See all properties

Canopy by Hilton West Palm Beach Downtown

4.0 star property
Hotel with 2 restaurants, near CityPlace

Choose dates to view prices

Photo gallery for Canopy by Hilton West Palm Beach Downtown

Outdoor pool
2 restaurants, breakfast served
2 restaurants, breakfast served
2 restaurants, breakfast served
Rooftop terrace
Located in Downtown West Palm Beach, Canopy by Hilton West Palm Beach Downtown offers an upscale retreat with a rooftop terrace and outdoor entertainment area. Enjoy a meal at one of the two on-site restaurants, connect to free WiFi, or relax at the 24-hour gym. Previous guests praise the helpful staff and convenient location.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Free use of bicycles
  • Valet parking
  • Coffee shop/cafe
  • 24-hour business center
  • Meeting rooms

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
The current price is CA $346
CA $391 total
includes taxes & fees
Apr 20 - Apr 21

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Premium bedding
  • City view
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Shower/tub combination
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Shower/tub combination
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Shower/tub combination
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

View from room

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Shower/tub combination
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Shower/tub combination
  • City view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Shower/tub combination
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Balcony (3-Room)

Suite, Balcony (3-Room) | View from room

Suite, Balcony (3-Room)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Premium bedding
  • City view
  • 92 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Premium bedding
  • City view
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Shower/tub combination
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

View from room

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Shower/tub combination
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Shower/tub combination
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas

AKA West Palm

  • Pool
  • Spa
  • Pet-friendly
  • Parking available
9.2 out of 10, Wonderful, 562 reviews
The price is CA $297
CA $392 total
includes taxes & fees
Apr 20 - Apr 21
AKA West Palm
Lobby

Hilton West Palm Beach

  • Pool
  • Airport transfer
  • Parking available
  • Free WiFi
9.0 out of 10, Wonderful, 1,002 reviews
The price is CA $322
CA $428 total
includes taxes & fees
Apr 17 - Apr 18
Hilton West Palm Beach
Suite, 1 King Bed | Living area

Hyatt Place West Palm Beach/Downtown

  • Free breakfast
  • Pet-friendly
  • Parking available
  • Free WiFi
8.8 out of 10, Excellent, 1,003 reviews
The price is CA $303
CA $342 total
includes taxes & fees
Apr 21 - Apr 22
Hyatt Place West Palm Beach/Downtown
3 outdoor pools, pool umbrellas, sun loungers

The Belgrove Resort & Spa, West Palm Beach, Autograph Collection

  • Pool
  • Spa
  • Pet-friendly
  • Parking available
7.8 out of 10, Good, 44 reviews
The price is CA $405
CA $528 total
includes taxes & fees
May 10 - May 11
The Belgrove Resort & Spa, West Palm Beach, Autograph Collection
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
380 Trinity Place, West Palm Beach, FL, 33401

What's nearby

  • CityPlace - 5 min walk - 0.4 km
  • Palm Beach County Convention Center - 8 min walk - 0.7 km
  • Clematis Street - 9 min walk - 0.8 km
  • Kravis Center For The Performing Arts - 10 min walk - 0.9 km
  • Norton Museum of Art - 11 min walk - 1.0 km

Getting around

  • Palm Beach Intl. Airport (PBI) - 12 min drive
  • Boca Raton, FL (BCT) - 28 min drive
  • Brightline West Palm Beach Station - 13 min walk
  • Mangonia Park Station - 17 min drive
  • West Palm Beach Station - 19 min walk

Restaurants

  • ‪Rosemary Square Kiosk - ‬6 min walk
  • ‪The Cheesecake Factory - ‬7 min walk
  • ‪El Camino West Palm Beach - ‬6 min walk
  • ‪True Food Kitchen - ‬7 min walk
  • ‪RH Rooftop Restaurant West Palm - ‬5 min walk

About this property

Canopy by Hilton West Palm Beach Downtown

Canopy by Hilton West Palm Beach Downtown features a rooftop terrace and puts you within a 5-minute walk of CityPlace. Guests can take a dip in the outdoor pool or grab a bite to eat at Banter Restaurant, which serves breakfast and is one of 2 restaurants. Other highlights include a bar/lounge, a health club, and a 24-hour fitness center. Fellow travelers love the helpful staff and location.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 150 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 75 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite valet parking (USD 38 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop

What to do

  • Beach nearby
  • Boat tours nearby
  • Water skiing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (3069 square feet)

Services

  • 24-hour front desk
  • Free bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • 24-hour fitness center
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • No plastic coffee stirrers
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Front entrance ramp
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Water-efficient showers only

Special features

Dining

Banter Restaurant - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
Treehouse Lounge & Bar - Onsite lobby lounge. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 40 per person

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

  • Covered valet parking costs USD 38 per day with in/out privileges

Policies

This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Canopy By Hilton West Palm
Canopy West Palm Beach Downtown
Canopy by Hilton West Palm Beach Downtown Hotel
Canopy by Hilton West Palm Beach Downtown West Palm Beach
Canopy by Hilton West Palm Beach Downtown Hotel West Palm Beach

Frequently asked questions

Does Canopy by Hilton West Palm Beach Downtown offer free cancellation for a full refund?

