Hotel Santika Pontianak

3.0 star property
Central Pontianak hotel with outdoor pool, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santika Pontianak

BBQ/picnic area
Outdoor pool
Exterior
Superior Room, 1 King Bed
Spa

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Airport transfer
    Airport transfer
  • Gym
    Gym
  • Spa
    Spa
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Health club
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Business center
  • Meeting rooms
  • Airport pick-up service
  • 24-hour front desk
Feel at home
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
Minibar
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
Minibar
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
Minibar
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
Minibar
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
Minibar
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds

Highlights

Air conditioning
Refrigerator
TV
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
Minibar
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

Map
Jalan Diponegoro No. 46, Pontianak, West Kalimantan, 78123

What's nearby

  • Vihara Bodhisatva Karaniya Metta - 8 min walk - 0.8 km
  • Taman Alun Kapuas - 11 min walk - 0.9 km
  • Gajah Mada Shopping Complex - 16 min walk - 1.4 km
  • Ayani Mega Mall - 5 min drive - 4.8 km
  • Museum Provinsi Kalimantan Barat - 5 min drive - 5.3 km

Getting around

  • Pontianak (PNK-Supadio) - 30 min drive
  • Airport pick-up service

Restaurants

  • ‪Warung Kopi Asiang - ‬3 min walk
  • ‪RM. Sahara - ‬4 min walk
  • ‪Restoran Cita Rasa - ‬3 min walk
  • ‪Warung Minuman Suka Hati - ‬2 min walk
  • ‪American Fried Chicken - ‬3 min walk

About this property

Hotel Santika Pontianak

When visiting Pontianak, Hotel Santika Pontianak is a great choice to consider. Guests can indulge in spa services, and Bamboo Cafe serves breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a health club are other highlights.

Languages

English, Indonesian

At a glance

Hotel size

  • 129 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a negative COVID-19 test result

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a negative COVID-19 test result
  • Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite valet parking

Transfers

  • Airport pickup from 8:00 AM to 8:30 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Built in 2003
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Health club
  • An outdoor pool
  • Spa services
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Bamboo Cafe - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 70000 per person
  • Airport shuttle service is offered for an extra charge of IDR 50000 per vehicle. Maximum occupancy 6

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Pontianak
Hotel Santika Pontianak
Pontianak Hotel
Santika Pontianak
Hotel Santika Pontianak Hotel
Hotel Santika Pontianak Pontianak
Hotel Santika Pontianak CHSE Certified
Hotel Santika Pontianak Hotel Pontianak

Frequently asked questions

Does Hotel Santika Pontianak offer free cancellation for a full refund?
Yes, Hotel Santika Pontianak does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Santika Pontianak?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Santika Pontianak?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Santika Pontianak?
Yes, there's free valet parking.
Is airport shuttle service offered by Hotel Santika Pontianak?
Yes, a shuttle from the airport to the hotel is available from 8:00 AM to 8:30 PM on request. The charge is IDR 50000 per vehicle.
What are the check-in and check-out times at Hotel Santika Pontianak?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Hotel Santika Pontianak and nearby?
Hotel Santika Pontianak has an outdoor pool and a health club, as well as spa services and a garden.
Are there restaurants at or near Hotel Santika Pontianak?
Yes, there's an onsite restaurant, Bamboo Cafe.
What's the area around Hotel Santika Pontianak like?
Hotel Santika Pontianak is in the heart of Pontianak, a short 16-minute walk from Gajah Mada Shopping Complex and 8 minutes' walk from Vihara Bodhisatva Karaniya Metta.

Hotel Santika Pontianak Reviews

Reviews

7.4

Good

7.6/10

Cleanliness

7.4/10

Staff & service

9.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Exceptional

sahap, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good location
Good hotel let down by not being as clean as it could be. Staff were very pleasant and helpful, wifi was dreadful, we had difficulty booking things online.
Lesley, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Fatimah, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

4/10 Fair

Purnama, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

3-night trip
Verified Expedia guest review

8/10 Very good

Darmawan, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Darmawan, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very helpful staff and nice hotel.Very near to the town.
4-night trip
Verified Expedia guest review

8/10 Very good

GOVENDA RAJU, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Sathees Jeevanathan, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice, near to eateries and shops
Overall, Santika Hotel Pontianak is a suitable place for holiday makers or business trips. It is in the city centre and near to many eateries and shops, supermarkets and the impressive St Joseph Cathedral
Zora, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Comfort stay in the city
1. convenient stay easy to get food at night 2. variety of food served for breakfast 3. with the price, it is value for money, clean room, clean bathroom 4. will definitely come back here for my next trip 5. special area for smoking - will not affect non-smoker
julia, 2-night trip
Verified Expedia guest review

8/10 Very good

NEED TO REPAIR BATHROOM.
NEED TO REPAIR BATHROOM.stagnant water
Ku Hazizam, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

I once loved this hotel, but now I won't be back!
Years ago this hotel was one of the top in Pontianak but it has not been maintained. The overall hotel feels old and rundown. We had to be moved from our first room because the air con, TV and fridge didn't work. The gym is really used and tatty, not nice at all. The breakfast has very little selection, and not enough of what it did have as things kept running out. The condition of things in the restaurant look old and falling apart. The worst thing about what I found in the restaurant; cockroaches... this should not be! No excuse, totally discussing! About the only thing this hotel has going for it is the lovely, honest staff who work there.
Andrew, 20-night family trip
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

4/10 Fair

reliable
the room was beautiful and very clean, but dark during the day (window only to the inside courtyard)
Verified Hotels.com guest review

6/10 Good

classical
everything was correct
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Room for improvement
Not bad but could be better.
Verified Hotels.com guest review

8/10 Very good

Good plus plus...
Everything were nice, be it from front desk, location, the hotel's price, food and other services, but during our stay, Sauna doesn't work, Swimming pool also doesn't work.
Verified Hotels.com guest review

8/10 Very good

worth it
Overall it was a good stay..
Verified Hotels.com guest review

10/10 Exceptional

Great staff. Great breakfast.
I left a shirt on our first stay here and did not think I would see it again. I asked anyway on our return 10 days later and a man dilivered it to our room in minutes. I highly recommend this hotel.
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review