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Universal’s Loews Portofino Bay Hotel

4.0 star property
Family-friendly hotel with 5 restaurants, near Universal CityWalk

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Photo gallery for Universal’s Loews Portofino Bay Hotel

Exterior
3 outdoor pools, cabanas (surcharge), pool umbrellas
Property amenity
View from room
Exterior
Escape to the Italian Riviera at Universal's Loews Portofino Bay Hotel, where a waterslide pool and 2 coffee shops await. Relax with a Swedish massage or indulge in designer shopping on site while kids enjoy meals tailored just for them.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Connecting rooms available
  • Parking available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • 3 outdoor pools and 3 hot tubs
  • Early theme park entry
  • Express theme park tickets
  • Breakfast available
  • Free theme park shuttle
  • Fitness center
  • Valet parking
  • Self parking
  • Waterslide
  • Pool bar

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Early theme park entry
  • Express theme park tickets
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is CA $776
CA $873 total
includes taxes & fees
Apr 10 - Apr 11

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 2 Queen Beds, Non Smoking, Bay View (FREE Universal Express Unlimited^)

Free toiletries, hair dryer, bathrobes, towels

Room, 2 Queen Beds, Non Smoking, Bay View (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
  • 42 sq m
  • Bay view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bathtub and shower
Hair dryer
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Bay View (FREE Universal Express Unlimited^)

View from room

Room, 1 King Bed, Non Smoking, Bay View (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
  • 42 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Garden View (Hearing) (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Garden View (Hearing) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Garden View (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, Garden View (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Garden View (Roll-In Shower) (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Garden View (Roll-In Shower) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bathtub and shower
Hair dryer
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Non Smoking (Despicable Me Kids Suite) (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Non Smoking (Despicable Me Kids Suite) (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Shower/tub combination
  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

View from room

Club Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bathtub and shower
Hair dryer
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds
Outdoor pool, cabanas (surcharge), pool umbrellas

Universal’s Loews Royal Pacific Resort

  • Pool
  • Pet-friendly
  • Parking available
  • Free WiFi
9.0 out of 10, Wonderful, 1,718 reviews
The price is CA $659
CA $742 total
includes taxes & fees
May 1 - May 2
Universal’s Loews Royal Pacific Resort
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About the area

Map
5601 Universal Blvd, Orlando, FL, 32819

What's nearby

  • Universal Orlando Resort - 5 min walk - 0.5 km
  • Universal CityWalk - 10 min walk - 0.9 km
  • Universal Studios Florida - 13 min walk - 1.1 km
  • Universal’s Islands of Adventure - 16 min walk - 1.4 km
  • Universal’s Volcano Bay - 6 min drive - 4.4 km

Getting around

  • Orlando Intl. Airport (MCO) - 21 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 28 min drive
  • Orlando Sanford Intl. Airport (SFB) - 39 min drive
  • Orlando Station - 12 min drive
  • Winter Park Station - 20 min drive
  • Kissimmee Station - 22 min drive
  • Free theme park shuttle

Restaurants

  • ‪MEN IN BLACK: Alien Attack - ‬11 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Voodoo Doughnut - ‬11 min walk
  • ‪NBC Sports Grill & Brew - ‬10 min walk
  • ‪Mel's Drive-In - ‬7 min walk

About this property

Universal’s Loews Portofino Bay Hotel

When you stay at Universal’s Loews Portofino Bay Hotel, you'll be within a 15-minute walk of Universal Orlando Resort and Universal Studios Florida. Guests can take a dip in one of 3 outdoor pools or grab a bite to eat at Bice Ristorante, one of 5 restaurants, which serves Italian cuisine and is open for dinner. Other highlights include a poolside bar, a fitness center, and a theme park shuttle. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 750 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) *Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions apply
    • ^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (USD 36 per night; includes in/out privileges)
    • Onsite valet parking (USD 45 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Offsite

    • Free theme park shuttle
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 5 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Waterslide
  • Free theme park shuttle
  • Early theme park entry
  • Express theme park tickets
  • Children's menu
  • Pool gate
  • Fence around the pool
  • Lifeguard on site

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Conference center (42000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • 3 outdoor pools
  • Art gallery on site
  • Designer stores on site
  • Arcade/game room
  • 3 hot tubs
  • Waterslide
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Visual fire alarm

