See all properties

Opal Grand Oceanfront Resort & Spa

4.0 star property
Beach hotel with spa, near Delray Public Beach

Choose dates to view prices

Photo gallery for Opal Grand Oceanfront Resort & Spa

2 outdoor pools
Lobby
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Aerial view
Beach nearby, beach cabanas, beach towels
Opal Grand Oceanfront Resort & Spa, overlooking the Atlantic coast, offers a rejuvenating retreat with ocean views from its on-site restaurant Drift. Enjoy dry cleaning/laundry services and relax at one of two outdoor pools or unwind at 3 bars.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Connecting rooms available
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • 24-hour fitness center
  • Steam room
  • Beach cabanas
  • Beach towels
  • Valet parking
  • Hot tub

For families (6)

  • Free cribs/infant beds
  • Children's club
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
The current price is CA $379
CA $477 total
includes taxes & fees
May 4 - May 5

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Studio Suite, 2 Queen Beds and Sofa Bed, Standard View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 2 Queen Beds and Sofa Bed, Standard View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
Hair dryer
  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed, Oceanfront

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Oceanfront

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
Hair dryer
  • Ocean view
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed, Bay View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Bay View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
Hair dryer
  • Partial ocean view
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Partial Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Partial Ocean View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Pool View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Pool View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Pool View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Pool View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Pool View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
Hair dryer
  • City view
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Oceanfront

Standard Room, 2 Queen Beds, Oceanfront

Standard Room, 2 Queen Beds, Oceanfront

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
Hair dryer
  • Ocean view
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Oceanfront

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Oceanfront

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
Hair dryer
  • Ocean view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Partial Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Partial Ocean View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds
2 restaurants, breakfast served

The Seagate

  • Pool
  • Spa
  • Airport transfer
  • Pet-friendly
9.0 out of 10, Wonderful, 1,047 reviews
The price is CA $435
CA $555 total
includes taxes & fees
May 5 - May 6
The Seagate
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
10 North Ocean Boulevard, Delray Beach, FL, 33483

What's nearby

  • Delray Public Beach - 1 min walk - 0.1 km
  • Atlantic Avenue - 2 min walk - 0.2 km
  • Delray Beach Tennis Center - 3 min drive - 1.9 km
  • Morikami Museum & Japanese Gardens - 7 min drive - 5.5 km
  • Morikami Museum and Japanese Gardens - 14 min drive - 12.6 km

Getting around

  • Boca Raton, FL (BCT) - 12 min drive
  • Palm Beach Intl. Airport (PBI) - 24 min drive
  • Fort Lauderdale-Hollywood Intl. Airport (FLL) - 41 min drive
  • Delray Beach Station - 11 min drive
  • Boca Raton Station - 14 min drive
  • Boynton Beach Station - 16 min drive

Restaurants

  • ‪Boston's On The Beach - ‬3 min walk
  • ‪Caffe Luna Rosa - ‬3 min walk
  • ‪Deck 84 - ‬10 min walk
  • ‪The Hampton Social - ‬13 min walk
  • ‪Hawkers Asian Street Fare - ‬11 min walk

About this property

Opal Grand Oceanfront Resort & Spa

At Opal Grand Oceanfront Resort & Spa, you can spend time at the beach retreating to a cabana, plus you'll be just steps from Atlantic Avenue. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and mani/pedis. Drift is open for lunch and dinner and offers ocean views. Other highlights include 3 bars/lounges, a 24-hour fitness center, and a hot tub. Fellow travelers say great things about the helpful staff and location.

Languages

English
VISIBILITY

At a glance

Hotel size

    • 278 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Children's club*

Pets

    • Pets allowed (dogs only, 2 total, up to 30 lbs per pet)*
    • Service animals welcome

Internet

    • Wired internet access in rooms*

Parking

    • Covered onsite valet parking (USD 30 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 3 bars/lounges
  • Restaurant
  • Coffee shop
  • Private dining
  • Private picnics

Traveling with children

  • Children's club (surcharge)

What to do

  • Beach access
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Snorkeling nearby

Working away

  • 24-hour business center
  • 14 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Beach towels
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 1983
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • 2 outdoor pools
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Phone accessibility kit

Room amenities

Be entertained

  • 40-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Wired internet (surcharge)
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Drift - Overlooking the ocean, this seafood restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Elevate Skye Bar & Lounge - Overlooking the ocean, this rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Beach Market Cafe - This café serves breakfast, lunch, and light fare. Open daily.
Monkey Bar - This lobby lounge serves breakfast and light fare. Happy hour is offered. Open daily.
Cascades Pool Bar - This poolside bar serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 35 per accommodation, per night
  • Resort fee inclusions:
    • Fitness center access
    • Housekeeping
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Pool access
    • Spa access (may be limited)
    • WiFi access (may be limited)

Optional extras

  • Wired internet access is available in guestrooms for USD 0.00 per day (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 15 to 35 for adults, and USD 10 to 25 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Children's club access is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per pet, per night

Parking

  • Covered valet parking costs USD 30 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 6:00 PM
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Opal Oceanfront & Spa Delray
Opal Grand Oceanfront Resort Spa
Opal Grand Oceanfront Resort & Spa Hotel
Opal Grand Oceanfront Resort & Spa Delray Beach
Opal Grand Oceanfront Resort & Spa Hotel Delray Beach

Frequently asked questions

Does Opal Grand Oceanfront Resort & Spa offer free cancellation for a full refund?

