast was great ! Rooms was super clean and loved this hotel will be rebooking with my family .
Amanda
Amanda, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
28 Nov 2024
Bridget
Bridget, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2024
Sidharth
Sidharth, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Nov 2024
Deena
Deena, 2-night trip
Verified Expedia guest review
10/10 Exceptional
21 Nov 2024
They made extra day happen, service was great.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Nov 2024
Great all around
Johnny
Johnny, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 Nov 2024
Shawn
Shawn, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 Nov 2024
great place to stay
jess
jess, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 Nov 2024
Happy with our choice.
We were able to check in an hour early as our room was ready. We had the friendliest people helping at the desk. Every interaction we had with staff for positive.
We loved the games available to play in the lobby, we didn't use either of the pools but was a nice clean area.
Breakfast was great! Loved all the topping choices for the waffles or pancakes. Lots of fresh fruit options and yogurt, nice and clean and seemed to be fully stocked at the different times we came down. Overall a very good choice.