Room amenities

Be entertained

  • IPod docking station
  • 42-inch flat-screen TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Bice Ristorante - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Mama Dellas Ristorante℠ - This restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Trattoria del Porto™ - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Sal's Market Deli - This bistro serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Splendido Bar & Grill - This restaurant is located by the pool. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 40 for adults, and USD 5 to 20 for children
  • Microwaves are available for USD 15 per night

Children & extra beds

  • Rollaway beds are available for USD 35.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 147 per accommodation, per stay

Parking

  • Covered self parking costs USD 36 per night with in/out privileges
  • Valet parking costs USD 45 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Loews Portofino
Loews Hotel Universal
Loews Portofino Bay Hotel Universal Orlando
Loews Portofino Bay Hotel Universal Orlando Orlando
Loews Portofino Bay Universal Orlando
Loews Portofino Bay Universal Orlando Orlando
Loews Portofino Hotel
Portofino Hotel Universal
Portofino Loews Hotel
Universal Portofino Hotel
Universal's Loews Portofino Bay Hotel Orlando
Universal's Loews Portofino Bay Orlando

Frequently asked questions

Does Universal’s Loews Portofino Bay Hotel offer free cancellation for a full refund?

Yes, Universal’s Loews Portofino Bay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Universal’s Loews Portofino Bay Hotel?

Yes, there are 3 outdoor pools.

Are pets allowed at Universal’s Loews Portofino Bay Hotel?

Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 147 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Universal’s Loews Portofino Bay Hotel?

Yes. Self parking costs USD 36 per night. Valet parking costs USD 45 per night.

What are the check-in and check-out times at Universal’s Loews Portofino Bay Hotel?

You can check in starting at 4:00 PM. Check-out time is 11 AM. Express check-out and contactless check-out are available.

What is there to do at Universal’s Loews Portofino Bay Hotel and nearby?

Universal’s Loews Portofino Bay Hotel has 3 outdoor pools and a fitness center, as well as an arcade.

Are there restaurants at or near Universal’s Loews Portofino Bay Hotel?

Yes, there are 5 onsite restaurants, featuring alfresco dining and Italian cuisine.

What's the area around Universal’s Loews Portofino Bay Hotel like?

Universal’s Loews Portofino Bay Hotel is a short 5-minute walk from Universal Orlando Resort and 13 minutes' walk from Universal Studios Florida.

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Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel. Great service!
Peter, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Eric R, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Eric, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Major construction
Major construction was being done on the outside of the property causing noise and disturbances.
John, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay!
The hotel was beautiful! We were pleasantly surprised and impressed. We will definitely be staying here again in the future.
Melissa, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jia, 1-night trip
Verified Hotels.com guest review

6/10 Good

We recently stayed at the Portofino resort and wanted to share our experience. We appreciated the theming around the Bay area, and the availability of room service was a nice option. However, we found the guest rooms to be quite outdated and dingy. The bath towels had stains and holes. Additionally, we encountered difficulties in obtaining extra towels for our room. The staff overall was less than helpful. This experience did not meet our expectations for a five-star resort, we believe it falls more in line with a three-star rating.
Jody, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

JAIR, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Great stay, comfy bed, restaurant food was excellent.
Aaron, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Neat hotel, but extremely expensive for what it is. At 1000 dollars a night, it should Atleast include parking and breakfast.
Calvin, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great property & location . Spacious and well maintained rooms. Water taxi was very convenient to reach universal studios. Definitely will stay here again.
Kalpesh, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

George, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Outstanding customer service from the hotel staff to restaurant staff. A wonderful stay, thank you!
courtney, 2-night trip
Verified Orbitz guest review

2/10 Poor

Hyuk Jae, 2-night trip
Verified Expedia guest review

8/10 Very good

The hotel is generally a good option for universal, but it doesn’t feel very luxurious. There was no one at checkin when we arrived around midnight to help with bags, the rooms are quite basic with basic amenities despite having got a higher class room, the boats to the theme park can take 30-40 mins due to queues and infrequency at peak times. The restaurants are good - with a good breakfast. Really would only stay again for the express pass
Phoebe, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The location is excellent to Universal Studio. Love the boat ride and the walkway around the lake. The area is so beautiful. I wish I can stay there for much longer.
Sharon, 2-night family trip
Verified Expedia guest review

2/10 Poor

Shawna, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful setting. Confused where the restaurant was by the pool and the pool area is still under construction, but they told us that in advance. Fast passes and boat service to Universal make this a wonderful value.
Garth M Carlson, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Loved making it a tradition coming here!
Preston, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Robert, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Heather, 1-night family trip
Verified Hotels.com guest review