Yes, Opal Grand Oceanfront Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Opal Grand Oceanfront Resort & Spa?

Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 6:00 PM.

Are pets allowed at Opal Grand Oceanfront Resort & Spa?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 30 lbs per pet. There's a charge of USD 100 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Opal Grand Oceanfront Resort & Spa?

Yes. Valet parking costs USD 30 per night.

What are the check-in and check-out times at Opal Grand Oceanfront Resort & Spa?

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an onsite casino at Opal Grand Oceanfront Resort & Spa?

No, this hotel doesn't have a casino, but Lake Worth Casino Building and Beach Complex (20-min drive) is nearby.

What is there to do at Opal Grand Oceanfront Resort & Spa and nearby?

Have fun with nearby activities like cycling, boat tours, and fishing. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 2 outdoor swimming pools. Opal Grand Oceanfront Resort & Spa also has 3 bars and a 24-hour fitness center, as well as beach cabanas.

Are there restaurants at or near Opal Grand Oceanfront Resort & Spa?

Yes, Drift offers alfresco dining and ocean views.

What's the area around Opal Grand Oceanfront Resort & Spa like?

Opal Grand Oceanfront Resort & Spa is located near Delray Public Beach in Downtown Delray Beach, a short 2-minute walk from Atlantic Avenue and 10 minutes' walk from Anchor Park. Travelers say that the hotel is in a great location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Karen, 2-night trip
Verified Hotels.com guest review

8/10 Very good

stephen, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, great service, and perfect location
Outside pool
Brett P, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful place!
Wry friendly staff. Great location and across the street to the beach.
Josh, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointing family vacation
When we first arrived, we ordered room service and it was awful. They refused to refund us because I didn’t physically bring the food that I had thrown away but instead gave me a breakfast voucher. The internet and WiFi did not work in our room. On the day of check in I went to the desk, discussed with manager, and they said they would send an engineer. The next day I complained again and they sent an engineer when we were out at 5 pm at night and when I got back to the room, now the WiFi wouldn’t show up at all on a search. Other guests had the same issue. The hotel charges a minimum of 800$ a night for our stay and the hotel is worth about 2-300$. It is semi ocean front but different than advertised. I also complained that our floors were dirty as our bare feet were stained instantly after we took our shoes off. They offered to clean the room for us, but shouldn’t it already be cleaned. We were given one small tube of body wash for a family of three, had 4 non long size pillows so we had to ask for more pillows to not break our neck despite having a king size bed. The valet and bell team was great but other than that, don’t waste your money here. Very disappointed overall and was really looking forward to experiencing this property.
Zachary, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Julie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendliest Staff
Really can’t find anything negative to say about the Opal Grand. I had booked a pool view room and when we arrived we were upgraded to oceanfront which was really lovely. Great location walkable to many nice restaurants and beach right across the street. Absolutely incredible service, I can’t recall a friendlier and more accommodating staff. We would most definitely stay here again if we go back to Delray which is a beautiful extremely clean town.
Jackie, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great property, location, and staff. We enjoyed our stay and will come back .
View from our balcony
View from our balcony
Jeffrey, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great accommodations, excellent location for beach access. A bit pricey to get a beach setup.
James, 3-night trip
Verified Hotels.com guest review

6/10 Good

Nice. But not $500 nice
Enjoyed our time. Was not worth $500 a nights.
Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amanda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amy, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Markiese, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

charles, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rebecca, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Gordon, 3-night trip
Verified Hotels.com guest review

6/10 Good

Berardino J, 4-night trip
Verified Hotels.com guest review

6/10 Good

Anthony, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Barry, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

I loved all of the on site amenities such as restaurants, lounges, and the spa, as well as being steps away from the beach. The Elevate rooftop lounge was a whole entire vibe.
Monica, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Amy, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel. Nice beach , pool and staffs
Ming, 3-night trip
Verified Expedia guest review

10/10 Exceptional

excellent
This was a last minute overnight stay with my 7 year old son after visiting my parents. We stayed here in 2019 when it was Marriott and they've only made it more exquisite. From the welcoming front desk staff with champagne, to the friendliest server Jodi at Monkey Bar for breakfast, to the staff at the pool, private beach, bell, you name it.... every staff member here is wonderful.
Stephany, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff at the Opal Grand were exceptional! From the check in person to Vlad and Ann at breakfast we had the best experience. We were staying at the hotel for a funeral and the team of professionals made a difficult week much better! Liza at the restaurant was great too.
Eva, 5-night family trip
Verified Expedia guest review