Tru by Hilton Pigeon Forge, TN

2.5 star property
Hotel with outdoor pool, near Island at Pigeon Forge

Choose dates to view prices

Photo gallery for Tru by Hilton Pigeon Forge, TN

Terrace/patio
Business centre
Exterior
Lobby
Room, Accessible, Bathtub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Electric vehicle charging point
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Fitness center
  • Business center
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Picnic area

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is CA $121
CA $136 total
includes taxes & fees
Apr 20 - Apr 21

Room options

Available filters for rooms
Showing 11 of 11 rooms

Suite, Multiple Beds, Accessible (Hearing)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Hair dryer
Satellite channels
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Room, Accessible, Bathtub

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Hair dryer
Satellite channels
  • Sleeps 5

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Hair dryer
Satellite channels
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Hair dryer
Satellite channels
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Hair dryer
Satellite channels
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Hair dryer
Satellite channels
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Hair dryer
Satellite channels
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Bathtub

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Hair dryer
Satellite channels
  • Sleeps 4

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Hair dryer
Satellite channels
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Hair dryer
Satellite channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Hair dryer
Satellite channels
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds
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About the area

Map
Pigeon Forge, TN

What's nearby

  • LeConte Center at Pigeon Forge - 8 min walk - 0.7 km
  • Island at Pigeon Forge - 12 min walk - 1.1 km
  • Great Smoky Mountain Wheel - 13 min walk - 1.1 km
  • The Ripken Experience - Pigeon Forge - 19 min walk - 1.7 km
  • Titanic Museum - 3 min drive - 2.6 km

Getting around

  • McGhee Tyson Airport (TYS) - 53 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Paula Deen's Family Kitchen - ‬12 min walk
  • ‪Ole Smoky Moonshine "The Barn - ‬12 min walk
  • ‪Mellow Mushroom - ‬17 min walk
  • ‪Margaritavile - ‬10 min walk
  • ‪Downtown Flavortown - ‬9 min walk

About this property

Tru by Hilton Pigeon Forge, TN

Tru by Hilton Pigeon Forge, TN features a rooftop terrace and puts you within a 15-minute walk of Island at Pigeon Forge and LeConte Center at Pigeon Forge. Guests can visit the fitness center for a workout or splash around at the outdoor pool or indoor pool. Also, The Ripken Experience - Pigeon Forge and Titanic Museum are just a 5-minute drive away. The helpful staff and breakfast get good marks from fellow travelers.

Languages

English

At a glance

DONE

Hotel size

    • 102 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 11 AM
    • Contactless check-in available
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 100 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free continental breakfast each morning 7 AM–10 AM
  • Coffee/tea in a common area
  • Snack bar/deli

What to do

  • Pool table

Working away

  • Business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Picnic area
  • Fitness center
  • An outdoor pool
  • An indoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium satellite channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of USD 179 (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay

Also known as

Tru Hilton Pigeon Forge TN Hotel
Tru Hilton Pigeon Forge TN
Tru by Hilton Pigeon Forge TN

Frequently asked questions

Does Tru by Hilton Pigeon Forge, TN offer free cancellation for a full refund?

Yes, Tru by Hilton Pigeon Forge, TN does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Tru by Hilton Pigeon Forge, TN?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Tru by Hilton Pigeon Forge, TN?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 100 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Tru by Hilton Pigeon Forge, TN?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Tru by Hilton Pigeon Forge, TN?

Check-in start time: 4 PM; Check-in end time: 11 AM. Check-out time is 11 AM. Late check-out is available for a charge of USD 179 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Tru by Hilton Pigeon Forge, TN and nearby?

Tru by Hilton Pigeon Forge, TN has an outdoor pool and a fitness center, as well as a picnic area.

What's the area around Tru by Hilton Pigeon Forge, TN like?

Tru by Hilton Pigeon Forge, TN is a short 12-minute walk from Island at Pigeon Forge and 8 minutes' walk from LeConte Center at Pigeon Forge.

