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The Resort @ Dolphin Heads

3.5 star property
Mackay beachfront hotel with 3 outdoor pools and restaurant

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Photo gallery for The Resort @ Dolphin Heads

Breakfast, lunch, dinner served; seafood, pool views
Reception
Property grounds
Property entrance
Economy Studio, Garden View
Escape to The Resort @ Dolphin Heads, where the sound of waves gently lapping at the shore sets the tone for a relaxing getaway. With a poolside bar, white sand beach, and activities like beach volleyball, this hotel is perfect for soaking up the sun. Guests can enjoy al fresco dining at Salt Restaurant/Bar or unwind in their own little slice of paradise.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Free parking
  • Laundry facilities
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • 3 outdoor pools
  • Breakfast available
  • Children's pool
  • Pool bar
  • Coffee shop/cafe
  • Conference center
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning

Feel at home (6)

  • Children's pool
  • Playground on site
  • Microwave
  • Private bathroom
  • Television
  • Garden
The current price is CA $123
CA $137 total
includes taxes & fees
Jun 23 - Jun 24

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Pool View Suite

Pool View Suite

Pool View Suite

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Ocean View Suite

Ocean View Suite

Ocean View Suite

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio

Individually decorated, individually furnished, laptop workspace

Family Studio

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Economy Studio, Garden View

Economy Studio, Garden View

Economy Studio, Garden View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers

The Marco Polo

  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 653 reviews
The price is CA $133
CA $146 total
includes taxes & fees
Jun 8 - Jun 9
The Marco Polo
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About the area

Map
6 Beach Road, Dolphin Heads, QLD, 4740

What's nearby

  • Eimeo Beach - 3 min drive - 1.9 km
  • Northern Beaches Bowls Club - 7 min drive - 5.2 km
  • Bucasia Beach - 9 min drive - 7.0 km
  • Mackay Base Hospital - 19 min drive - 16.5 km
  • Mackay Marina Village & Shipyard - 22 min drive - 17.2 km

Getting around

  • Mackay, QLD (MKY) - 24 min drive
  • Mackay Station - 21 min drive
  • Mapalo Station - 33 min drive
  • Nabilla Station - 34 min drive

Restaurants

  • ‪Northern Beaches Bowls Club - ‬6 min drive
  • ‪Andergrove Tavern - ‬14 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪The Deck Steakhouse - ‬21 min drive
  • ‪Debbie's Seafood - ‬17 min drive

About this property

The Resort @ Dolphin Heads

Situated by the ocean, The Resort @ Dolphin Heads is a great choice for a stay in Mackay. After a dip in one of 3 outdoor pools, guests can grab a bite to eat at Salt Restaurant/Bar, which serves seafood and is open for breakfast, lunch, and dinner. A poolside bar and a children's pool are offered, and in-room conveniences include refrigerators and microwaves.

Languages

English

At a glance

DONE

Hotel size

    • 50 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1 percent for credit card payments
    • The front desk is open daily from 8:00 AM - 4:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekend mornings 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • Private picnics
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Children's menu
  • Pool gate

What to do

  • On the beach
  • Beach volleyball
  • Access to nearby health club
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Skydiving nearby
  • Fishing nearby

Working away

  • Meeting room
  • Conference center (2153 square feet of space)

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 6 buildings/towers
  • Built in 1990
  • Garden
  • Picnic area
  • Terrace
  • 3 outdoor pools
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Dining

Salt Restaurant/Bar - This poolside restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 5 to 22 for adults, and AUD 8 to 20 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1 percent
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Cribs/infant beds are available for AUD 30.0 per day
  • Rollaway beds are available for AUD 30.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Property Registration Number 3830574

Also known as

Dolphin Heads Resort
Dolphin Heads Resort
The Resort Dolphin Heads Hotel
The Resort @ Dolphin Heads Hotel
The Resort @ Dolphin Heads Dolphin Heads
The Resort @ Dolphin Heads Hotel Dolphin Heads

Frequently asked questions

Does The Resort @ Dolphin Heads offer free cancellation for a full refund?

Yes, The Resort @ Dolphin Heads does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Resort @ Dolphin Heads?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at The Resort @ Dolphin Heads?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Resort @ Dolphin Heads?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at The Resort @ Dolphin Heads?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at The Resort @ Dolphin Heads and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes volleyball. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include a picnic area and a garden. The Resort @ Dolphin Heads also has access to a nearby health club.