Yes, Canopy by Hilton West Palm Beach Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Canopy by Hilton West Palm Beach Downtown?

Yes, there's an outdoor pool.

Are pets allowed at Canopy by Hilton West Palm Beach Downtown?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 75 per pet, per stay, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Canopy by Hilton West Palm Beach Downtown?

Yes. Valet parking costs USD 38 per day.

What are the check-in and check-out times at Canopy by Hilton West Palm Beach Downtown?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Canopy by Hilton West Palm Beach Downtown?

No, this hotel doesn't have a casino, but Club Vegas Casino Arcade (6-min drive) and Lake Worth Casino Building and Beach Complex (14-min drive) are both nearby.

What is there to do at Canopy by Hilton West Palm Beach Downtown and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center.

Are there restaurants at or near Canopy by Hilton West Palm Beach Downtown?

Yes, there are 2 onsite restaurants.

What's the area around Canopy by Hilton West Palm Beach Downtown like?

Canopy by Hilton West Palm Beach Downtown is a short 5-minute walk from CityPlace and 8 minutes' walk from Palm Beach County Convention Center. Travelers say that the hotel is in a great location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Pablo, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay!
The stay was lovely. Service was top notch and there was not more that I could have asked for from the friendly, capable, and attentive staff. The only thing I didn't like was the bedding - the coverlet wasn't ideal and I would have preferred a comforter on the bed. Maybe that is just a personal preference, but it would have been nice to have the option to request a different blanket. Overall, I wouldn't hesitate to stay again!
Mari, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Angela, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Sean P, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Giovanni, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sergio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

West palm
Went out on the bikes most days. It was amazing views . People really friendly and welcoming.
Jennifer, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

Decent hotel. Not Hilton quality. Great pool & Bar
Hotel Review I had high expectations for this hotel, but unfortunately, it did not live up to the Hilton name. Upon arrival, we were disappointed to find that our room was not ready, even though we arrived early and expected it to be available by the guaranteed check-in time. When we finally got into the room, it was not clean—there was hair in the bathroom, the sink was dirty, and overall, it did not feel well-maintained. That being said, there were some positives. The pool area was nice, and the bartenders were great, making our time at the hotel more enjoyable. Despite these highlights, the overall experience was underwhelming. This did not feel like a Hilton-quality hotel, and I’m not sure why it carries the brand name. We still made the most of our trip and had a good time, but I wouldn’t recommend this hotel and definitely wouldn’t stay here again. Thank you for the experience, but it needs significant improvements.
Chad, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional
I would definitely recommend this hotel. Everything was great (service, room, location, valet, pool, rooftop restaurant etc, etc, etc).
Deloris, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Katiuska, 1-night trip
Verified Hotels.com guest review

6/10 Good

Good location and interesting property from an architecture standpoint. Management was kind but this hotel was clearly understaffed during our stay. I feel the place requires a bit more attentions in terms of maintenance and service overall.
Leonardo, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel
Oliver de la rosa, 1-night trip
Verified Expedia guest review

8/10 Very good

The hotel is very nice, the staff are warm and friendly. The shuttle driver "Bob" super guy. Very helpful. My only compliant is the rugs in the room needed to be cleaned, and the bathroom towels were tattered. Wish they had some vegan options at the two locations to eat at onsite.
Wanda, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Check in was 4pm and room was not available until 4:30, chaotic lobby and dirty carpet in the room . Would not come back to this property
peggy, 1-night romance trip
Verified Expedia guest review

4/10 Fair

As a Hilton Gold Member, I had high expectations for my stay at the Canopy Hilton in West Palm Beach, but it turned out to be a huge disappointment. Over my 3-night stay, there were no towels in my room for two of the nights, and I had to repeatedly call the front desk to address the issue. Despite my loyalty status, the staff seemed completely indifferent and offered no sense of urgency or care. To make matters worse, housekeeping skipped cleaning my room entirely on one of the days, which added to the frustration. When I brought up these issues, the staff’s apathetic attitude was shocking, and there was no attempt to resolve the situation or acknowledge the inconvenience. As a loyal Hilton guest, this experience fell far below the standard I’ve come to expect. I wouldn’t recommend this property to anyone seeking a comfortable or well-managed stay.
Jimmy, 3-night family trip
Verified Expedia guest review

6/10 Good

The staff was super friendly. Whoever we walked into was very friendly and helpful. Upon arrival in our room we tried to lay on the bed and found ourselves in a whole. The mattress was overused and didn’t have any shape anymore. We asked for another room with a better bed and they did switch us. The new rooms bed was better however it was not as clean. We found black long hair everywhere and there was rice left overs by the toilet which made me wonder why there was food around the toilet. Other then that we slept great, it was quite and the room is spacious. Staff was very nice!
Stefanie, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Saine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brittany, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great Hotel
Great stay, very understanding and accommodating. Will return in the future.
Jelica, 1-night trip
Verified Hotels.com guest review

6/10 Good

Trendy but lacks quality
The hotel is trendy, but the quality was sub par in comparison to other hotels nearby in the same price point. The room has zero ventilation, pillows are huge making sleeping uncomfortable, paper thin walls, and no privacy with sliding bathroom doors that don’t lock or stay closed.
Patrick, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juanita, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Fanoula, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Susan, 4-night trip
Verified Expedia guest review