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Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

We have stayed at this Hilton before and it still looks new! The staff is super friendly and accommodating!! Due to tornadic activity, we had to cut our visit short by one night, but again, the staff excellent! Clode to everything in Pigeon Forge, thiscis a great location to enjoy the sights.
James, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Would Recommend
There for the Corvette Expo. Service was great. No problems. Would recommend.
Jerry, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Would stay again
We felt welcomed as soon as we walked in, the front counter lady was great. The bed was comfortable and we loved the sky deck
Lisa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Justin, 6-night trip
Verified Hotels.com guest review

2/10 Poor

Money grab chosen over customer service.
Booked wrong nights by mistake at 11:20pm on Feb. 19th (same night of booking) instead of the following week due to app. Called hotel and they refused to cancel booking or change booking dates. Contacted hotels.com customer service (third party company in another country) and was placed on hold while they contacted hotel. By the time I was reconnected it was 12:02am Feb. 20th and was refused cancellation, refund or booking change. Charged $183.65 for 2-night stay I didn't get. After arguing with the third party (out of US) customer service company for 2 1/2 hours and 4 different customer servicereps, I was offered $50 one Key cash at around 3am but if I wasn't persistent wouldn't have been offered any compensation. The hotels.com app will change your dates if you allow it to auto fill your search location. Tru hotel refused to work with me and it was merely a money grab on their part. I had stayed at this location in the past but never again due to how I was treated. Never had such a terrible experience with hotels.com or Tru hotels.
Shannon, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Won't go back
Pretty bummed, we booked this hotel for a birthday get away over another one down the road. The pool was ice cold and theres no hot tub so we didn't get to go swimming. The breakfast ends at 9.. or before 8:30 if the food runs out as they dont replenish the food. In my opinion if breakfast goes until 9, food should be replenished until 9am. We stayed two nights and this happened both mornings. The fireplace up on the roof deck doesn't work so that was disappointing. They were also cleaning the sidewalk at 10am on Saturday morning with a loud pressure washer right outside the main door as well. Coffee was also gross, its available 24/7 but we had to go elsewhere. The lobby is cool with games and neat murals. Overall we won't be going back there.
Nicole, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Family trip
Fantastic hotel and friendly employees. Hotel very clean and breakfast very good and different selections. Hotel staff give a 10.
Hotel room
Nice big walk in shower
Lobby area
Outside area with a fire to warm up to
Hope, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jerry, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

farid, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Cozy
Kevin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Close to all the things we wanted to do for the weekend
Chastidy, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Pleasant Stay
My third time staying at this hotel. Traveling mother with two children. I felt safe and comfortable. Easy access to anywhere you want to go in the Pigeon Forge area. Breakfast was crowded but nice, typical breakfast items. Kids enjoyed the indoor pool and games on the sky deck. Beds comfortable. Will stay again.
Andrea, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasantly surprised!
Amanda, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Loved the sky deck ! Pool was clean and breakfast was great ! Rooms was super clean and loved this hotel will be rebooking with my family .
Amanda, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Bridget, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sidharth, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Deena, 2-night trip
Verified Expedia guest review

10/10 Exceptional

They made extra day happen, service was great.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great all around
Johnny, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Shawn, 2-night trip
Verified Expedia guest review

10/10 Exceptional

great place to stay
jess, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Happy with our choice.
We were able to check in an hour early as our room was ready. We had the friendliest people helping at the desk. Every interaction we had with staff for positive. We loved the games available to play in the lobby, we didn't use either of the pools but was a nice clean area. Breakfast was great! Loved all the topping choices for the waffles or pancakes. Lots of fresh fruit options and yogurt, nice and clean and seemed to be fully stocked at the different times we came down. Overall a very good choice.
Maria, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everithing is ok
Dario, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Melissa, 1-night trip
Verified Expedia guest review