Are there restaurants at or near The Resort @ Dolphin Heads?

Yes, Salt Restaurant/Bar offers alfresco dining, seafood, and pool views.

Does The Resort @ Dolphin Heads have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around The Resort @ Dolphin Heads like?

The Resort @ Dolphin Heads is in Dolphin Heads. Popular attractions include Eimeo Beach, which is 3 minutes away by car.

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Reviews

7.4

Good

7.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room
Restaurant
View
Service staff
Location
Breakfast
Air conditioning
Lobby
Bar
Balcony

Reviews

10/10

The room was great with a beautiful view off the balcony. The onsite restaurant & bar were amazing, the food was fantastic & the cocktails were also delicious :)
2-night trip

2/10

Absolutely terrible . Rude management , facilities untidy and unkept . Food below average , service even lower
1-night business trip

8/10

2-night trip

6/10

1-night trip

10/10

Restricted menu options Poorly stocked bar
1-night family trip

8/10

Great outlook over ocean. Pools beautiful and clean. Overall condition of property is tired and restaurant average.
3-night romance trip

4/10

Despite receiving an email stating that the bar and restaurant were open until 8pm, arrived at 6.30pm to find both closed and no body at reception. Very disappointed after a long drive to have to then go in search of an evening meal. A text had been sent advising that the key would be in our room door, which it was. Room as advertised, with a great view, however despite being no smoking it appears this does not extend to the balconies and meant we needed to keep the door closed to avoid the smell.
1-night trip

8/10

Excellent ocean front property, lovely rooms. The only drawback was lack of facility to obtain food or drink. The bar was closed. The signage at the front access entrance is deceiving as the actual “Dolphin Sands’ name is not advertised, it is signposted as a different name altogether. Apparently this is currently being rectified. Will definitely stay again. Amazing location.
1-night trip with friends

4/10

3-night trip

4/10

Bed was terrible (old and warn out) screen door to outdoor area was broken (couldnt open or close) woke up to Cockroachs x3 walking all over bench
1-night romance trip

10/10

Awesome
3-night romance trip

6/10

4-night trip

6/10

1-night trip

4/10

1-night trip

8/10

Stunning location Dated rooms Pretty clean except throw was stained Hard bed Restaurant was low quality and didn’t allow the bill to be added to the room No wifi in room despite being on the listing
1-night business trip

10/10

2-night business trip

6/10

Location and view from room was excellent! It felt like a Pacific Island however this afternoon is no “resort”. Rooms only serviced on the 7th day so if you wanted a fresh towel you had to pay $10. There was no top up of soap or tea and coffee. The pool was great but there is no holiday resort atmosphere. It felt dead and neglected. Many rooms have permanent residents or are privately rented. No extra activities for kids or gym. Breakfast served on weekends from 8.00. Rooms are average quite roomy but looking tired. Bed was comfy. I thought the’resort’ in total felt a bit dead.
5-night trip

8/10

2-night trip

8/10

.
2-night trip

8/10

The toilet seat was not secure although it was fixed after 3 days, the bed had sagged in the middle as it probably had been used for too many romantic weekends and the floor was covered in dust
5-night trip

6/10

.
2-night trip

4/10

I was extremely disappointed in this property. The reception staff were very welcoming and the grounds and outlook were lovely but the room itself was abysmal. The door handle and lock to the room were old and rusty and we could hardly open the door. The bathroom needed a good clean, the toilet was stained and the tiles in the shower were grubby as was the screen door. The shower leaked water all over the floor and the toilet seat was loose. The bathroom door wouldn’t close properly. The covered chairs to sit on in the main area were filthy so we had to sit on the bed to watch television. The bed itself was okay and the sheets and cover were clean. We had to wash our breakfast dishes- the sink provided was the same one as in the vanity in the bathroom. There was to be a $40.00 fine if we didn’t do this but no detergent or tea towel was provided! We also had to empty our bins. I guess a lot of people only rinse their dishes. Our stay was only one night so we didn’t ask to have another room. At approximately $170 a night we didn’t expect luxury accommodation but we did expect a clean bathroom! Very poor.
1-night trip

8/10

Property is great for a Friday - Saturday long weekend
5-night romance trip

4/10

A
2-night trip

6/10

. outdoors is gorgeous - pools and lawns perfect. the cafe/restaurant isn’t open sundays or mondays which is a bit crap tbh
1-night romance trip